What users are saying about
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Top Rated
307 Ratings

Agorapulse

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Top Rated
307 Ratings
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Score 8.5 out of 101
8 Ratings
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Score 9.9 out of 101

Likelihood to Recommend

Agorapulse

This is an excellent tool for quickly and easily scheduling out content over multiple social platforms. You get a clear view of how your content will be posted so you can be confident in the published product prior to posting. I've found the mobile app less appealing than the desktop platform so I would recommend using this mainly on desktop in the office.
Jay Selig profile photo

iContact Pro Select

If you use PRWeb already and are looking for a tool that integrates well with that program and offers additional functionality with email and social media then Vocus is great. If you don't use PRWeb or prefer an email tool with more functionality and ease of use, Vocus is not the best choice.
No photo available

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
iContact Pro Select
Boolean keyword searches
Agorapulse
7.8
iContact Pro Select
Filtering out noise/spam
Agorapulse
7.2
iContact Pro Select
Sentiment analysis
Agorapulse
9.1
iContact Pro Select
Broad channel coverage
Agorapulse
8.5
iContact Pro Select

Publishing

Agorapulse
8.1
iContact Pro Select
Content planning and scheduling
Agorapulse
8.8
iContact Pro Select
Audience targeting
Agorapulse
6.7
iContact Pro Select
Content optimization
Agorapulse
9.1
iContact Pro Select
Workflow management
Agorapulse
7.9
iContact Pro Select

Engagement

Agorapulse
7.5
iContact Pro Select
Automated routing and prioritization
Agorapulse
6.4
iContact Pro Select
Customer interaction histories
Agorapulse
8.4
iContact Pro Select
Bulk actions
Agorapulse
7.9
iContact Pro Select

Marketing

Agorapulse
7.6
iContact Pro Select
Lead generation
Agorapulse
6.6
iContact Pro Select
Content marketing
Agorapulse
9.1
iContact Pro Select
Paid media management
Agorapulse
8.2
iContact Pro Select
Campaigns and promotions
Agorapulse
6.7
iContact Pro Select

Channel coverage/integration

Agorapulse
8.2
iContact Pro Select
Twitter
Agorapulse
9.0
iContact Pro Select
Facebook
Agorapulse
8.9
iContact Pro Select
LinkedIn
Agorapulse
7.4
iContact Pro Select
Instagram
Agorapulse
7.7
iContact Pro Select

Reporting/analytics

Agorapulse
7.3
iContact Pro Select
Campaign success analytics
Agorapulse
7.7
iContact Pro Select
Real-time tracking
Agorapulse
7.3
iContact Pro Select
Competitor analysis
Agorapulse
6.9
iContact Pro Select

Account management

Agorapulse
7.4
iContact Pro Select
Role-based user permissions & privileges
Agorapulse
8.3
iContact Pro Select
Mobile access
Agorapulse
6.6
iContact Pro Select

Pros

Agorapulse

  • Easy to use - new members are trained within minutes on using the platform, and more advanced users can quickly find information in the tutorials section.
  • Assigning social interactions to specific team members is a crucial feature of the platform for our team.
  • AgoraPulse has done a good job adding new features and continuing to grow the offerings of an already outstanding social management platform.
Matthew Jackson profile photo

iContact Pro Select

  • Ease and speed of getting out a PR release
  • Getting started with creating a new activity is just a few clicks
  • The ability to build a campaign and connect different emails, social media posts and PR releases in to one project with overall metrics.
No photo available

Cons

Agorapulse

  • The UI, while not terrible, could be sleeker. I've had no trouble with functionality, though.
Vert Hsu profile photo

iContact Pro Select

  • The email function is not user intuitive. It takes a while to get used to knowing where each of the buttons are hiding in the icons at the top of the screen. It also seems that only in the template function can merge fields be added.
  • Some features of other email programs seem to be missing or not working as well like the "view the email in a browser" function and being able to create an email sign up form for placement on our website.
  • Adding people to the email from options is a long and multi-step process that seems overkill.
No photo available

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
Time saver Easy to use competition
apps Great
support & customer service
Virginie Sery profile photo

iContact Pro Select

iContact Pro Select 6.1
Based on 3 answers
Now that we have had the opportunity to try an enterprise wide marketing solution, I think we should look at other tools and programs that have greater flexibility and ease of use. If the tool does not happen to have PR Web then so be it. We may not see the cost savings with PR announcements but if the other tools have increased email functionality then we can part with more money on the PR side like we have in the past
No photo available

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo

iContact Pro Select

No score
No answers yet
No answers on this topic

Support

Agorapulse

Agorapulse 9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo

iContact Pro Select

No score
No answers yet
No answers on this topic

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

iContact Pro Select

No score
No answers yet
No answers on this topic

Alternatives Considered

Agorapulse

  • Compared to Woobox, I love how easy it is to setup AgoraPulse contests. I can easily see the contest interface and how it would look like to the audience. There was also lesser need to test and see a live preview of the app because you can already preview it while editing.
  • AgoraPulse UI is also very intuitive, you can get to the menu options instinctively vs Woobox's frustrating UI.
  • AgoraPulse is also much more cheaper if you have a lot of fans.
  • The customer service is much more helpful. If I ask support@AgoraPulse something and they don't have it, they offer alternatives, whereas Woobox has none.
  • The tutorial also is pretty awesome: AgoraPulse has video tutorials allowing me to easily understand how to do things when I can't already figure it out (which is very seldom).
Marianne Ho profile photo

iContact Pro Select

I was not the end decision maker so I went along with the marketing direction where we needed to consolidate all of our email into one tool to better understand all of our marketing efforts. I don't know that if I was the end decision maker if I would have chosen Vocus
No photo available

Return on Investment

Agorapulse

  • They've doubled our Facebook likes within a year. We're not sure how to monetize that, but with the reach we're getting, we are certain that our AgoraPulse efforts coupled with all our social media properties is a huge asset in growing our brand.
  • We have a very difficult brand to make sexy or appealing, as we are a B2B wholesaler---nothing sexy about that! On Facebook, through AgoraPulse, we have chosen to build trust with our audience, and not concerned about turning all of our efforts into leads. Non-profits are a huge part of our business and we reach out to them with our monthly contests.
Jackie Eldridge profile photo

iContact Pro Select

  • By condensing all of our email needs in one program we have seen a better snap shot of our activities and overall metrics.
  • Our emails that may have been sent in Outlook in the past or another CRM are now being sent in Vocus and look more branded and we can see who is opening important communications that need to be read. This helps us determine if we need to resend.
  • Learning a new software is never easy but I feel like Vocus could have had more readily accessible tools or done a better job with the on boarding process.
No photo available

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Agorapulse
Edition
Medium
$991
Large
$1991
Enterprise
$4991
X-Large
$2991
1. per installation
Additional Pricing Details
Medium plan: 10 social profiles, 3 users Large plan: 25 social profiles, 6 users X-Large plan: 40 social profiles, 12 users Enterprise plan: 70 profiles, 10 users

iContact Pro Select

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

iContact Pro Select Editions & Modules

iContact Pro Select
Edition
Basic
$3001
Plus
$6001
Pro
$1,0001
Enterprise
$2,5001
1. per month
Additional Pricing Details

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