What users are saying about

AgoraPulse

Top Rated
265 Ratings

Hootsuite Pro

Top Rated
464 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Hootsuite Pro

Top Rated
464 Ratings
Score 7.7 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Hootsuite Pro

Hootsuite Pro is great for scheduling content, engaging with your audience, and building awareness. However, the reporting is minimal so you'll need another tool for analytics and monitoring. The search capabilities are useful but it cannot operate as a true social listening tool with this lack of reporting available in the Pro package
Pam Renovato profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Hootsuite Pro
7.5
Boolean keyword searches
AgoraPulse
7.8
Hootsuite Pro
8.0
Filtering out noise/spam
AgoraPulse
7.1
Hootsuite Pro
7.2
Sentiment analysis
AgoraPulse
9.1
Hootsuite Pro
6.4
Broad channel coverage
AgoraPulse
8.5
Hootsuite Pro
8.2

Publishing

AgoraPulse
8.1
Hootsuite Pro
7.8
Content planning and scheduling
AgoraPulse
8.8
Hootsuite Pro
9.2
Audience targeting
AgoraPulse
6.7
Hootsuite Pro
7.3
Content optimization
AgoraPulse
9.1
Hootsuite Pro
7.2
Workflow management
AgoraPulse
7.9
Hootsuite Pro
7.4

Engagement

AgoraPulse
7.5
Hootsuite Pro
7.2
Automated routing and prioritization
AgoraPulse
6.4
Hootsuite Pro
7.3
Customer interaction histories
AgoraPulse
8.4
Hootsuite Pro
7.0
Bulk actions
AgoraPulse
7.9
Hootsuite Pro
7.3

Marketing

AgoraPulse
7.6
Hootsuite Pro
6.7
Lead generation
AgoraPulse
6.5
Hootsuite Pro
6.6
Content marketing
AgoraPulse
9.1
Hootsuite Pro
6.8
Paid media management
AgoraPulse
8.2
Hootsuite Pro
6.1
Campaigns and promotions
AgoraPulse
6.7
Hootsuite Pro
7.1

Channel coverage/integration

AgoraPulse
8.6
Hootsuite Pro
8.3
Twitter
AgoraPulse
9.2
Hootsuite Pro
9.3
Facebook
AgoraPulse
8.9
Hootsuite Pro
8.5
Instagram
AgoraPulse
7.8
Hootsuite Pro
8.1
LinkedIn
AgoraPulse
Hootsuite Pro
7.8
Google+
AgoraPulse
Hootsuite Pro
8.5
Pinterest
AgoraPulse
Hootsuite Pro
7.5
YouTube
AgoraPulse
Hootsuite Pro
8.5

Reporting/analytics

AgoraPulse
7.3
Hootsuite Pro
6.3
Campaign success analytics
AgoraPulse
7.6
Hootsuite Pro
6.0
Real-time tracking
AgoraPulse
7.4
Hootsuite Pro
7.2
Competitor analysis
AgoraPulse
6.9
Hootsuite Pro
5.6

Account management

AgoraPulse
7.4
Hootsuite Pro
8.5
Role-based user permissions & privileges
AgoraPulse
8.3
Hootsuite Pro
8.4
Mobile access
AgoraPulse
6.6
Hootsuite Pro
8.7

Pros

  • My favorite feature is the ability to schedule a post to multiple platforms (i.e, Facebook, Twitter and LinkedIn) within one screen, but with the added bonus of being able to tweak each platform's post. That means custom URLs w/unique UTM codes, adjusted post length for different platforms, etc. A terrific feature.
  • The content queues are also wonderful. They allow me to find and distribute evergreen content at custom intervals without having to "reschedule" each time. Simply load up the content into a queue, set the days/times for each queue, and how many times you want that content to recycle and BOOM you're done.
  • Beyond that, they're always improving the platform. Each week some tweaks are made, which are announced in a blog post. The customer service is top notch, and they're humans -- meaning they're not just copying & pasting from a script, but they have personality and they listen. This goes a LONG way, and makes it easier to be patient with features that might not yet quite be there, or when there's an issue or unexpected change to an API that affects the platform.
Jason Glogau profile photo
  • Hootsuite Pro excels with their dashboard organization. For our purposes we do very well with the 20 tabs with ten streams in each tab. This allows us to create different dashboards for specific purposes- its easily customize-able to suit our needs. We are able to group streams by network and/or by brand. Further, it's a snap to monitor influences and track keywords and hashtags as well. Other social media management tools don't allow near as much flexibility.
  • Unlike other social tools, Hootsuite Pro has an extensive app directory that allows brands to include tumblr, blogger, sound cloud, stumble upon, Pinterest via tailwind in their dashboard. Past that, their app directory includes an impressive number of services for further dashboard capabilities and increases productivity options. Popular services such as Trello, Slack, Reddit, Pocket, Flipboard, Dropbox, Evernote, SugarCRM and many, many other services are integrated into the dashboard via apps. Hootsuite Pro can handle a large portion your marketing needs.
  • While Hootsuite offers several packages, marketing bundles, services, and add-ons, to accommodate larger companies at an enterprise level also- - the Pro package is perfect for small to mid-level companies with many features and capabilities at a price that beats the cost of most social media marketing tools available.
Pam Renovato profile photo

