What users are saying about

AgoraPulse

Top Rated
265 Ratings

Hootsuite Enterprise

Top Rated
235 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Hootsuite Enterprise

Top Rated
235 Ratings
Score 7.8 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Hootsuite Enterprise

Hootsuite is great if you want to monitor one or more accounts. Specifically, if you are trying to build out a social calendar. Hootsuite makes it easy to develop a thorough content calendar while also promoting/posting things in real-time. If you want to boost interaction with consumers/followers, Hootsuite makes it easy to see mentions and interaction and then tweet back to other users.If you are unsure of your social goals, I would say Hootsuite might not be for you, as it pertains to more advanced levels of social media marketing.
No photo available

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Hootsuite Enterprise
6.9
Boolean keyword searches
AgoraPulse
7.8
Hootsuite Enterprise
6.4
Filtering out noise/spam
AgoraPulse
7.1
Hootsuite Enterprise
6.1
Sentiment analysis
AgoraPulse
9.1
Hootsuite Enterprise
6.9
Broad channel coverage
AgoraPulse
8.5
Hootsuite Enterprise
8.3

Publishing

AgoraPulse
8.1
Hootsuite Enterprise
8.4
Content planning and scheduling
AgoraPulse
8.8
Hootsuite Enterprise
9.0
Audience targeting
AgoraPulse
6.7
Hootsuite Enterprise
6.5
Content optimization
AgoraPulse
9.1
Hootsuite Enterprise
8.7
Workflow management
AgoraPulse
7.9
Hootsuite Enterprise
9.5

Engagement

AgoraPulse
7.5
Hootsuite Enterprise
7.7
Automated routing and prioritization
AgoraPulse
6.4
Hootsuite Enterprise
7.7
Customer interaction histories
AgoraPulse
8.4
Hootsuite Enterprise
8.2
Bulk actions
AgoraPulse
7.9
Hootsuite Enterprise
7.3

Marketing

AgoraPulse
7.6
Hootsuite Enterprise
8.4
Lead generation
AgoraPulse
6.5
Hootsuite Enterprise
7.8
Content marketing
AgoraPulse
9.1
Hootsuite Enterprise
8.3
Paid media management
AgoraPulse
8.2
Hootsuite Enterprise
8.3
Campaigns and promotions
AgoraPulse
6.7
Hootsuite Enterprise
9.2

Channel coverage/integration

AgoraPulse
8.6
Hootsuite Enterprise
7.9
Twitter
AgoraPulse
9.2
Hootsuite Enterprise
8.8
Facebook
AgoraPulse
8.9
Hootsuite Enterprise
8.7
Instagram
AgoraPulse
7.8
Hootsuite Enterprise
7.6
LinkedIn
AgoraPulse
Hootsuite Enterprise
6.9
Google+
AgoraPulse
Hootsuite Enterprise
8.0
Pinterest
AgoraPulse
Hootsuite Enterprise
8.5
YouTube
AgoraPulse
Hootsuite Enterprise
6.5

Reporting/analytics

AgoraPulse
7.3
Hootsuite Enterprise
7.8
Campaign success analytics
AgoraPulse
7.6
Hootsuite Enterprise
8.1
Real-time tracking
AgoraPulse
7.4
Hootsuite Enterprise
7.8
Competitor analysis
AgoraPulse
6.9
Hootsuite Enterprise
7.5

Account management

AgoraPulse
7.4
Hootsuite Enterprise
7.7
Role-based user permissions & privileges
AgoraPulse
8.3
Hootsuite Enterprise
8.0
Mobile access
AgoraPulse
6.6
Hootsuite Enterprise
7.5

