What users are saying about

AgoraPulse

Top Rated
265 Ratings

Audiense

23 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Audiense

23 Ratings
Score 9 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Audiense

SocialBro is appropriate in any company that wants to manage its community of followers effectively. It is an indispensable tool for any agency that wants to do a professional job in social media.
Victor Manuel Gañan Fernandez profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Audiense
Boolean keyword searches
AgoraPulse
7.8
Audiense
Filtering out noise/spam
AgoraPulse
7.1
Audiense
Sentiment analysis
AgoraPulse
9.1
Audiense
Broad channel coverage
AgoraPulse
8.5
Audiense

Publishing

AgoraPulse
8.1
Audiense
Content planning and scheduling
AgoraPulse
8.8
Audiense
Audience targeting
AgoraPulse
6.7
Audiense
Content optimization
AgoraPulse
9.1
Audiense
Workflow management
AgoraPulse
7.9
Audiense

Engagement

AgoraPulse
7.5
Audiense
Automated routing and prioritization
AgoraPulse
6.4
Audiense
Customer interaction histories
AgoraPulse
8.4
Audiense
Bulk actions
AgoraPulse
7.9
Audiense

Marketing

AgoraPulse
7.6
Audiense
Lead generation
AgoraPulse
6.5
Audiense
Content marketing
AgoraPulse
9.1
Audiense
Paid media management
AgoraPulse
8.2
Audiense
Campaigns and promotions
AgoraPulse
6.7
Audiense

Channel coverage/integration

AgoraPulse
8.6
Audiense
Twitter
AgoraPulse
9.2
Audiense
Facebook
AgoraPulse
8.9
Audiense
Instagram
AgoraPulse
7.8
Audiense

Reporting/analytics

AgoraPulse
7.3
Audiense
Campaign success analytics
AgoraPulse
7.6
Audiense
Real-time tracking
AgoraPulse
7.4
Audiense
Competitor analysis
AgoraPulse
6.9
Audiense

Account management

AgoraPulse
7.4
Audiense
Role-based user permissions & privileges
AgoraPulse
8.3
Audiense
Mobile access
AgoraPulse
6.6
Audiense

Pros

  • Puts all your socials content into one very easy to use place including paid content.
  • Automated profanity rules that can be used to either stop certain comments before they happen or identify important ones that use positive messaging like 'love, live'
  • allows multiple people to work as a team without stepping on each others' toes.
Jayden Andersen profile photo
  • Provides Insights about your own influence
  • Provides insights on others influence and how to gain their following
No photo available

Cons

  • The mobile app could catch up with the desktop version but it still has all the basic functionality and doesn't slow you down.
Jayden Andersen profile photo
  • I wish there was an app to use SocialBro from my smartphone or tablet. Many times I have the need to manage the community and out of the office I can not do it properly.
Victor Manuel Gañan Fernandez profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Audiense5.9
Based on 3 answers
Does everything you could ask for in a Twitter tool for business.
No photo available

Usability

AgoraPulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
Audiense8.0
Based on 1 answer
The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
James Young profile photo

Reliability and Availability

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Audiense8.0
Based on 1 answer
I have never had an issue.
James Young profile photo

Performance

No score
No answers yet
No answers on this topic
Audiense8.0
Based on 1 answer
I have never had an issue.
James Young profile photo

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
Audiense9.5
Based on 2 answers
Any questions we had were promptly answered.
No photo available

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
Audiense9.0
Based on 1 answer
Pretty simple to start using. Have to do some self-study to learn more advanced features
No photo available

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Audiense9.5
Based on 2 answers
Just a plug and play online tool
No photo available

Alternatives Considered

Hootsuite was proving too expensive for what it gave us. Compared to AgoraPulse it came with a learning curve which was more than it should have been - AgoraPulse is very quick to get started with. AgoraPulse reporting exceeded that of Hootsuite being both easy to use and follow, and not requiring the ridiculous points.
Mike Gillan profile photo
I chose SocialBro many years ago because I believed it was the first important and accessible tool for effective management of social media communities.
Victor Manuel Gañan Fernandez profile photo

Return on Investment

  • Agora app supports fanbase recruitment.
Virginie Sery profile photo
  • Direct ROI is small, we are focused on improving interaction with our community. It helps us to improve our online reputation and commitment to our fans. The ROI is indirect.
Victor Manuel Gañan Fernandez profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Audiense

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Audiense Editions & Modules
Audiense
Additional Pricing Details

Audiense More Information