What users are saying about

AgoraPulse

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Top Rated
280 Ratings
4 Ratings

AgoraPulse

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Top Rated
280 Ratings
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Score 8.5 out of 101
4 Ratings
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Score 5.6 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

MutualMind

No answer on this topic is available.

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
MutualMind
Boolean keyword searches
AgoraPulse
7.8
MutualMind
Filtering out noise/spam
AgoraPulse
7.2
MutualMind
Sentiment analysis
AgoraPulse
9.1
MutualMind
Broad channel coverage
AgoraPulse
8.5
MutualMind

Publishing

AgoraPulse
8.1
MutualMind
Content planning and scheduling
AgoraPulse
8.8
MutualMind
Audience targeting
AgoraPulse
6.7
MutualMind
Content optimization
AgoraPulse
9.1
MutualMind
Workflow management
AgoraPulse
7.9
MutualMind

Engagement

AgoraPulse
7.6
MutualMind
Automated routing and prioritization
AgoraPulse
6.4
MutualMind
Customer interaction histories
AgoraPulse
8.4
MutualMind
Bulk actions
AgoraPulse
7.9
MutualMind

Marketing

AgoraPulse
7.6
MutualMind
Lead generation
AgoraPulse
6.6
MutualMind
Content marketing
AgoraPulse
9.1
MutualMind
Paid media management
AgoraPulse
8.2
MutualMind
Campaigns and promotions
AgoraPulse
6.7
MutualMind

Channel coverage/integration

AgoraPulse
8.6
MutualMind
Twitter
AgoraPulse
9.1
MutualMind
Facebook
AgoraPulse
8.9
MutualMind
Instagram
AgoraPulse
7.8
MutualMind

Reporting/analytics

AgoraPulse
7.3
MutualMind
Campaign success analytics
AgoraPulse
7.7
MutualMind
Real-time tracking
AgoraPulse
7.3
MutualMind
Competitor analysis
AgoraPulse
6.9
MutualMind

Account management

AgoraPulse
7.4
MutualMind
Role-based user permissions & privileges
AgoraPulse
8.3
MutualMind
Mobile access
AgoraPulse
6.6
MutualMind

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
Brad Lawless profile photo

Cons

  • Notifications of usability updates could be handled better, and could be more timely.
  • Notifications of usability issues could also be handled in a more timely manner.
  • We would like to see integration with more social platforms, but we also understand the time consuming nature of that work...it would just be nice to have!
Matthew Jackson profile photo
  • MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
Brad Lawless profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
Time saver Easy to use competition
apps Great
support & customer service
Virginie Sery profile photo
MutualMind8.2
Based on 1 answer
Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)
Brad Lawless profile photo

Usability

AgoraPulse9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
MutualMind6.4
Based on 1 answer
As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
Brad Lawless profile photo

Reliability and Availability

AgoraPulse9.1
Based on 2 answers
No answer on this topic is available.
MutualMind7.3
Based on 1 answer
During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
Brad Lawless profile photo

Performance

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
MutualMind7.3
Based on 1 answer
The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
Brad Lawless profile photo

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
MutualMind7.3
Based on 1 answer
MutualMind has always been quick to address any issues or questions we have.
Brad Lawless profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
MutualMind8.2
Based on 1 answer
Not really...MutualMind was very professional and helped with all stages of our setup and implementation.
Brad Lawless profile photo

Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo
As mentioned before, Radian6 and Sysomos Heartbeat.
Brad Lawless profile photo

Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
Brad Lawless profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

MutualMind

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
MutualMind Editions & Modules
MutualMind
Additional Pricing Details

MutualMind More Information