What users are saying about

AgoraPulse

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Top Rated
276 Ratings

Hootsuite Pro

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Top Rated
484 Ratings

AgoraPulse

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Top Rated
276 Ratings
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Score 8.5 out of 101

Hootsuite Pro

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Top Rated
484 Ratings
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Score 7.8 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

Fantastic for social media management and customer care. Less appropriate for areas where social media, content creation, analytic tracking or customer care is less of a concern. However these days the majority of companies will probably have a social media team, so it is more of a necessity these days really
Bianca Bridges profile photo

Hootsuite Pro

Hootsuite Pro is great for scheduling content, engaging with your audience, and building awareness. However, the reporting is minimal so you'll need another tool for analytics and monitoring. The search capabilities are useful but it cannot operate as a true social listening tool with this lack of reporting available in the Pro package
Pam Renovato profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Hootsuite Pro
7.8
Boolean keyword searches
AgoraPulse
7.8
Hootsuite Pro
8.3
Filtering out noise/spam
AgoraPulse
7.2
Hootsuite Pro
7.5
Sentiment analysis
AgoraPulse
9.1
Hootsuite Pro
7.1
Broad channel coverage
AgoraPulse
8.5
Hootsuite Pro
8.3

Publishing

AgoraPulse
8.1
Hootsuite Pro
7.8
Content planning and scheduling
AgoraPulse
8.8
Hootsuite Pro
9.2
Audience targeting
AgoraPulse
6.7
Hootsuite Pro
7.1
Content optimization
AgoraPulse
9.1
Hootsuite Pro
7.5
Workflow management
AgoraPulse
7.9
Hootsuite Pro
7.4

Engagement

AgoraPulse
7.6
Hootsuite Pro
7.2
Automated routing and prioritization
AgoraPulse
6.4
Hootsuite Pro
6.9
Customer interaction histories
AgoraPulse
8.4
Hootsuite Pro
6.8
Bulk actions
AgoraPulse
7.9
Hootsuite Pro
7.8

Marketing

AgoraPulse
7.6
Hootsuite Pro
7.0
Lead generation
AgoraPulse
6.6
Hootsuite Pro
7.0
Content marketing
AgoraPulse
9.1
Hootsuite Pro
7.2
Paid media management
AgoraPulse
8.2
Hootsuite Pro
6.3
Campaigns and promotions
AgoraPulse
6.7
Hootsuite Pro
7.3

Channel coverage/integration

AgoraPulse
8.6
Hootsuite Pro
8.5
Twitter
AgoraPulse
9.1
Hootsuite Pro
9.4
Facebook
AgoraPulse
8.9
Hootsuite Pro
8.7
Instagram
AgoraPulse
7.8
Hootsuite Pro
8.1
LinkedIn
AgoraPulse
Hootsuite Pro
8.1
Google+
AgoraPulse
Hootsuite Pro
8.6
Pinterest
AgoraPulse
Hootsuite Pro
8.0
YouTube
AgoraPulse
Hootsuite Pro
8.6

Reporting/analytics

AgoraPulse
7.3
Hootsuite Pro
6.7
Campaign success analytics
AgoraPulse
7.7
Hootsuite Pro
6.4
Real-time tracking
AgoraPulse
7.3
Hootsuite Pro
7.6
Competitor analysis
AgoraPulse
6.9
Hootsuite Pro
6.2

Account management

AgoraPulse
7.4
Hootsuite Pro
8.8
Role-based user permissions & privileges
AgoraPulse
8.3
Hootsuite Pro
8.6
Mobile access
AgoraPulse
6.6
Hootsuite Pro
8.9

Pros

  • We have always struggled with sorting out what is happening in real time or where it is happening at. With AgoraPulse, this is simplified because everything is right in front of you.
  • The platform alerts us to new interactions while we are away from the computer or office. This has stopped the long process of sorting back through social accounts to see what, if anything transpired during our off hours.
  • The time savings with AgoraPulse became evident very quickly. We can take a few minutes in the morning to review the overnight interactions and check in through the day or as soon as we receive alerts from them. Social media is important but it can become a huge time investment and this product just helps us sort and respond quickly.
Christopher Kimball profile photo
  • Hootsuite Pro excels with their dashboard organization. For our purposes we do very well with the 20 tabs with ten streams in each tab. This allows us to create different dashboards for specific purposes- its easily customize-able to suit our needs. We are able to group streams by network and/or by brand. Further, it's a snap to monitor influences and track keywords and hashtags as well. Other social media management tools don't allow near as much flexibility.
  • Unlike other social tools, Hootsuite Pro has an extensive app directory that allows brands to include tumblr, blogger, sound cloud, stumble upon, Pinterest via tailwind in their dashboard. Past that, their app directory includes an impressive number of services for further dashboard capabilities and increases productivity options. Popular services such as Trello, Slack, Reddit, Pocket, Flipboard, Dropbox, Evernote, SugarCRM and many, many other services are integrated into the dashboard via apps. Hootsuite Pro can handle a large portion your marketing needs.
  • While Hootsuite offers several packages, marketing bundles, services, and add-ons, to accommodate larger companies at an enterprise level also- - the Pro package is perfect for small to mid-level companies with many features and capabilities at a price that beats the cost of most social media marketing tools available.
Pam Renovato profile photo

