What users are saying about

AgoraPulse

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Top Rated
278 Ratings
31 Ratings

AgoraPulse

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Top Rated
278 Ratings
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Score 8.5 out of 101
31 Ratings
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Score 7.8 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

Questions on the selection process:
  • Are the games easy to setup?
  • Is there coding knowledge required?
  • How easy is it to modify contest settings?
  • Will I be able to measure the outcomes?
As we're using AgoraPulse strictly for contests, these are the only questions we asked during the selection process. I think most important is how easy is it to setup and execute the contest. You don't want a scenario where you spend a lot of time figuring out how to execute the contest according to the game play strategy you choose. You also want to be able to test the app first before deployment
Marianne Ho profile photo

Crimson Hexagon

If you need to discover what topics may be trending in the social media space to identify what your target audiences want to hear from you, then Crimson Hexagon is a great tool. You can use the analytics widgets to drill down to specifics about what your audience is talking about, which enables you to develop content they want to consume.
Jimmy Mack profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Crimson Hexagon
Boolean keyword searches
AgoraPulse
7.8
Crimson Hexagon
Filtering out noise/spam
AgoraPulse
7.2
Crimson Hexagon
Sentiment analysis
AgoraPulse
9.1
Crimson Hexagon
Broad channel coverage
AgoraPulse
8.5
Crimson Hexagon

Publishing

AgoraPulse
8.1
Crimson Hexagon
Content planning and scheduling
AgoraPulse
8.8
Crimson Hexagon
Audience targeting
AgoraPulse
6.7
Crimson Hexagon
Content optimization
AgoraPulse
9.1
Crimson Hexagon
Workflow management
AgoraPulse
7.9
Crimson Hexagon

Engagement

AgoraPulse
7.6
Crimson Hexagon
Automated routing and prioritization
AgoraPulse
6.4
Crimson Hexagon
Customer interaction histories
AgoraPulse
8.4
Crimson Hexagon
Bulk actions
AgoraPulse
7.9
Crimson Hexagon

Marketing

AgoraPulse
7.6
Crimson Hexagon
Lead generation
AgoraPulse
6.6
Crimson Hexagon
Content marketing
AgoraPulse
9.1
Crimson Hexagon
Paid media management
AgoraPulse
8.2
Crimson Hexagon
Campaigns and promotions
AgoraPulse
6.7
Crimson Hexagon

Channel coverage/integration

AgoraPulse
8.6
Crimson Hexagon
Twitter
AgoraPulse
9.1
Crimson Hexagon
Facebook
AgoraPulse
8.9
Crimson Hexagon
Instagram
AgoraPulse
7.8
Crimson Hexagon

Reporting/analytics

AgoraPulse
7.3
Crimson Hexagon
Campaign success analytics
AgoraPulse
7.7
Crimson Hexagon
Real-time tracking
AgoraPulse
7.3
Crimson Hexagon
Competitor analysis
AgoraPulse
6.9
Crimson Hexagon

Account management

AgoraPulse
7.4
Crimson Hexagon
Role-based user permissions & privileges
AgoraPulse
8.3
Crimson Hexagon
Mobile access
AgoraPulse
6.6
Crimson Hexagon

Pros

  • AgoraPulse has some awesome reporting tools. Helps us save money instead of getting another reporting software.
  • AgoraPulse has the feature of saving common replies to any of our client's customers comments or questions.
  • AgoraPulse is very affordable when you compare it to the other software on the market for agencies.
Javier Velazquez profile photo
  • Drills down to specifics of what is being discussed on social media
  • Very robust set of analytics tools
  • Topic wheels are extremely useful for identifying trending topics
Jimmy Mack profile photo

Cons

  • I wish AgoraPulse's reporting was dynamic like a dashboard sort of like Cyfe.
  • I wish the reporting on AgoraPulse could be automated to send to our clients emails weekly or monthly.
  • I wish we could white label the reports before we download them, as well as remove metrics we don't care about.
Javier Velazquez profile photo
  • It is a very costly tool
  • The pricing packages are not the most intuitive to understand when going through the contract process
  • The user interface could be improved to allow for more efficient usage
Jimmy Mack profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The price is right, the platform is a performer and the staff at AgoraPulse is unparalleled. They also have a great blog that is highly topical---keeps me on top of social media. It's the best social media blog I have found---and I read a lot of blogs!
Jackie Eldridge profile photo
Crimson Hexagon9.0
Based on 1 answer
Would only consider changing if this product was purchased by a larger company, as has happened to several other social listening tools in the last 18 months
Hagan Ramsey profile photo

Usability

AgoraPulse9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
Crimson Hexagon6.0
Based on 1 answer
It's quite easy to figure out if you have used similar tools before. But otherwise it could take some time to get used to it.
No photo available

Support

AgoraPulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Hootsuite has a terrible UI, and is ridiculously priced. They nickel and dime you for things such as reports. For the amount you're paying them, unlimited white labeling reports should come with the price
Javier Velazquez profile photo
Our analytics team also use NetBase pretty extensively. Only within the last year have we started using Crimson Hexagon. It seems like the data Crimson pulls in is more all encompassing than any other social listening tool we've used.
No photo available

Return on Investment

  • We saved thousand of dollars from switching from Hootsuite.
  • The platform pays for itself with half of one of our client's recurring fee.
  • We saved money from not getting additional reporting software.
Javier Velazquez profile photo
  • Regular paid reporting for clients
  • New projects & initiatives that stem from report findings
Hagan Ramsey profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Crimson Hexagon

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Crimson Hexagon Editions & Modules
Crimson Hexagon
Additional Pricing Details

Crimson Hexagon More Information