What users are saying about

AgoraPulse

Top Rated
265 Ratings

Falcon.io

21 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Falcon.io

21 Ratings
Score 8.6 out of 101

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Likelihood to Recommend

AgoraPulse

For a social media manager with numerous clients, it's a no-brainer. It makes juggling multiple accounts so simple, and almost fun! The reporting features are adequate, and it's very strong on team collaboration. On the other hand, for an individual business managing just a few social media profiles, I'd consider AgoraPulse to be more of a luxury than a necessity. It will certainly save you a lot of time, so it really comes down to how much your time is worth. Lastly, for those who focus the majority of their efforts on Instagram Stories, this may not be the tool for you - at least not in its present form.
Kris White profile photo

Falcon.io

Falcon Social is perfect for teams. It is very easy to work with (drag and drop) and provides good and easy overview over all channels.
Philipp Schwarz profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Falcon.io
8.4
Boolean keyword searches
AgoraPulse
7.8
Falcon.io
9.0
Filtering out noise/spam
AgoraPulse
7.1
Falcon.io
8.8
Sentiment analysis
AgoraPulse
9.1
Falcon.io
7.0
Broad channel coverage
AgoraPulse
8.5
Falcon.io
8.8

Publishing

AgoraPulse
8.1
Falcon.io
9.3
Content planning and scheduling
AgoraPulse
8.8
Falcon.io
8.6
Audience targeting
AgoraPulse
6.7
Falcon.io
9.0
Content optimization
AgoraPulse
9.1
Falcon.io
9.8
Workflow management
AgoraPulse
7.9
Falcon.io
9.8

Engagement

AgoraPulse
7.5
Falcon.io
7.9
Automated routing and prioritization
AgoraPulse
6.4
Falcon.io
9.0
Customer interaction histories
AgoraPulse
8.4
Falcon.io
7.7
Bulk actions
AgoraPulse
7.9
Falcon.io
6.8

Marketing

AgoraPulse
7.6
Falcon.io
8.9
Lead generation
AgoraPulse
6.5
Falcon.io
7.5
Content marketing
AgoraPulse
9.1
Falcon.io
10.0
Paid media management
AgoraPulse
8.2
Falcon.io
9.0
Campaigns and promotions
AgoraPulse
6.7
Falcon.io
9.0

Channel coverage/integration

AgoraPulse
8.6
Falcon.io
9.4
Twitter
AgoraPulse
9.2
Falcon.io
9.9
Facebook
AgoraPulse
8.9
Falcon.io
9.9
Instagram
AgoraPulse
7.8
Falcon.io
8.2
LinkedIn
AgoraPulse
Falcon.io
9.8
Google+
AgoraPulse
Falcon.io
9.9
YouTube
AgoraPulse
Falcon.io
9.0

Reporting/analytics

AgoraPulse
7.3
Falcon.io
5.3
Campaign success analytics
AgoraPulse
7.6
Falcon.io
5.0
Real-time tracking
AgoraPulse
7.4
Falcon.io
6.5
Competitor analysis
AgoraPulse
6.9
Falcon.io
4.6

Account management

AgoraPulse
7.4
Falcon.io
8.8
Role-based user permissions & privileges
AgoraPulse
8.3
Falcon.io
9.0
Mobile access
AgoraPulse
6.6
Falcon.io
8.6

Pros

  • The real-time comments/messages monitoring for Facebook/Twitter/Instagram is unparalleled. I've been on trials for quite a few other similar products and services and I still came back to AgoraPulse.
  • I can see that the publishing features are getting more and more robust since my trial days. Currently we still use Buffer for content scheduling but I can see AgoraPulse become a serious competitor by the time our annual subscription with Buffer is up.
  • Hashtag monitoring for Instagram is quite handy since regramming user-generated content can be huge on the platform.
Vert Hsu profile photo
  • Bulk upload for FB and TW. We post 4-5 times per day, per channel in some cases.
  • Scheduling. Very convenient to see everything aggregated into a calendar view.
  • Community management. Engage is probably one of the strongest modules. It aggregates everything from all channels.
No photo available

Cons

  • I think AgoraPulse firstly needs to review its packages. The Micro package has no reporting facility and the Small package provides only a month's worth. Give the Micro package at least a month's reporting and the Small package either three months or full facility such as with Medium and Large packages.
  • I would like to see the option to show more of a feed from Twitter and Facebook, or at least the ability to customise this.
Mike Gillan profile photo
  • Better support for Instagram community management. We'd like to be able to reply directly to comments.
  • Instagram bulk upload. This is a big channel for us, so we'd love to be able to bulk upload. It would save us a lot of time.
  • Platform speed. Occasional lag, especially in Engage.
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Falcon.io6.3
Based on 3 answers
I've only recently worked with this tool.
Sabine Hollegien profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

AgoraPulse was our choice between the 3 so far, however AgoraPulse can learn from Sprout's listening functionality and reporting from our experience.
Shawn Lochner profile photo
Falcon offers more options. But when I want to give mentions in an update I use Hootsuite.
Sabine Hollegien profile photo

Return on Investment

  • Positive - it was much easier to maintain our clients' social media accounts
  • Negative - reporting was frustrating and took up too much time
Shawn Lochner profile photo
  • Increased efficiency.
  • More Leads in case of a better evaluation.
  • Tool to produce landing pages (Newsletter application/ Sweepstakes).
Philipp Schwarz profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Falcon.io

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Falcon.io Editions & Modules
Falcon.io
Additional Pricing Details
Falcon.io offers two service packages to suit company size and social needs: Pro and Premium. These offer varying services and support levels.

Falcon.io More Information