Cons

  • Unable to modify contest settings when it's started. I couldn't add more prizes or extend the dates for the contest once its started. AgoraPulse can improve by giving me a confirmation page first of all the settings and letting me know its unchangeable once started before I can "Go" the app.
Marianne Ho profile photo
  • Something I have been critical of and requested a number of times a feature that existed years ago and was removed in a Hootsuite redesign, this feature was to enable bulk editing of common criteria of posts, such as where they are published and whether or not a notification is required. Such changes to scheduled posts must currently be done one at a time.
  • I am currently paying a discounted grandfathered price per month and in my opinion, it is a little high for anyone on a low income. I believe the starting price should be per month, this would encourage more to upgrade if they get just one of the key premium features, such as bulk scheduling (perhaps with a lower schedule limit of around 100 updates) or the analytics reports.
  • I have heard things here and there about forthcoming features such as Ads and Campaigns, these interest me, but I generally find training and support on how to use them could be better. There is "Hootsuite University" with it's certified training, but that I feel is overkill; a more basic and approachable level should be available, a "Hootsuite School" if you like.
  • Two big things premium features lacking from Hootsuite that are offered by other services: a recurring content schedule with content published at a user-defined frequency. Curated content suggested by HootSuite staff to users based on user-defined interests.
Ian Mayman profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The software has what I was waiting for, I learn to use it fast, is very intuitive, time solving, value for money relation and I liked that is easy to collaborate with my people thru the software. I find it very useful. People in customer care speaks my language, I can have support in spanish and is very useful for me, I feel great. They are entrepeneurs like me. I feel connected with the way they do business.
Pili Mejia profile photo
Hootsuite Pro6.4
Based on 34 answers
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Laura Pence profile photo

Usability

AgoraPulse9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
Hootsuite Pro6.0
Based on 9 answers
Hootsuite does not encompass Google +Hootlet the Chrome widget does not always work as it should (there is a technical bug with it which has been partially fixed but it still occurs from time to time).Otherwise good.
Michael Royal profile photo

Reliability and Availability

AgoraPulse9.1
Based on 2 answers
No answer on this topic is available.
Hootsuite Pro5.0
Based on 7 answers
Depends on the social networks API - Twitter is the one that usually has issues. Hootsuite is quick to upload but at times, will freeze causing me to have to reload the platform.
Ashley Pengilly profile photo

Performance

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Hootsuite Pro6.0
Based on 7 answers
It is quick and easy to do content posting and scheduling. I just wish it did not freeze from time to time
Ashley Pengilly profile photo

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
Hootsuite Pro10.0
Based on 7 answers
They respond to every tweet complaint that I have, even when I am just talking among friends.
Ashley Pengilly profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Hootsuite Pro10.0
Based on 9 answers
It allows me to have several people within my company in various locations publishing with an indication of the activity of other users. This is a wonderful attribution for my company.
Ashley Pengilly profile photo

Alternatives Considered

AgoraPulse has better listening than anyone else. It could pick up conversations and location tags that others couldn't. I liked that you could customize your social media post for multiple platforms. I liked that I could view a calendar and bulk publish and schedule a lot of social media posts all at once.
Debbie Gillum profile photo
We are still using Hootsuite primarily because of the Google + posting option, which most scheduling software doesn't have. The more places we can schedule to from one dashboard, the more efficient we can be.
Laura Pence profile photo

Return on Investment

  • I haven't been able to prove a ROI with AgoraPulse
  • I wish their was a non profit discount for adding on social media accounts
  • Positive effect of better social listening, we're more responsive
  • Love the Instagram location listening tool
Debbie Gillum profile photo
  • Hootsuite is a real time saver. It allows us to post and schedule efficiently.
  • Responding to social media comments and messages quickly is vital. Hootsuite allows us to see who has responded, what they said, and when.
Laura Pence profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Hootsuite Pro

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Hootsuite Pro Editions & Modules
Hootsuite Pro
Additional Pricing Details

Hootsuite Pro More Information