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This review does not include a rating.
41 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Agora Digest

No answers on this topic

Twilio Programmable SMS

Twilio SMS is fantastic for anyone that wants their marketing or product to be more omnichannel. Meaning connecting with your customers on more than just email and social media which have become standard these days. On top of that, SMS marketing has insanely high open rates and due to that solid conversions, so it's a great tool for testing for direct e-commerce or selling things online to see if it produces an ROI.
Evan Laird | TrustRadius Reviewer

Pros

Agora Digest

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Twilio Programmable SMS

  • Competitive rates in the market are being offered.
  • It is cheaper compared to the rates we would be paying if we are to use the services offered by regular major carriers.
  • The API isvery convenient and easy to set up in the back end for operational use with different platforms.
Anonymous | TrustRadius Reviewer

Cons

Agora Digest

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Twilio Programmable SMS

  • Reading, Marking, and Archiving messages require far too many clicks.
  • Both Twilio and Salesforce are to blame for this: Configuring how messages are routed should be much simpler. Admin users still receive all text messages in their inbox. This requires time-consuming sifting and sorting.
  • Twilio does not have message previewing. I wish I could hover over an unread message and read its contents without having to open and read the message.
Andrew Doar | TrustRadius Reviewer

Alternatives Considered

Agora Digest

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Twilio Programmable SMS

Bandwidth is 2/3 the price of Twilio for sending SMS messages. However, we decided to simply go with the market leader because it was the safer choice. At our scale, the increased developer effort outweighed the marginal increase in costs due to the per-SMS pricing differential. Overall we feel confident we made the right decision.
Ben Gelsey | TrustRadius Reviewer

Return on Investment

Agora Digest

No answers on this topic

Twilio Programmable SMS

  • Twilio has made it possible for my agency to offer a variety of online services to my clients.
  • Twilio offers trackable usage data that I can consult to make informed decisions regarding SEO and conversions.
  • Twilio allows me to compete in the chat bot market by giving me the connectivity that I need for my customer-specific chat applications.
Greg Dungan | TrustRadius Reviewer

Screenshots

Agora Digest

Twilio Programmable SMS

Pricing Details

Agora Digest

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Twilio Programmable SMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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