What users are saying about
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Top Rated
307 Ratings
135 Ratings

Agorapulse

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Top Rated
307 Ratings
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Score 8.5 out of 101
135 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Agorapulse

This is an excellent tool for quickly and easily scheduling out content over multiple social platforms. You get a clear view of how your content will be posted so you can be confident in the published product prior to posting. I've found the mobile app less appealing than the desktop platform so I would recommend using this mainly on desktop in the office.
Jay Selig profile photo

NetBase

When social intelligence is crucial and you want serious insights, then NetBase is the solution
Ted Tagalakis profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
NetBase
8.0
Boolean keyword searches
Agorapulse
7.8
NetBase
8.1
Filtering out noise/spam
Agorapulse
7.2
NetBase
7.9
Sentiment analysis
Agorapulse
9.1
NetBase
8.8
Broad channel coverage
Agorapulse
8.5
NetBase
7.3

Publishing

Agorapulse
8.1
NetBase
8.0
Content planning and scheduling
Agorapulse
8.8
NetBase
8.5
Audience targeting
Agorapulse
6.7
NetBase
7.7
Content optimization
Agorapulse
9.1
NetBase
8.2
Workflow management
Agorapulse
7.9
NetBase
7.4

Engagement

Agorapulse
7.5
NetBase
8.7
Automated routing and prioritization
Agorapulse
6.4
NetBase
9.1
Customer interaction histories
Agorapulse
8.4
NetBase
8.7
Bulk actions
Agorapulse
7.9
NetBase
8.3

Marketing

Agorapulse
7.6
NetBase
8.2
Lead generation
Agorapulse
6.6
NetBase
8.1
Content marketing
Agorapulse
9.1
NetBase
9.0
Paid media management
Agorapulse
8.2
NetBase
7.5
Campaigns and promotions
Agorapulse
6.7
NetBase
8.2

Channel coverage/integration

Agorapulse
8.2
NetBase
7.8
Twitter
Agorapulse
9.0
NetBase
9.3
Facebook
Agorapulse
8.9
NetBase
7.5
LinkedIn
Agorapulse
7.4
NetBase
7.8
Instagram
Agorapulse
7.7
NetBase
8.6
Google+
Agorapulse
NetBase
6.1
Pinterest
Agorapulse
NetBase
7.1
YouTube
Agorapulse
NetBase
8.0

Reporting/analytics

Agorapulse
7.3
NetBase
8.7
Campaign success analytics
Agorapulse
7.7
NetBase
7.9
Real-time tracking
Agorapulse
7.3
NetBase
9.0
Competitor analysis
Agorapulse
6.9
NetBase
9.2

Account management

Agorapulse
7.4
NetBase
6.7
Role-based user permissions & privileges
Agorapulse
8.3
NetBase
8.1
Mobile access
Agorapulse
6.6
NetBase
5.3

Pros

Agorapulse

  • Easily and quickly upload as many pieces of content as I want, rather than upload one at a time.
  • The preview feature gives me great confidence that I know exactly what people will see when I post.
  • Customer service is very responsive and quick to help.
  • I can easily perform social listening to follow more than just my own platforms.
Jay Selig profile photo

NetBase

  • Ease of reporting, conversation analysis, easy to build dashboards that give quick glimpses of the conversation/topic and allow you to drill down as needed.
  • Accurate sentiment driven triggered alerts let you keep your pulse on the conversation.
  • Topic setup is easy. Topics are easy to set up and advanced Boolean search functionality enables the use of wildcards to enhance topics.
  • Data access is outstanding. With 27 months of historical data built in and access to firehose data for social media platforms, data acquisition is second to none.
Ted Tagalakis profile photo

Cons

Agorapulse

  • The mobile app is not nearly as intuitive as the desktop platform, making it frustrating to use on the go.
  • It would be great if they had various features that platforms have like polling, GIFs, and more.
Jay Selig profile photo

NetBase

  • I would love to see more visualization options to make client reporting easier and more robust.
  • I would like to see adoption of some basic social analytic tools that would allow me to make Netbase my go to for all social analytics.
  • More visual platform support.
Andrew Dolby profile photo

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo

NetBase

NetBase 8.1
Based on 88 answers
Best social listening tool available.
Josh Drimmer profile photo

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo

NetBase

NetBase 9.0
Based on 13 answers
Great tool for insight mining! Still room for improvement on Hispanic.
Monica Rivera profile photo

Performance

Agorapulse

Agorapulse 9.1
Based on 1 answer
No answer on this topic is available.

NetBase

NetBase 9.5
Based on 6 answers
NetBase constantly updates the platform with features. The platforms ability to analyze complex social listening topics is exceptional. Its fast and gives you the ability to create standardized reports for a quick topic analysis. Additionally, the standard overview tab provides the topic at a glance and assists in quickly identifying areas to further analyze. Great product with excellent support behind it!
Ted Tagalakis profile photo

Support

Agorapulse

Agorapulse 9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo

NetBase

NetBase 9.1
Based on 11 answers
Account managers and analyst support are all very responsive, helpful, knowledgeable and friendly. When the first line of support can't immediately resolve a problem, they manage expectations and effectively communicate what is being done and estimated timelines.
Scott Thompson profile photo

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

NetBase

NetBase 9.6
Based on 4 answers
We had an internal implementation meeting with the NetBase team as well as a business seat implementation for one of our clients. I would highly recommend having all stakeholders attend an implementation meeting as they can understand the power of this platform.
Ted Tagalakis profile photo

Alternatives Considered

Agorapulse

Before AgoraPulse, we were using Hootsuite for all of our social sharing. The Hootsuite platform lacked a lot of the customization that I desired and gave me little confidence in what each post would look like prior to publishing. I feel like the AgoraPulse platform is more aesthetically pleasing, easy to use, and customizable than other products that I've usesd. The customer support is also very responsive so I know any issues I encounter are quickly remedied.
Jay Selig profile photo

NetBase

NetBase is exactly what we needed and were looking for. Perhaps down the road we may require a much more enterprise-level platform, but for the past 3+ years, NetBase provides us with exactly what it is we need.
Becky McKeown profile photo

Return on Investment

Agorapulse

  • AgoraPulse has saved me a large amount of time by allowing me to schedule in advance and post across multiple platforms simultaneously.
  • The ability to swap out images and/or titles has allowed me to better customize the end product while getting a full preview prior to posting.
  • I can more easily respond to engagement from multiple platforms all in one easy-to-use place.
Jay Selig profile photo

NetBase

  • Faster access to C-Suite
  • Faster access to LOB.
  • Faster conversion from "new" to "in process" in the sales cycle.
Niki Harris profile photo

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Agorapulse
Edition
Medium
$991
Large
$1991
Enterprise
$4991
X-Large
$2991
1. per installation
Additional Pricing Details
Medium plan: 10 social profiles, 3 users Large plan: 25 social profiles, 6 users X-Large plan: 40 social profiles, 12 users Enterprise plan: 70 profiles, 10 users

NetBase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

NetBase Editions & Modules

NetBase
Additional Pricing Details

Add comparison