What users are saying about

AgoraPulse

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
278 Ratings

AgoraPulse

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
278 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101
59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Oracle Social Cloud

This a great tool for a large and growing enterprise, we are definitely not using it to it's full capabilities but enjoy having features that make it so we can complete a lot of social activities in house. Due to the nature of our competition it is useful to be able to see conversations that are occurring around their business and the industry. Specific training for different members of your team?
No photo available

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Oracle Social Cloud
Boolean keyword searches
AgoraPulse
7.8
Oracle Social Cloud
Filtering out noise/spam
AgoraPulse
7.2
Oracle Social Cloud
Sentiment analysis
AgoraPulse
9.1
Oracle Social Cloud
Broad channel coverage
AgoraPulse
8.5
Oracle Social Cloud

Publishing

AgoraPulse
8.1
Oracle Social Cloud
Content planning and scheduling
AgoraPulse
8.8
Oracle Social Cloud
Audience targeting
AgoraPulse
6.7
Oracle Social Cloud
Content optimization
AgoraPulse
9.1
Oracle Social Cloud
Workflow management
AgoraPulse
7.9
Oracle Social Cloud

Engagement

AgoraPulse
7.6
Oracle Social Cloud
Automated routing and prioritization
AgoraPulse
6.4
Oracle Social Cloud
Customer interaction histories
AgoraPulse
8.4
Oracle Social Cloud
Bulk actions
AgoraPulse
7.9
Oracle Social Cloud

Marketing

AgoraPulse
7.6
Oracle Social Cloud
Lead generation
AgoraPulse
6.6
Oracle Social Cloud
Content marketing
AgoraPulse
9.1
Oracle Social Cloud
Paid media management
AgoraPulse
8.2
Oracle Social Cloud
Campaigns and promotions
AgoraPulse
6.7
Oracle Social Cloud

Channel coverage/integration

AgoraPulse
8.6
Oracle Social Cloud
Twitter
AgoraPulse
9.1
Oracle Social Cloud
Facebook
AgoraPulse
8.9
Oracle Social Cloud
Instagram
AgoraPulse
7.8
Oracle Social Cloud

Reporting/analytics

AgoraPulse
7.3
Oracle Social Cloud
Campaign success analytics
AgoraPulse
7.7
Oracle Social Cloud
Real-time tracking
AgoraPulse
7.3
Oracle Social Cloud
Competitor analysis
AgoraPulse
6.9
Oracle Social Cloud

Account management

AgoraPulse
7.4
Oracle Social Cloud
Role-based user permissions & privileges
AgoraPulse
8.3
Oracle Social Cloud
Mobile access
AgoraPulse
6.6
Oracle Social Cloud

Pros

  • Scheduling - easy to use and makes life easier
  • Responding to customers
  • Tracking analytics
Bianca Bridges profile photo
  • The ability to schedule months of content at a time and view it across a calendar.
  • The approval process - you can set up teams to create, edit, publish, approve etc.
  • The content and apps module allows you to create modules which can be displayed on your Facebook page under the tabs section. You can create interactive modules for your customers to view.
Brian Cowan-Moore profile photo

Cons

  • Would be great to include Instagram in automatic scheduling
  • Analytics are not updated live and are slightly delayed
  • Doesn't include Instagram DM in responses
Bianca Bridges profile photo
  • Tabs tool could be much more user friendly, i.e. completely "drag and drop". It was pretty easy to get something functional built, but if you didn't know how to code CSS then you were pretty much hopeless when it came to making the tab look "professional".
  • Their bulk uploading/scheduling feature for posts was always having issues, it was something I always wanted to take advantage of and was bummed that it didn't really work well enough to make it efficient.
  • When I was using the tool, it was a very janky user experience when you needed to go and locate a post or comment that had been automatically removed due to keyword filters. And there was no simple way to just view a stream of what's being said on/to your accounts.
Mark Ward profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Oracle Social Cloud9.0
Based on 10 answers
I would revisit the tool in comparison to the competition if and when our current tool (Buddy Media) failed to meet our growing needs. Otherwise I feel like a handful of very suitable alternatives have entered the market and matured a bit since Vitrue held a tight grip on the space.
Mark Ward profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
Oracle Social Cloud9.0
Based on 1 answer
Within a few hours you should be able to get up to speed to do the basics. I find it very intuitive
Mike Bernard profile photo

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
Oracle Social Cloud7.6
Based on 4 answers
I think support is always a struggle for every company. A balance between responding quickly and quality.
Rhianna Albert profile photo

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
Oracle Social Cloud5.0
Based on 1 answer
Vitrue's training was limited online and not very in-depth, but the the platform is overall very easy to use and doesn't necessarily need a large amount of training.
No photo available

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The feature that pulled us to AgoraPulse was the platform's ability to pull in comments from social platforms, particularly comments on paid ads and posts. Our clients run a large number of ads, and being able to monitor interactions in real time and be assured that no customer was being missed or under-served was the #1 deciding point in our move to AgoraPulse.
Matthew Jackson profile photo
TweetDeck is simpler to use, but mostly because it simply has a lot less functionalities. It simply does not work well with teams or a lot of channels across the globe.
No photo available

Return on Investment

  • More social interactions with students, alumni, and prospective students through social inbox.
  • Increased visibility for events, research, and awards.
  • Increased our efficiency as it is allowing us to expand into other social media channels.
Joey McNamara profile photo
  • SRM has made it much easier to publish cohesive social media posts on multiple platforms.
  • SRM has saved time for us when posting because we can schedule social posts days in advance for multiple sites at one time.
  • SRM helps us measure our share of voice so we can see how we measure up against competitors and what type of messaging resonates with our customers and potential customers.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Oracle Social Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
varies pending package.*
1.  varies pending package.
Oracle Social Cloud Editions & Modules
Oracle Social Cloud
Additional Pricing Details

Oracle Social Cloud More Information