What users are saying about

Agorapulse

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Top Rated
297 Ratings
Top Rated
5 Ratings

Agorapulse

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Top Rated
297 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101
Top Rated
5 Ratings
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Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Agorapulse

If you are managing social media for other businesses, you need AgoraPulse. If you only have your own business and you only have one page per social media platform, I wouldn't spend the money on it.
Jennifer Herring profile photo

Hootsuite Pro

If you have a team working on the social media accounts, use Hootsuite. Actually, even if you are just using it yourself, use hootsuite! The easy-to-use dashboard and ability to customize to meet your needs are unsurpassed, in my opinion. I have used Hootsuite for years and constantly check it to ensure brand protection for my company. It has been a lifesaver and is one of the most used apps on my iPhone! I haven't come across any kind of platform that would replace Hootsuite for me
Loryn Guiffre, MBA profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Hootsuite Pro
Boolean keyword searches
Agorapulse
7.8
Hootsuite Pro
Filtering out noise/spam
Agorapulse
7.2
Hootsuite Pro
Sentiment analysis
Agorapulse
9.1
Hootsuite Pro
Broad channel coverage
Agorapulse
8.5
Hootsuite Pro

Publishing

Agorapulse
8.1
Hootsuite Pro
7.0
Content planning and scheduling
Agorapulse
8.8
Hootsuite Pro
7.0
Audience targeting
Agorapulse
6.7
Hootsuite Pro
7.0
Content optimization
Agorapulse
9.1
Hootsuite Pro
Workflow management
Agorapulse
7.9
Hootsuite Pro
7.0

Engagement

Agorapulse
7.6
Hootsuite Pro
9.0
Automated routing and prioritization
Agorapulse
6.4
Hootsuite Pro
Customer interaction histories
Agorapulse
8.4
Hootsuite Pro
Bulk actions
Agorapulse
7.9
Hootsuite Pro
9.0

Marketing

Agorapulse
7.6
Hootsuite Pro
7.0
Lead generation
Agorapulse
6.6
Hootsuite Pro
Content marketing
Agorapulse
9.1
Hootsuite Pro
7.0
Paid media management
Agorapulse
8.2
Hootsuite Pro
Campaigns and promotions
Agorapulse
6.7
Hootsuite Pro

Channel coverage/integration

Agorapulse
8.1
Hootsuite Pro
8.0
Twitter
Agorapulse
9.0
Hootsuite Pro
8.0
Facebook
Agorapulse
8.9
Hootsuite Pro
8.0
LinkedIn
Agorapulse
6.7
Hootsuite Pro
8.0
Instagram
Agorapulse
7.7
Hootsuite Pro

Reporting/analytics

Agorapulse
7.3
Hootsuite Pro
Campaign success analytics
Agorapulse
7.7
Hootsuite Pro
Real-time tracking
Agorapulse
7.3
Hootsuite Pro
Competitor analysis
Agorapulse
6.9
Hootsuite Pro

Account management

Agorapulse
7.4
Hootsuite Pro
Role-based user permissions & privileges
Agorapulse
8.3
Hootsuite Pro
Mobile access
Agorapulse
6.6
Hootsuite Pro

Pros

  • Easily and quickly upload as many pieces of content as I want, rather than upload one at a time.
  • The preview feature gives me great confidence that I know exactly what people will see when I post.
  • Customer service is very responsive and quick to help.
  • I can easily perform social listening to follow more than just my own platforms.
Jay Selig profile photo
  • Easy to send and schedule - once you figure out where you do it from. The instructions for scheduling are straightforward
  • The Hootlet on my Chrome toolbar has increased efficiency with communicating interesting web links being easy to spread
  • It is easy to add LinkedIn groups to a communication message, again, once you have done it once or twice (first time was a bit tricky)
  • The link shrinking is a good feature - saves having to go to ow.ly
Michael Royal profile photo

