What users are saying about

Agorapulse

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Top Rated
297 Ratings
22 Ratings

Agorapulse

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Top Rated
297 Ratings
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Score 8.5 out of 101
22 Ratings
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Score 8.7 out of 101

Add comparison

Likelihood to Recommend

Agorapulse

I can't think of a scenario where AgoraPulse (AP) is not well suited, except in a situation where you might have many clients utilizing a specific social platform not integrated into AP yet. AgoraPulse is great for individual users as well as larger teams, from a small number of clients to many social accounts (we have between 30-40).
Matthew Jackson profile photo

Falcon.io

Falcon Social is perfect for teams. It is very easy to work with (drag and drop) and provides good and easy overview over all channels.
Philipp Schwarz profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Falcon.io
8.4
Boolean keyword searches
Agorapulse
7.8
Falcon.io
9.0
Filtering out noise/spam
Agorapulse
7.2
Falcon.io
8.9
Sentiment analysis
Agorapulse
9.1
Falcon.io
6.6
Broad channel coverage
Agorapulse
8.5
Falcon.io
8.9

Publishing

Agorapulse
8.1
Falcon.io
8.4
Content planning and scheduling
Agorapulse
8.8
Falcon.io
8.0
Audience targeting
Agorapulse
6.7
Falcon.io
8.0
Content optimization
Agorapulse
9.1
Falcon.io
9.0
Workflow management
Agorapulse
7.9
Falcon.io
8.5

Engagement

Agorapulse
7.6
Falcon.io
7.7
Automated routing and prioritization
Agorapulse
6.4
Falcon.io
9.0
Customer interaction histories
Agorapulse
8.4
Falcon.io
7.7
Bulk actions
Agorapulse
7.9
Falcon.io
6.4

Marketing

Agorapulse
7.6
Falcon.io
8.9
Lead generation
Agorapulse
6.6
Falcon.io
7.6
Content marketing
Agorapulse
9.1
Falcon.io
9.0
Paid media management
Agorapulse
8.2
Falcon.io
9.5
Campaigns and promotions
Agorapulse
6.7
Falcon.io
9.5

Channel coverage/integration

Agorapulse
8.1
Falcon.io
9.2
Twitter
Agorapulse
9.0
Falcon.io
9.3
Facebook
Agorapulse
8.9
Falcon.io
9.3
LinkedIn
Agorapulse
6.7
Falcon.io
9.9
Instagram
Agorapulse
7.7
Falcon.io
8.0
Google+
Agorapulse
Falcon.io
9.9
YouTube
Agorapulse
Falcon.io
9.0

Reporting/analytics

Agorapulse
7.3
Falcon.io
6.6
Campaign success analytics
Agorapulse
7.7
Falcon.io
6.4
Real-time tracking
Agorapulse
7.3
Falcon.io
7.1
Competitor analysis
Agorapulse
6.9
Falcon.io
6.3

Account management

Agorapulse
7.4
Falcon.io
8.6
Role-based user permissions & privileges
Agorapulse
8.3
Falcon.io
8.7
Mobile access
Agorapulse
6.6
Falcon.io
8.5

Pros

  • I love having the ability to tag conversations, comments, and individual followers. This makes follow-up and reporting a breeze.
  • The layout is so intuitive. For being such a feature-rich application, it's easy to dive in and get started with the basics rather quickly. The training videos do a great job of breaking things up into bite-sized pieces.
  • The support team is phenomenal. I rarely wait more than a few hours for a response, even during off hours. The team is always courteous and professional. More importantly, they get things done quickly.
Kris White profile photo
  • Cooperative working.
  • Analysis.
  • Tools to create Facebook landing pages (drag drop).
Philipp Schwarz profile photo

Cons

  • I think AgoraPulse firstly needs to review its packages. The Micro package has no reporting facility and the Small package provides only a month's worth. Give the Micro package at least a month's reporting and the Small package either three months or full facility such as with Medium and Large packages.
  • I would like to see the option to show more of a feed from Twitter and Facebook, or at least the ability to customise this.
Mike Gillan profile photo
  • Measuring/Reporting Lacks The Flexibility We Need
  • Not A Direct Falcon Issue, But Issues With FB/IG Graph API
  • Sometimes The Platform Can Be A Little Unstable
Carson Maddocks profile photo

Likelihood to Renew

Agorapulse8.1
Based on 85 answers
AgoraPulse meets all our needs and requirements for a social publishing and listening tool.
Lauren Melnick profile photo
Falcon.io6.3
Based on 3 answers
I've only recently worked with this tool.
Sabine Hollegien profile photo

Usability

Agorapulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
No score
No answers yet
No answers on this topic

Support

Agorapulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

Agorapulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

AgoraPulse is far more affordable when compared to the other agencies. The user interface is far easier to use and less complicated than that of Hootsuite and HeyOrca. The amount of accounts for the price is fairly reasonable and the support team is always responsive whenever something goes wrong.
Byron Campos Gomez profile photo
Better than the competition, 'nuff said.
Carson Maddocks profile photo

Return on Investment

  • We saved thousand of dollars from switching from Hootsuite.
  • The platform pays for itself with half of one of our client's recurring fee.
  • We saved money from not getting additional reporting software.
Javier Velazquez profile photo
  • Positive: workflow improvements and efficiencies resulting from having everything in one place.
  • Positive: Community team communication has improved, as all team members are on the same platform and can more quickly coordinate campaigns and community management.
  • ROI: Having all features consolidated saved us additional fees on extra services we'd need if we didn't use Falcon
No photo available

Pricing Details

Agorapulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Agorapulse Editions & Modules
Agorapulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details

Agorapulse More Information

Falcon.io

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Falcon.io Editions & Modules
Falcon.io
Additional Pricing Details
Falcon.io offers two service packages to suit company size and social needs: Pro and Premium. These offer varying services and support levels.

Falcon.io More Information