What users are saying about

AgoraPulse

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Top Rated
280 Ratings
23 Ratings

AgoraPulse

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Top Rated
280 Ratings
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Score 8.5 out of 101
23 Ratings
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Score 9.1 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Audiense

SocialBro is appropriate in any company that wants to manage its community of followers effectively. It is an indispensable tool for any agency that wants to do a professional job in social media.
Victor Manuel Gañan Fernandez profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Audiense
Boolean keyword searches
AgoraPulse
7.8
Audiense
Filtering out noise/spam
AgoraPulse
7.2
Audiense
Sentiment analysis
AgoraPulse
9.1
Audiense
Broad channel coverage
AgoraPulse
8.5
Audiense

Publishing

AgoraPulse
8.1
Audiense
Content planning and scheduling
AgoraPulse
8.8
Audiense
Audience targeting
AgoraPulse
6.7
Audiense
Content optimization
AgoraPulse
9.1
Audiense
Workflow management
AgoraPulse
7.9
Audiense

Engagement

AgoraPulse
7.6
Audiense
Automated routing and prioritization
AgoraPulse
6.4
Audiense
Customer interaction histories
AgoraPulse
8.4
Audiense
Bulk actions
AgoraPulse
7.9
Audiense

Marketing

AgoraPulse
7.6
Audiense
Lead generation
AgoraPulse
6.6
Audiense
Content marketing
AgoraPulse
9.1
Audiense
Paid media management
AgoraPulse
8.2
Audiense
Campaigns and promotions
AgoraPulse
6.7
Audiense

Channel coverage/integration

AgoraPulse
8.6
Audiense
Twitter
AgoraPulse
9.1
Audiense
Facebook
AgoraPulse
8.9
Audiense
Instagram
AgoraPulse
7.8
Audiense

Reporting/analytics

AgoraPulse
7.3
Audiense
Campaign success analytics
AgoraPulse
7.7
Audiense
Real-time tracking
AgoraPulse
7.3
Audiense
Competitor analysis
AgoraPulse
6.9
Audiense

Account management

AgoraPulse
7.4
Audiense
Role-based user permissions & privileges
AgoraPulse
8.3
Audiense
Mobile access
AgoraPulse
6.6
Audiense

Pros

  • Easy to use - new members are trained within minutes on using the platform, and more advanced users can quickly find information in the tutorials section.
  • Assigning social interactions to specific team members is a crucial feature of the platform for our team.
  • AgoraPulse has done a good job adding new features and continuing to grow the offerings of an already outstanding social management platform.
Matthew Jackson profile photo
  • Audience segmentation
  • Social community management
  • Social analytics reports
Victor Manuel Gañan Fernandez profile photo

Cons

  • Notifications of usability updates could be handled better, and could be more timely.
  • Notifications of usability issues could also be handled in a more timely manner.
  • We would like to see integration with more social platforms, but we also understand the time consuming nature of that work...it would just be nice to have!
Matthew Jackson profile photo
  • This is a useful tool for information purposes but I wish it had a little bit more bells and whistles
  • Great for gaining perspective on others influence, but not at suggesting how to spread your own clearly
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Audiense5.9
Based on 3 answers
If i find my self in a position again that relies heavily on social media in our marketing than I will think about implementing the usage of social bro agian.
No photo available

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
Audiense8.0
Based on 1 answer
The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
James Young profile photo

Reliability and Availability

AgoraPulse9.1
Based on 2 answers
No answer on this topic is available.
Audiense8.0
Based on 1 answer
I have never had an issue.
James Young profile photo

Performance

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Audiense8.0
Based on 1 answer
I have never had an issue.
James Young profile photo

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
Audiense9.5
Based on 2 answers
Any questions we had were promptly answered.
No photo available

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
Audiense9.0
Based on 1 answer
Pretty simple to start using. Have to do some self-study to learn more advanced features
No photo available

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Audiense9.5
Based on 2 answers
Just a plug and play online tool
No photo available

Alternatives Considered

The feature that pulled us to AgoraPulse was the platform's ability to pull in comments from social platforms, particularly comments on paid ads and posts. Our clients run a large number of ads, and being able to monitor interactions in real time and be assured that no customer was being missed or under-served was the #1 deciding point in our move to AgoraPulse.
Matthew Jackson profile photo
I chose SocialBro many years ago because I believed it was the first important and accessible tool for effective management of social media communities.
Victor Manuel Gañan Fernandez profile photo

Return on Investment

  • We do not miss social interactions, which is a huge positive for our clients.
  • Positive ROI
  • Team management has also been positively effected by our use of AgoraPulse.
Matthew Jackson profile photo
  • Direct ROI is small, we are focused on improving interaction with our community. It helps us to improve our online reputation and commitment to our fans. The ROI is indirect.
Victor Manuel Gañan Fernandez profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Audiense

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Audiense Editions & Modules
Audiense
Additional Pricing Details

Audiense More Information