Pros

  • Easy to use - new members are trained within minutes on using the platform, and more advanced users can quickly find information in the tutorials section.
  • Assigning social interactions to specific team members is a crucial feature of the platform for our team.
  • AgoraPulse has done a good job adding new features and continuing to grow the offerings of an already outstanding social management platform.
Matthew Jackson profile photo
  • Easy to interact with other users or consumers--fast. Hootsuite allows a real-time feed like Twitter used to have. Notifications are more easily seen.
  • Easy to monitor all aspects of social, including through multiple accounts. Did someone mention your account(s)? There's a panel for that. Only want to see specific content? You're able to create data profiles on whatever you choose. What to minter multiple accounts at once? Done.
  • Scheduling tweets are easy, which means you can fully develop your social calendar and not have to worry about taking a break from your dinner to send out that 6 pm tweet.
No photo available

Cons

  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo
  • When scheduling tweets, it can be easy to hit the wrong button and send the tweet out immediately. Would love to see better design to avoid that.
  • With so much data on the screen, sometimes it can look overwhelming and, maybe this is just me, quite ugly. Personal preference, sure, but I would love to see a cleaner looking design.
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
We really love the way this platform works and the way it has helped us organize and streamline our day! The time saved is a key factor in why we will continue to use this software and might only consider something else if it were to cover more networks or to improve on the combining of information streams
Christopher Kimball profile photo
Hootsuite Enterprise7.9
Based on 36 answers
It's still somewhat early on, but we've been pretty happy with Hootsuite overall. We do think there are some ways that it could be improved based on our own experience and workflows, but that may not serve the greater good for all of their users. The impact on our daily operations has been positive, which is exactly what we were looking for at the outset.
Kevan Gammage profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
Hootsuite Enterprise8.2
Based on 11 answers
It is very easy to use. I gave them 9/10 because I think that it might be a bit tricky to set up if you didn't have the implementation services.
Jaime Hunt, MS IMC profile photo

Reliability and Availability

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Hootsuite Enterprise9.0
Based on 10 answers
Any outages are communicated in advance and have not been a problem. We let our clients know based on communications from HootSuite.Since we operate 24/7 with multiple shifts, planned outages can interfere with our operations, but we can always work around it.
No photo available

Performance

No score
No answers yet
No answers on this topic
Hootsuite Enterprise7.3
Based on 7 answers
The systems performance is optimal.
Edgar Carpenter IV profile photo

Support

AgoraPulse9.1
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
Hootsuite Enterprise8.2
Based on 9 answers
• We have a dedicated sales rep and an account manager. We tend to use these resources more than customer support when we have any issues. In general, they have been very responsive and helpful. 95% of the time, they can help immediately. If not, they are quick to find the answer and respond.
No photo available

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
Hootsuite Enterprise8.0
Based on 5 answers
They were available whenever we needed them, or they provided tutorials, videos, Hootsuite University, etc.
Tony Pinto profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Hootsuite Enterprise8.2
Based on 9 answers
Ensure that all members of the team are committed to participating in the training sessions offered
Jaime Hunt, MS IMC profile photo

Alternatives Considered

I think AgoraPulse combines the best aspects of Sprout Social and Hootsuite into one program. Hootsuite is fantastic for listening, but lacks in the publishing and metrics departments. Hootsuite also does not have any form of Instagram analytics. Sprout Social has great tools for metrics but I feel like their listening tools are lacking. I feel that AgoraPulse has all of these tools and is the perfect platform for listening, publishing and metrics.
Brendon Phillips profile photo
In my experience, Hootsuite has been the winning tool for overall social management. Its capabilities span more than some of its competitors and as a result, we are able to do more on our social accounts for less (when compared to using multiple platforms to get the same capabilities). I've been very happy with the data and interaction Hootsuite allows.
No photo available

Return on Investment

  • Positive impact on clients, they’re happy with reports.
  • Positive impact on staff because it makes their job easier.
  • Positive impact on me (Owner) because of cost savings.
Jenna Boodram profile photo
  • Hootsuite has definitely helped save time, which translates to a more productive team.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Hootsuite Enterprise

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Hootsuite Enterprise Editions & Modules
Hootsuite Enterprise
Additional Pricing Details

Hootsuite Enterprise More Information