What users are saying about

Agorapulse

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Top Rated
290 Ratings
2 Ratings

Agorapulse

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Top Rated
290 Ratings
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Score 8.5 out of 101
2 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

Agorapulse

If you are managing social media for other businesses, you need AgoraPulse. If you only have your own business and you only have one page per social media platform, I wouldn't spend the money on it.
Jennifer Herring profile photo

Curations

If you have a very active following on social media, it can be quite difficult to curate the content that is posted every day. We can get hundreds or thousands of posts about our brand a month which is impossible for our team to manage manually. Bazaarvoice Curations makes it incredibly easy to pull in relevant content that you can then use on your site or for marketing material. If your social media following is a little smaller, you could probably manage content curation on your own or with a smaller or free tool.
No photo available

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Curations
6.5
Boolean keyword searches
Agorapulse
7.8
Curations
8.0
Filtering out noise/spam
Agorapulse
7.2
Curations
5.0
Sentiment analysis
Agorapulse
9.1
Curations
Broad channel coverage
Agorapulse
8.5
Curations

Publishing

Agorapulse
8.1
Curations
Content planning and scheduling
Agorapulse
8.8
Curations
Audience targeting
Agorapulse
6.7
Curations
Content optimization
Agorapulse
9.1
Curations
Workflow management
Agorapulse
7.9
Curations

Engagement

Agorapulse
7.6
Curations
7.0
Automated routing and prioritization
Agorapulse
6.4
Curations
Customer interaction histories
Agorapulse
8.4
Curations
7.0
Bulk actions
Agorapulse
7.9
Curations

Marketing

Agorapulse
7.6
Curations
9.0
Lead generation
Agorapulse
6.6
Curations
Content marketing
Agorapulse
9.1
Curations
9.0
Paid media management
Agorapulse
8.2
Curations
Campaigns and promotions
Agorapulse
6.7
Curations
9.0

Channel coverage/integration

Agorapulse
8.6
Curations
10.0
Twitter
Agorapulse
9.1
Curations
Facebook
Agorapulse
8.9
Curations
10.0
Instagram
Agorapulse
7.8
Curations
10.0

Reporting/analytics

Agorapulse
7.3
Curations
Campaign success analytics
Agorapulse
7.7
Curations
Real-time tracking
Agorapulse
7.3
Curations
Competitor analysis
Agorapulse
6.9
Curations

Account management

Agorapulse
7.4
Curations
Role-based user permissions & privileges
Agorapulse
8.3
Curations
Mobile access
Agorapulse
6.6
Curations

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Bazaarvoice Curations makes it incredibly easy to pull in content from multiple social media platforms for us to review.
  • Once the content is pulled into the Curations dashboard, our marketing team can very easily scroll through all the images and decide which ones we would like to feature on our site.
  • Curations also makes it very easy to tag any of our products in the images. We are able to do this manually, but Bazaarvoice also offers the option of letting their team tag the products they see in our images.
No photo available

Cons

  • I would like to be able to post videos to Instagram via AgoraPulse and multiple images.
Alexandria Schultz profile photo
  • Recently there were some changes to some of Facebook's policies. This has made pulling content from Instagram and Facebook a little more difficult than it was in the past. We now cannot send automated permission requests to customers as easily as we could before.
  • It can get a little confusing when you are managing many different content channels with different rule sets. Initially we had a very complicated set up and found the dashboard a little confusing to navigate, but we have since trimmed down the complexity and have had no problems.
  • Occasionally it can take much longer than expected to hear back from the support team.
No photo available

Likelihood to Renew

Agorapulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

Agorapulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

Agorapulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

Agorapulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The feature that pulled us to AgoraPulse was the platform's ability to pull in comments from social platforms, particularly comments on paid ads and posts. Our clients run a large number of ads, and being able to monitor interactions in real time and be assured that no customer was being missed or under-served was the #1 deciding point in our move to AgoraPulse.
Matthew Jackson profile photo
No answers on this topic

Return on Investment

  • We do not miss social interactions, which is a huge positive for our clients.
  • Positive ROI
  • Team management has also been positively effected by our use of AgoraPulse.
Matthew Jackson profile photo
  • We have been able to drive traffic back to our site from social media content that we have gathered from Bazaarvoice Curations.
  • Since we started our hashtag campaign, and every time we promote it, we see an increase in social media posts using that hashtag.
  • As we promote our hashtag campaign on social media, we also see a spike in traffic directly related to these campaigns.
No photo available

Pricing Details

Agorapulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Agorapulse Editions & Modules
Agorapulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details

Agorapulse More Information

Curations

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Curations Editions & Modules
Curations
Additional Pricing Details

Curations More Information