Cons

  • I'd like to see support for Instagram Stories.
  • In addition to the calendar view, I'd like to be able to see scheduled Instagram posts in a 3x3 grid view. This would make planning much easier.
  • When creating a new post, it would be nice to have a way to edit photos after uploading. Even just a simple crop option would be amazing, especially for Instagram.
  • The calendar can be a little buggy at times if you try to drag and drop multiple posts into different spots too quickly. A simple page refresh always solves the issue, so it's not a big deal.
  • I'd like to be able to track the performance of LinkedIn posts.
Kris White profile photo
  • When I first began using Hotsuite Pro, the allowed social accounts were unlimited. As their offerings increased, the number of social accounts available to Pro account users dropped to 50. Granted, 50 social networks is more than sufficient for most small companies the number is too small for companies managing multiple brands with multiple profiles. It's perfectly acceptable to offer a package with a 50 profile allotment- most social management tools have limits also. However, those that signed up for the Pro account with unlimited profiles felt a sting when the number was dropped, without warning, to 50. As for us, managing six brands, each with multiple social profiles, and a few of those brands have multiple profiles on the same network to address customer service, sales, and/or vetch. support. For a time, we thought we would need to purchase add-ons to meet our needs. While we love the services, technically the service offers less that what it did when I signed up.
  • Hootsuite Pro only offers one advanced analytics report each month. You can purchase additional reports or build custom reports. However, what's offered isn't sufficient for the allowed social profiles. The analytic capabilities exist in Hootsuite, but the Pro package doesn't offer enough reports to handle extensive analytic reporting needed for future planning. Yes, these are available as add-ons- but the Pro package will never be a stand alone social media marketing tool until more reports are available.
  • In the past, Hootsuite Pro included Linked In Company Pages, and groups as well as individual profiles. Pages and groups are no longer included so.
  • LinkedIn is not covered as well as it once was.
Pam Renovato profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Hootsuite Pro6.4
Based on 34 answers
It's an automatic renew so there's no reason I would have to worry about this. For all the functionality I get, $10 a month is a steal. I am considering upgrading for a month so that I can do their online training program, Hootsuite University, where I can earn a certificate and be listed on their site as an expert in the program. I have inquired about this, and I could earn the certificate and then switch back to my pro account. I think the whole learning program and certificate is a very awesome thing for them to do. I see myself continuing this until I am not working in this industry anymore - and I don't see that happening anytime soon because I'm just getting started
Kelly Rates profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
Hootsuite Pro6.0
Based on 9 answers
HootSuite Pro was easy to use and they provide great support. You are never left to figure something out on your own, they make sure you are equipped and ready to roll
Nicholas Shields profile photo

Reliability and Availability

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Hootsuite Pro5.0
Based on 7 answers
Depends on the social networks API - Twitter is the one that usually has issues. Hootsuite is quick to upload but at times, will freeze causing me to have to reload the platform.
Ashley Pengilly profile photo

Performance

No score
No answers yet
No answers on this topic
Hootsuite Pro6.0
Based on 7 answers
It is quick and easy to do content posting and scheduling. I just wish it did not freeze from time to time
Ashley Pengilly profile photo

Support

AgoraPulse9.1
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
Hootsuite Pro10.0
Based on 7 answers
Their support team is eager to help and gets issues resolved rather quickly
Jess Messenger profile photo

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
Hootsuite Pro9.8
Based on 2 answers
Nice tutorials.
Erik Blair profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Hootsuite Pro10.0
Based on 9 answers
It allows me to have several people within my company in various locations publishing with an indication of the activity of other users. This is a wonderful attribution for my company.
Ashley Pengilly profile photo

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
I like HootSuite a lot more than Buffer. It is just easier to use and very intuitive. We had a new hire pick up HootSuite in less than a week and she had set up our content sources shortly there after. Also their blog is amazing and they are constantly updating it to feature new advice and ways to have success on social.
Alison Rivera profile photo

Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • Hootsuite helped us to break down communications silos and communicate efficiently across departments.
  • Hootsuite gives us that extra "manpower" to schedule communications strategically. We know the message will be sent out when it needs to be.
  • Hootsuite has helped increase follower engagement because of the ease of monitoring our accounts with Hootsuite.
Loryn Guiffre, MBA profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Hootsuite Pro

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Hootsuite Pro Editions & Modules
Hootsuite Pro
Additional Pricing Details

Hootsuite Pro More Information