What users are saying about

AgoraPulse

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Top Rated
280 Ratings
7 Ratings

AgoraPulse

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Top Rated
280 Ratings
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Score 8.5 out of 101
7 Ratings
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Score 7.3 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

Fantastic for social media management and customer care. Less appropriate for areas where social media, content creation, analytic tracking or customer care is less of a concern. However these days the majority of companies will probably have a social media team, so it is more of a necessity these days really
Bianca Bridges profile photo

Commun.it

For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
Adeline Garman BA (Hons) DipM MCIM profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Commun.it
6.7
Boolean keyword searches
AgoraPulse
7.8
Commun.it
7.2
Filtering out noise/spam
AgoraPulse
7.2
Commun.it
7.3
Sentiment analysis
AgoraPulse
9.1
Commun.it
5.8
Broad channel coverage
AgoraPulse
8.5
Commun.it
6.3

Publishing

AgoraPulse
8.1
Commun.it
6.2
Content planning and scheduling
AgoraPulse
8.8
Commun.it
7.2
Audience targeting
AgoraPulse
6.7
Commun.it
6.7
Content optimization
AgoraPulse
9.1
Commun.it
5.4
Workflow management
AgoraPulse
7.9
Commun.it
5.5

Engagement

AgoraPulse
7.6
Commun.it
7.4
Automated routing and prioritization
AgoraPulse
6.4
Commun.it
7.7
Customer interaction histories
AgoraPulse
8.4
Commun.it
7.6
Bulk actions
AgoraPulse
7.9
Commun.it
6.9

Marketing

AgoraPulse
7.6
Commun.it
5.2
Lead generation
AgoraPulse
6.6
Commun.it
4.6
Content marketing
AgoraPulse
9.1
Commun.it
6.7
Paid media management
AgoraPulse
8.2
Commun.it
2.8
Campaigns and promotions
AgoraPulse
6.7
Commun.it
6.5

Channel coverage/integration

AgoraPulse
8.6
Commun.it
7.4
Twitter
AgoraPulse
9.1
Commun.it
8.5
Facebook
AgoraPulse
8.9
Commun.it
7.2
Instagram
AgoraPulse
7.8
Commun.it
7.8
LinkedIn
AgoraPulse
Commun.it
6.0

Reporting/analytics

AgoraPulse
7.3
Commun.it
6.2
Campaign success analytics
AgoraPulse
7.7
Commun.it
6.7
Real-time tracking
AgoraPulse
7.3
Commun.it
6.2
Competitor analysis
AgoraPulse
6.9
Commun.it
5.6

Account management

AgoraPulse
7.4
Commun.it
6.3
Role-based user permissions & privileges
AgoraPulse
8.3
Commun.it
5.1
Mobile access
AgoraPulse
6.6
Commun.it
7.4

Pros

  • My favorite feature is the ability to schedule a post to multiple platforms (i.e, Facebook, Twitter and LinkedIn) within one screen, but with the added bonus of being able to tweak each platform's post. That means custom URLs w/unique UTM codes, adjusted post length for different platforms, etc. A terrific feature.
  • The content queues are also wonderful. They allow me to find and distribute evergreen content at custom intervals without having to "reschedule" each time. Simply load up the content into a queue, set the days/times for each queue, and how many times you want that content to recycle and BOOM you're done.
  • Beyond that, they're always improving the platform. Each week some tweaks are made, which are announced in a blog post. The customer service is top notch, and they're humans -- meaning they're not just copying & pasting from a script, but they have personality and they listen. This goes a LONG way, and makes it easier to be patient with features that might not yet quite be there, or when there's an issue or unexpected change to an API that affects the platform.
Jason Glogau profile photo
  • I love the #fridayfollow suggestions - I find these get a lot of engagement from my Twitter fans and I use it regulalry.
  • I like the ability to automate certain functions, as a social media agency this means the time spent managing client accounts is reduced but with no impact on quality of work.
  • I like the suggestions for replying and engaging with as a tool for expanding your reach and network.
Adeline Garman BA (Hons) DipM MCIM profile photo

Cons

  • The only major weakness that I would like to see addressed is the ability to email a post directly to a co-worker or non-AgoraPulse user. Currently I have to copy and paste the message and add the date/time information to the email. It would be easier if there was a button to generate an email with the post content and details.
Brendon Phillips profile photo
  • The user interface, especially if you use it for multiple accounts, can be a bit wonky and difficult to navigate. I recommend an in depth tutorial to go along with purchase.
 Atilla Vekony profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

An important consideration is I believe AgoraPulse is designed to support three of the social profiles that are most important to me. After comparing the products side by side over a short time AgoraPulse proved to the be the match for my needs. One of the other platforms had an interface that was too cluttered. Another had similar functionality but was more expensive
Richard Burgner profile photo
While Buffer and Hootsuite focus on making the sharing and scheduling of content easy, Commun.it is the only one that actually suggests specific actions you can take in order to grow your account and interact with followers.
 Atilla Vekony profile photo

Return on Investment

  • Positive impact on clients, they’re happy with reports.
  • Positive impact on staff because it makes their job easier.
  • Positive impact on me (Owner) because of cost savings.
Jenna Boodram profile photo
  • The number 1 objective that Commun.it helps with is our social media engagement. It is one of the tools we use to help us analyze our audience and save time to manage social media.
  • It's difficult to assess ROI since we are using the free tool.
  • The only negative impact is many emails pushing the upgrade.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Commun.it

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Commun.it Editions & Modules
Commun.it
Additional Pricing Details

Commun.it More Information