What users are saying about

AgoraPulse

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Top Rated
276 Ratings

Hootsuite Free

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Top Rated
383 Ratings

AgoraPulse

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Top Rated
276 Ratings
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Score 8.5 out of 101

Hootsuite Free

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Top Rated
383 Ratings
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Score 7.6 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Hootsuite Free

Hootsuite Free is a great choice for businesses that either are just getting into social media as a way of validating ROI before investing more or small businesses with limited social media needs. The free platform definitely has its limits, but for the features and post scheduling visibility, it is a really good way to get started.
Ed Hart profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Hootsuite Free
6.9
Boolean keyword searches
AgoraPulse
7.8
Hootsuite Free
7.2
Filtering out noise/spam
AgoraPulse
7.2
Hootsuite Free
6.2
Sentiment analysis
AgoraPulse
9.1
Hootsuite Free
7.0
Broad channel coverage
AgoraPulse
8.5
Hootsuite Free
7.0

Publishing

AgoraPulse
8.1
Hootsuite Free
7.5
Content planning and scheduling
AgoraPulse
8.8
Hootsuite Free
8.4
Audience targeting
AgoraPulse
6.7
Hootsuite Free
7.3
Content optimization
AgoraPulse
9.1
Hootsuite Free
7.2
Workflow management
AgoraPulse
7.9
Hootsuite Free
7.1

Engagement

AgoraPulse
7.6
Hootsuite Free
7.3
Automated routing and prioritization
AgoraPulse
6.4
Hootsuite Free
7.8
Customer interaction histories
AgoraPulse
8.4
Hootsuite Free
7.5
Bulk actions
AgoraPulse
7.9
Hootsuite Free
6.5

Marketing

AgoraPulse
7.6
Hootsuite Free
7.9
Lead generation
AgoraPulse
6.6
Hootsuite Free
7.2
Content marketing
AgoraPulse
9.1
Hootsuite Free
7.7
Paid media management
AgoraPulse
8.2
Hootsuite Free
8.0
Campaigns and promotions
AgoraPulse
6.7
Hootsuite Free
8.6

Channel coverage/integration

AgoraPulse
8.6
Hootsuite Free
8.1
Twitter
AgoraPulse
9.1
Hootsuite Free
8.9
Facebook
AgoraPulse
8.9
Hootsuite Free
8.4
Instagram
AgoraPulse
7.8
Hootsuite Free
8.0
LinkedIn
AgoraPulse
Hootsuite Free
8.4
Google+
AgoraPulse
Hootsuite Free
8.3
Pinterest
AgoraPulse
Hootsuite Free
7.9
YouTube
AgoraPulse
Hootsuite Free
6.8

Reporting/analytics

AgoraPulse
7.3
Hootsuite Free
6.9
Campaign success analytics
AgoraPulse
7.7
Hootsuite Free
6.5
Real-time tracking
AgoraPulse
7.3
Hootsuite Free
7.7
Competitor analysis
AgoraPulse
6.9
Hootsuite Free
6.6

Account management

AgoraPulse
7.4
Hootsuite Free
7.9
Role-based user permissions & privileges
AgoraPulse
8.3
Hootsuite Free
7.8
Mobile access
AgoraPulse
6.6
Hootsuite Free
7.9

Pros

  • Social media posting through Facebook, Twitter and Instagram.
  • Excellent UI and especially in the social inbox. Its now incredibly easy to keep up with comments, mentions, posts, all in one place.
  • Competitor analysis allowed us to cut out roughly 12 hours of work per month. We are working more efficiently and getting more done with our staff we have.
Joey McNamara profile photo
  • Consolidated platform for multiple social media properties
  • Ability to preview & schedule posts
  • Planner view to see easily what's going out and when
Ed Hart profile photo

Cons

  • It would be great to have the opportunity to view feeds. I don't think this is what the developer had in mind when designing the interface. The interface appeals to me--feeds would be a nice option.
  • At first, I was unsure how to review conversations, but it was not a steep learning curve.
  • The demos for some of the platforms I reviewed include support for promotional campaigns. This feature appears to missing from this product.
Richard Burgner profile photo
  • Can't post multiple images on an Instagram post. That's a real pain!
Ed Hart profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Hootsuite Free4.7
Based on 7 answers
It's free so there're few blockers to renewing the subscription which is just a permanent account other than to revoke the social platforms' permissions after the clients have bought into another non-HootSuite platform. As its obvious purpose is to move users to Pro ($14.99/mo), the limited functionality plus the security permissions it raises as well as disabling any other HootSuite account from registering the associated social media platforms means we'd delete the HootSuite account after its limited initial use.
Richard Chen profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
Hootsuite Free5.0
Based on 1 answer
Its UI is very busy, the result of many years of adding features as the number of social media platforms exploded underneath them, and the lack of platform-specific features (whether for streams, posting, reporting, anything) reflects it. Nonetheless, for free management & quasi-updated stream viewing, it still remains the original and classic. The UI's lackings aren't in its 1990 borders-and-table-bezel glory but rather its not supporting platform specific features (such as image sizing, see my earlier points) which can be so critical. Too many fly-in's and fly-outs as well as the very different designs resulting from left-menu selections for mode really make it an anxious UI to use.
Richard Chen profile photo

Support

AgoraPulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
Hootsuite Free3.2
Based on 2 answers
"Help Desk", basically a collection of articles, is clearly outdated and not keeping up with its features set with inaccuracies and errors yet is still the only possible option for finding help. You get what you pay for, they say.
Richard Chen profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Hootsuite Free6.0
Based on 1 answer
Very easy to teach and learn
Jessica Rudolph profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Hootsuite Free7.8
Based on 3 answers
Nothing, it takes 2 minutes to associate accounts (note, social accounts cannot have been associated with any HootSuite previously else it'll deny permissions to HootSuite's request) HootSuite, couldn't be easier.
Richard Chen profile photo

Alternatives Considered

An important consideration is I believe AgoraPulse is designed to support three of the social profiles that are most important to me. After comparing the products side by side over a short time AgoraPulse proved to the be the match for my needs. One of the other platforms had an interface that was too cluttered. Another had similar functionality but was more expensive
Richard Burgner profile photo
The only main platform we have used is the Hootsuite Pro version after using the Free version. The Pro version has many more features and is incredibly useful.
Brandon Stuhr profile photo

Return on Investment

  • A positive impact is to have found a solution for managing a social media presence.
  • This product was just recently chosen; thus, the ROI is TBD.
  • A negative impact is the effect on the budget for my small business! I feel, however, I found good value with AgoraPulse.
Richard Burgner profile photo
  • Got us into the habit of being more consistent about posting content across social media channels
  • Got us thinking about measuring our social media engagement (and looking for better ways to do it)
  • Allowed us to monitor hashtags where we could contribute existing content to an ongoing conversation
Michelle Green Arnson profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Hootsuite Free

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Hootsuite Free Editions & Modules
Hootsuite Free
Additional Pricing Details

Hootsuite Free More Information