Cons

  • The mobile app is not nearly as intuitive as the desktop platform, making it frustrating to use on the go.
  • It would be great if they had various features that platforms have like polling, GIFs, and more.
Jay Selig profile photo
  • I find it is not as intuitive as I thought it should be, although easy once you know how (& remember how!). I found myself guessing where stuff might be and some things still baffle me! As it is not my 'day job', I can only spend so much time trying to uncover the benefits.
  • The vertical slider is very narrow. A small issue but an irritating one! I notice this is a trend on software but I don't like it. My Windows vertical slider on my screen now at 3 to 4 mm (1/8th of an inch) is a lot easier to control.
  • I find the whole 'streams' concept a bit confusing and don't know what to do with it other than look at it. I might be a bit of a social media laggard but I find myself in the 'one way' (outgoing) communication stream - and don't know how to readily respond to others.
  • Adding new LinkedIn groups is a bit of a hit and miss challenge. I have to remember which screen to go to (which reminds me, I will have to do this again soon). It would be good for Hootsuite to reach out to LinkedIn and offer me to sign up those groups which I am not using through Hootsuite rather than wait for me to go through another screen (when I find it!) and to this.
  • I would like to have the option of grouping LinkedIn groups so that I could short cut selecting groups for particular messages. For example, I am a member of a number of Australian based groups, as well as HR groups, Insolvency groups, Restructuring groups, Business Owner groups. It would be good to have the ability to 'group' the groups to save time posting.
  • The posting process is not a check box but you click on the link and it disappears and reappears in the links to be posted to. Again, a bit of a challenge the first time to intuitively know how this works.
Michael Royal profile photo

Likelihood to Renew

Agorapulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Hootsuite Pro9.0
Based on 3 answers
I can't see myself learning another piece of software in this space unless I find some time! However, it does have some issues and if when researching others someone gave the opposition some rave reviews and in particular, addressed some of my concerns re gliches, then I would be highly likely to change.
Michael Royal profile photo

Usability

Agorapulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
Hootsuite Pro8.0
Based on 2 answers
I find Hootsuite to be very easy to use, though there are a couple things that need improvement. Overall, I think Hootsuite is an awesome tool and it helps me to do my job and do it well. I have been a fan for years, tried other products, but none of them come close to Hootsuite.
Loryn Guiffre, MBA profile photo

Reliability and Availability

Agorapulse9.1
Based on 2 answers
No answer on this topic is available.
Hootsuite Pro5.0
Based on 1 answer
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
Michael Royal profile photo

Performance

Agorapulse9.1
Based on 1 answer
No answer on this topic is available.
Hootsuite Pro6.0
Based on 1 answer
Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
Michael Royal profile photo

Support

Agorapulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

Agorapulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Hootsuite Pro9.1
Based on 1 answer
Keep it simple!
Loryn Guiffre, MBA profile photo

Alternatives Considered

The feature that pulled us to AgoraPulse was the platform's ability to pull in comments from social platforms, particularly comments on paid ads and posts. Our clients run a large number of ads, and being able to monitor interactions in real time and be assured that no customer was being missed or under-served was the #1 deciding point in our move to AgoraPulse.
Matthew Jackson profile photo
I use tools like Google alerts to monitor our company. When I worked at a PR agency, I used Netvibes, but never really got into it. I also used Vocus (which was pricey if I remember correctly), and I mess around with Klout, though I don't take it very seriously. Hootsuite is, by far, my favorite and a tool that I have used consistently throughout my career
Loryn Guiffre, MBA profile photo

Return on Investment

  • quick and easy moderation allowing us to access more important things quicker.
Jayden Andersen profile photo
  • I use it to reduce my stress of feeling that I should be communicating. It has achieved that to a large extent as I have increased my knowledge of how it works.
  • I can't say I have obtained any direct leads from it but I notice that my postings are getting some traction which is good
  • It is the usual '100 hours' to learn the software. I find most software - even relatively simple to use software like Hootsuite, still requires a level of trial and error and study - oh and mistakes!
Michael Royal profile photo

Pricing Details

Agorapulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Agorapulse Editions & Modules
Agorapulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details

Agorapulse More Information

Hootsuite Pro

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Hootsuite Pro Editions & Modules
Hootsuite Pro
Additional Pricing Details

Hootsuite Pro More Information