What users are saying about

AgoraPulse

Top Rated
265 Ratings

BirdEye

13 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

BirdEye

13 Ratings
Score 9.4 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

BirdEye

Mainly good in the service or restaurant industries, although it could’ve been used for reputation management for Online shops too.
Kale Beyer profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
BirdEye
Boolean keyword searches
AgoraPulse
7.8
BirdEye
Filtering out noise/spam
AgoraPulse
7.1
BirdEye
Sentiment analysis
AgoraPulse
9.1
BirdEye
Broad channel coverage
AgoraPulse
8.5
BirdEye

Publishing

AgoraPulse
8.1
BirdEye
Content planning and scheduling
AgoraPulse
8.8
BirdEye
Audience targeting
AgoraPulse
6.7
BirdEye
Content optimization
AgoraPulse
9.1
BirdEye
Workflow management
AgoraPulse
7.9
BirdEye

Engagement

AgoraPulse
7.5
BirdEye
Automated routing and prioritization
AgoraPulse
6.4
BirdEye
Customer interaction histories
AgoraPulse
8.4
BirdEye
Bulk actions
AgoraPulse
7.9
BirdEye

Marketing

AgoraPulse
7.6
BirdEye
Lead generation
AgoraPulse
6.5
BirdEye
Content marketing
AgoraPulse
9.1
BirdEye
Paid media management
AgoraPulse
8.2
BirdEye
Campaigns and promotions
AgoraPulse
6.7
BirdEye

Channel coverage/integration

AgoraPulse
8.6
BirdEye
Twitter
AgoraPulse
9.2
BirdEye
Facebook
AgoraPulse
8.9
BirdEye
Instagram
AgoraPulse
7.8
BirdEye

Reporting/analytics

AgoraPulse
7.3
BirdEye
Campaign success analytics
AgoraPulse
7.6
BirdEye
Real-time tracking
AgoraPulse
7.4
BirdEye
Competitor analysis
AgoraPulse
6.9
BirdEye

Account management

AgoraPulse
7.4
BirdEye
Role-based user permissions & privileges
AgoraPulse
8.3
BirdEye
Mobile access
AgoraPulse
6.6
BirdEye

Pros

  • Puts all your socials content into one very easy to use place including paid content.
  • Automated profanity rules that can be used to either stop certain comments before they happen or identify important ones that use positive messaging like 'love, live'
  • allows multiple people to work as a team without stepping on each others' toes.
Jayden Andersen profile photo
  • We have seen a huge increase of reviews being left - all but 2 have been 5*.
  • It takes very little oversight or work on our part.
  • It integrates with our software and sends request for feedback to our patients.
Lorie Dunn profile photo

Cons

  • Expansions into other social networks such as Instagram Story or Snapchat
  • Bit.ly shortening on the Facebook publishing, and in-app Instagram main link changing would be incredibly helpful.
  • Bit.ly API and analytic integrations would be helpful.
Joey McNamara profile photo
  • It seems like customer service is now being handled overseas and has not been as helpful as in the past.
Lorie Dunn profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
AgoraPulse does what it's needed to do, is cheaper than the competition, is easier to use and manage, has better reporting and has a roadmap of improvements which will add to its value.
Mike Gillan profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

AgoraPulse wins on:
  • Queueing to create evergreen content.
  • Ease of user interface.
  • Design of the user interface is much cleaner and easier to use.
  • Features for publishing and scheduling content.
  • Reporting
  • Great onboard tutorials.
  • Make "doing social media" enjoyable and effective.
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
Lorie Dunn profile photo

Return on Investment

  • Positive - it was much easier to maintain our clients' social media accounts
  • Negative - reporting was frustrating and took up too much time
Shawn Lochner profile photo
  • We've seen an increase of new patients who have come to us because of the positive reviews.
  • We've seen a higher Google placement /SEO function.
Lorie Dunn profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

BirdEye

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
BirdEye Editions & Modules
BirdEye
Additional Pricing Details

BirdEye More Information