What users are saying about

AgoraPulse

Top Rated
265 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

iContact Pro Select

8 Ratings
Score 8.8 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

iContact Pro Select

Vocus is well-suited for press release posting via Vocus’ PRWeb subsidiary. Vocus is also great for social media such as Facebook promotions e.g: sign-up pages, sweepstakes, and fan offers. However, I did not like that "buying signals” draws on Twitter only. Vocus was well-suited where user rights are organized around “profiles”, which might relate to a company, brand, or product line. This approach made sense for our small business. However, since users are either assigned to a profile or not, there does not appear to be finer divisions of rights for specific features
No photo available

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
iContact Pro Select
Boolean keyword searches
AgoraPulse
7.8
iContact Pro Select
Filtering out noise/spam
AgoraPulse
7.1
iContact Pro Select
Sentiment analysis
AgoraPulse
9.1
iContact Pro Select
Broad channel coverage
AgoraPulse
8.5
iContact Pro Select

Publishing

AgoraPulse
8.1
iContact Pro Select
Content planning and scheduling
AgoraPulse
8.8
iContact Pro Select
Audience targeting
AgoraPulse
6.7
iContact Pro Select
Content optimization
AgoraPulse
9.1
iContact Pro Select
Workflow management
AgoraPulse
7.9
iContact Pro Select

Engagement

AgoraPulse
7.5
iContact Pro Select
Automated routing and prioritization
AgoraPulse
6.4
iContact Pro Select
Customer interaction histories
AgoraPulse
8.4
iContact Pro Select
Bulk actions
AgoraPulse
7.9
iContact Pro Select

Marketing

AgoraPulse
7.6
iContact Pro Select
Lead generation
AgoraPulse
6.5
iContact Pro Select
Content marketing
AgoraPulse
9.1
iContact Pro Select
Paid media management
AgoraPulse
8.2
iContact Pro Select
Campaigns and promotions
AgoraPulse
6.7
iContact Pro Select

Channel coverage/integration

AgoraPulse
8.6
iContact Pro Select
Twitter
AgoraPulse
9.2
iContact Pro Select
Facebook
AgoraPulse
8.9
iContact Pro Select
Instagram
AgoraPulse
7.8
iContact Pro Select

Reporting/analytics

AgoraPulse
7.3
iContact Pro Select
Campaign success analytics
AgoraPulse
7.6
iContact Pro Select
Real-time tracking
AgoraPulse
7.4
iContact Pro Select
Competitor analysis
AgoraPulse
6.9
iContact Pro Select

Account management

AgoraPulse
7.4
iContact Pro Select
Role-based user permissions & privileges
AgoraPulse
8.3
iContact Pro Select
Mobile access
AgoraPulse
6.6
iContact Pro Select

Pros

  • Scheduling - easy to use and makes life easier
  • Responding to customers
  • Tracking analytics
Bianca Bridges profile photo
  • Social Media Listening e.g.: Recommendations, Identify influencers for a selected topic, based on actual influence, or number of reposts and/or references, rather than the number of followers.
  • Campaign Management - Landing Page and Web Form Templates
  • Email Marketing -Delivery Tracking and Spam Analysis
No photo available

Cons

  • Would be great to include Instagram in automatic scheduling
  • Analytics are not updated live and are slightly delayed
  • Doesn't include Instagram DM in responses
Bianca Bridges profile photo
  • For the campaign management feature, provide a campaign diagram to better track campaigns.
  • For the reporting and analysis feature, provide a scheduled report delivery option.
  • Provide podcasts as another form of technical support.
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
AgoraPulse does what it's needed to do, is cheaper than the competition, is easier to use and manage, has better reporting and has a roadmap of improvements which will add to its value.
Mike Gillan profile photo
iContact Pro Select6.1
Based on 3 answers
Vocus works very well for a variety of business sizes. It is also well-suited for both mobile (iOS and Android) and PC platforms. These reports are comprehensive:
  • Campaign Performance Reports
  • Email Performance Reports
  • Landing Page Performance Reports
  • Web Analytics
In addition, they also offer great technical support and a lot of resources such as white papers, blog, and tips and hints
No photo available

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
I was not the end decision maker so I went along with the marketing direction where we needed to consolidate all of our email into one tool to better understand all of our marketing efforts. I don't know that if I was the end decision maker if I would have chosen Vocus
No photo available

Return on Investment

  • AgoraPulse has ensured that we have effective reporting, which was a goal we needed to achieve.
  • It provides an overview of what is happening with a limited amount of attention, so the time overhead is limited.
  • It has satisfied management that we will have control over what is occurring in our social media pages.
Mike Gillan profile photo
  • By condensing all of our email needs in one program we have seen a better snap shot of our activities and overall metrics.
  • Our emails that may have been sent in Outlook in the past or another CRM are now being sent in Vocus and look more branded and we can see who is opening important communications that need to be read. This helps us determine if we need to resend.
  • Learning a new software is never easy but I feel like Vocus could have had more readily accessible tools or done a better job with the on boarding process.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

iContact Pro Select

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
iContact Pro Select Editions & Modules
iContact Pro Select
Edition
Basic
$3001
Plus
$6001
Pro
$1,0001
Enterprise
$2,5001
1. per month
Additional Pricing Details

iContact Pro Select More Information