What users are saying about

AgoraPulse

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Top Rated
279 Ratings
7 Ratings

AgoraPulse

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Top Rated
279 Ratings
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Score 8.5 out of 101
7 Ratings
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Score 7.6 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

Fantastic for social media management and customer care. Less appropriate for areas where social media, content creation, analytic tracking or customer care is less of a concern. However these days the majority of companies will probably have a social media team, so it is more of a necessity these days really
Bianca Bridges profile photo

Curalate

It is very well suited for scheduling Instagram posts, and tagging products from our eCommerce site using Like2Buy. We are just about to start using another product of theirs. Very competitive pricing.
Andrew Shusterman profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Curalate
Boolean keyword searches
AgoraPulse
7.8
Curalate
Filtering out noise/spam
AgoraPulse
7.2
Curalate
Sentiment analysis
AgoraPulse
9.1
Curalate
Broad channel coverage
AgoraPulse
8.5
Curalate

Publishing

AgoraPulse
8.1
Curalate
Content planning and scheduling
AgoraPulse
8.8
Curalate
Audience targeting
AgoraPulse
6.7
Curalate
Content optimization
AgoraPulse
9.1
Curalate
Workflow management
AgoraPulse
7.9
Curalate

Engagement

AgoraPulse
7.6
Curalate
Automated routing and prioritization
AgoraPulse
6.4
Curalate
Customer interaction histories
AgoraPulse
8.4
Curalate
Bulk actions
AgoraPulse
7.9
Curalate

Marketing

AgoraPulse
7.6
Curalate
Lead generation
AgoraPulse
6.6
Curalate
Content marketing
AgoraPulse
9.1
Curalate
Paid media management
AgoraPulse
8.2
Curalate
Campaigns and promotions
AgoraPulse
6.7
Curalate

Channel coverage/integration

AgoraPulse
8.6
Curalate
Twitter
AgoraPulse
9.1
Curalate
Facebook
AgoraPulse
8.9
Curalate
Instagram
AgoraPulse
7.8
Curalate

Reporting/analytics

AgoraPulse
7.3
Curalate
Campaign success analytics
AgoraPulse
7.7
Curalate
Real-time tracking
AgoraPulse
7.3
Curalate
Competitor analysis
AgoraPulse
6.9
Curalate

Account management

AgoraPulse
7.4
Curalate
Role-based user permissions & privileges
AgoraPulse
8.3
Curalate
Mobile access
AgoraPulse
6.6
Curalate

Pros

  • Easy to use - new members are trained within minutes on using the platform, and more advanced users can quickly find information in the tutorials section.
  • Assigning social interactions to specific team members is a crucial feature of the platform for our team.
  • AgoraPulse has done a good job adding new features and continuing to grow the offerings of an already outstanding social management platform.
Matthew Jackson profile photo
  • Very intuitive/easy to use. Interface is well-designed.
  • Great content uploader with product tagging capabilities integrating Like2Buy.
  • Great customer service! Our rep is very knowledgeable and attentive.
Andrew Shusterman profile photo

Cons

  • Notifications of usability updates could be handled better, and could be more timely.
  • Notifications of usability issues could also be handled in a more timely manner.
  • We would like to see integration with more social platforms, but we also understand the time consuming nature of that work...it would just be nice to have!
Matthew Jackson profile photo
  • Honestly, they are doing a great job, and I can't think of anything I could see them doing differently.
Andrew Shusterman profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
For one, its pretty much an all-in-one solution. We're also currently subscribing to Buffer, but since AgoraPulse has Facebook scheduling modules, we might make a total switch once tested enough. The Game apps are also comprehensive, we only want to have Instant Wins and Sweepstakes, and not a lot of options has both. The customer service is superb, that's pretty important. We don't want to go through a lot of hassle stuff to get to what we want to do. Bottom line is AgoraPulse is a tool, and a very useful and intuitive tool that makes life so much easier
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo
Hootsuite is great, but Curalate allows you to schedule videos, which is a huge advantage. The Like2Buy integration is also key.
Andrew Shusterman profile photo

Return on Investment

  • The ability to monitor our social media profiles is well worth the $ amount per month. It does not allow you to tie it to individual sales, but allowed us to shave off thousands annually by bringing social management in house through software.
Chad Carman profile photo
  • Decent increase in web traffic via the Like2Buy functionality.
  • Small increase in sales via Instagram posts featuring Like2Buy links.
Andrew Shusterman profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Curalate

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Curalate Editions & Modules
Curalate
Additional Pricing Details

Curalate More Information