Agiloft Flexible Service Desk Suite vs. Web+Center
Agiloft Flexible Service Desk Suite vs. Web+Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
Web+Center | Enterprise companies (1,001+ employees) | Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. According to the vendor, community colleges, hospitals, small businesses,… | $25 Per User per Month |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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Agiloft Flexible Service Desk Suite | Web+Center | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Self Help Community |
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Multi-Channel Help |
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Agiloft Flexible Service Desk Suite | Web+Center | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | Web+Center | |
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Likelihood to Recommend | 10.0 (12 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | Web+Center | |
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Likelihood to Recommend | Agiloft | Internet Software Sciences |
Pros | Agiloft | Internet Software Sciences |
Cons | Agiloft | Internet Software Sciences |
Likelihood to Renew | Agiloft | Internet Software Sciences No answers on this topic |
Usability | Agiloft | Internet Software Sciences No answers on this topic |
Support Rating | Agiloft | Internet Software Sciences No answers on this topic |
Alternatives Considered | Agiloft | Internet Software Sciences |
Return on Investment | Agiloft | Internet Software Sciences |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots | Web+Center Screenshots |