What users are saying about
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Top Rated
307 Ratings
31 Ratings

Agorapulse

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Top Rated
307 Ratings
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Score 8.5 out of 101
31 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

Agorapulse

If you are managing social media for other businesses, you need AgoraPulse. If you only have your own business and you only have one page per social media platform, I wouldn't spend the money on it.
Jennifer Herring profile photo

Crimson Hexagon

The questions I would ask is how big is your brand or client? If you have high volumes of conversation around your brand or sector then this could well be the product for you. If you are a smaller entity I'd suggest looking elsewhere as it's not very good at dealing with low volume conversation
No photo available

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Crimson Hexagon
Boolean keyword searches
Agorapulse
7.8
Crimson Hexagon
Filtering out noise/spam
Agorapulse
7.2
Crimson Hexagon
Sentiment analysis
Agorapulse
9.1
Crimson Hexagon
Broad channel coverage
Agorapulse
8.5
Crimson Hexagon

Publishing

Agorapulse
8.1
Crimson Hexagon
Content planning and scheduling
Agorapulse
8.8
Crimson Hexagon
Audience targeting
Agorapulse
6.7
Crimson Hexagon
Content optimization
Agorapulse
9.1
Crimson Hexagon
Workflow management
Agorapulse
7.9
Crimson Hexagon

Engagement

Agorapulse
7.5
Crimson Hexagon
Automated routing and prioritization
Agorapulse
6.4
Crimson Hexagon
Customer interaction histories
Agorapulse
8.4
Crimson Hexagon
Bulk actions
Agorapulse
7.9
Crimson Hexagon

Marketing

Agorapulse
7.6
Crimson Hexagon
Lead generation
Agorapulse
6.6
Crimson Hexagon
Content marketing
Agorapulse
9.1
Crimson Hexagon
Paid media management
Agorapulse
8.2
Crimson Hexagon
Campaigns and promotions
Agorapulse
6.7
Crimson Hexagon

Channel coverage/integration

Agorapulse
8.2
Crimson Hexagon
Twitter
Agorapulse
9.0
Crimson Hexagon
Facebook
Agorapulse
8.9
Crimson Hexagon
LinkedIn
Agorapulse
7.4
Crimson Hexagon
Instagram
Agorapulse
7.7
Crimson Hexagon

Reporting/analytics

Agorapulse
7.3
Crimson Hexagon
Campaign success analytics
Agorapulse
7.7
Crimson Hexagon
Real-time tracking
Agorapulse
7.3
Crimson Hexagon
Competitor analysis
Agorapulse
6.9
Crimson Hexagon

Account management

Agorapulse
7.4
Crimson Hexagon
Role-based user permissions & privileges
Agorapulse
8.3
Crimson Hexagon
Mobile access
Agorapulse
6.6
Crimson Hexagon

Pros

Agorapulse

  • The reporting covers all the metrics you need and allows you to modify the reports as you wish by downloading them as a PowerPoint file.
  • One of the main things we love about AgoraPulse is that they seem to have high standards for their quality control and customer service. They don't roll out new features unless they work 100% and if there is an issue they are on top of it right away and with ample communication.
  • No more wondering if you've seen every comment or message. AgoraPulse's system allows you to ensure you have responded to every item no matter what the client has done on their end.
Jennifer Herring profile photo

Crimson Hexagon

  • Crimson is a pioneer in applying the supervised machine learning algorithms for sentiment classification. Hence the sentiment engine is robust.
  • I personally like the topic wheels that show the overarching topics and sub topics in an easy to understand wheel representation.
  • I also like the word associations network graph that it provides for top keywords. Very informative and engaging graph.
No photo available

Cons

Agorapulse

  • The mobile app is not nearly as intuitive as the desktop platform, making it frustrating to use on the go.
  • It would be great if they had various features that platforms have like polling, GIFs, and more.
Jay Selig profile photo

Crimson Hexagon

  • I would like to see a single metric for sentiment (e.g., net sentiment)
No photo available

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo

Crimson Hexagon

Crimson Hexagon 9.0
Based on 1 answer
Would only consider changing if this product was purchased by a larger company, as has happened to several other social listening tools in the last 18 months
Hagan Ramsey profile photo

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo

Crimson Hexagon

Crimson Hexagon 6.0
Based on 1 answer
It's quite easy to figure out if you have used similar tools before. But otherwise it could take some time to get used to it.
No photo available

Support

Agorapulse

Agorapulse 9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo

Crimson Hexagon

No score
No answers yet
No answers on this topic

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

Crimson Hexagon

No score
No answers yet
No answers on this topic

Alternatives Considered

Agorapulse

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo

Crimson Hexagon

Crimson Hexagon is very similar to Brandwatch in its ability to track volume and mentions. Where I think Crimson Hexagon beats Brandwatch is in its ability to drill down into specific audiences (affinities). Crimson Hexagon is also slightly better at organizing positive vs. negative mentions when determining brand sentiment (able to 'train'). With Brandwatch we encountered several issues with incorrect labeling.
No photo available

Return on Investment

Agorapulse

  • AgoraPulse has saved time and efforts when it comes to publishing to different platforms at the same time.
  • The metrics have improved the amount of effort we put towards certain programs on campus based on how students react to them.
Brendon Phillips profile photo

Crimson Hexagon

  • Regular paid reporting for clients
  • New projects & initiatives that stem from report findings
Hagan Ramsey profile photo

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Agorapulse
Edition
Medium
$991
Large
$1991
Enterprise
$4991
X-Large
$2991
1. per installation
Additional Pricing Details
Medium plan: 10 social profiles, 3 users Large plan: 25 social profiles, 6 users X-Large plan: 40 social profiles, 12 users Enterprise plan: 70 profiles, 10 users

Crimson Hexagon

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Crimson Hexagon Editions & Modules

Crimson Hexagon
Additional Pricing Details

Add comparison