What users are saying about

AgoraPulse

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Top Rated
279 Ratings
80 Ratings

AgoraPulse

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Top Rated
279 Ratings
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Score 8.5 out of 101
80 Ratings
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Score 7.3 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Radian6

Radian6 has good capabilities for social monitoring and measuring. Any Org who wants to listen the real facts stated directly out from the crowd, this is a great tool.
Mahesh Aluvala profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Radian6
Boolean keyword searches
AgoraPulse
7.8
Radian6
Filtering out noise/spam
AgoraPulse
7.2
Radian6
Sentiment analysis
AgoraPulse
9.1
Radian6
Broad channel coverage
AgoraPulse
8.5
Radian6

Publishing

AgoraPulse
8.1
Radian6
Content planning and scheduling
AgoraPulse
8.8
Radian6
Audience targeting
AgoraPulse
6.7
Radian6
Content optimization
AgoraPulse
9.1
Radian6
Workflow management
AgoraPulse
7.9
Radian6

Engagement

AgoraPulse
7.6
Radian6
Automated routing and prioritization
AgoraPulse
6.4
Radian6
Customer interaction histories
AgoraPulse
8.4
Radian6
Bulk actions
AgoraPulse
7.9
Radian6

Marketing

AgoraPulse
7.6
Radian6
Lead generation
AgoraPulse
6.6
Radian6
Content marketing
AgoraPulse
9.1
Radian6
Paid media management
AgoraPulse
8.2
Radian6
Campaigns and promotions
AgoraPulse
6.7
Radian6

Channel coverage/integration

AgoraPulse
8.6
Radian6
Twitter
AgoraPulse
9.1
Radian6
Facebook
AgoraPulse
8.9
Radian6
Instagram
AgoraPulse
7.8
Radian6

Reporting/analytics

AgoraPulse
7.3
Radian6
Campaign success analytics
AgoraPulse
7.7
Radian6
Real-time tracking
AgoraPulse
7.3
Radian6
Competitor analysis
AgoraPulse
6.9
Radian6

Account management

AgoraPulse
7.4
Radian6
Role-based user permissions & privileges
AgoraPulse
8.3
Radian6
Mobile access
AgoraPulse
6.6
Radian6

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • The amount of the information that radian6 can pull from multiple social platforms is absolutely phenomenal. Its just not only the pull but the way the information can be presented in dashboards was way good. It helped us understand in various aspects of our social presence.
  • Multiple profiles helped us to break down the Big/Huge social buzz cloud to smaller and more manageable pieces. This helped us concentrate on the lows and helped us to plan better on turning them to highs.
  • Radian6 allowed us to follow thru the crowd trends with the latest information presented in a single view. This also helped us to collect the social opinion on the product releases.
  • The ease of use, one need not be an expert to start using this platform. The interface is easily understandable by anyone.
  • A keyword can be edited quickly to tailor the needs and the results were quick.
Mahesh Aluvala profile photo

Cons

  • I'd like to see support for Instagram Stories.
  • In addition to the calendar view, I'd like to be able to see scheduled Instagram posts in a 3x3 grid view. This would make planning much easier.
  • When creating a new post, it would be nice to have a way to edit photos after uploading. Even just a simple crop option would be amazing, especially for Instagram.
  • The calendar can be a little buggy at times if you try to drag and drop multiple posts into different spots too quickly. A simple page refresh always solves the issue, so it's not a big deal.
  • I'd like to be able to track the performance of LinkedIn posts.
Kris White profile photo
  • The initial setup was difficult to make it live. Despite the fact that the radian6 is a great tool, there is still a lot to improve upon with regard to the setup process.
  • Narrowing down the search sometimes produces glitches. I have experienced some glitches when looking up for the period time like 90 days with fewer keywords.
  • There is room to improve the export data functionality.
Mahesh Aluvala profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Radian66.7
Based on 25 answers
Consistency is the main reason we will renew our contracts with Radian. Reporting data from one tool and comparing it to another is not an apples to apples comparison and often you run the risk of pin pointing errant details that are a product of the pull rather than the meat of the conversations
No photo available

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
Radian69.0
Based on 7 answers
Very easy to use and find valuable mentions.
No photo available

Reliability and Availability

AgoraPulse9.1
Based on 2 answers
No answer on this topic is available.
Radian69.2
Based on 4 answers
The platform is rarely down
No photo available

Performance

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Radian68.9
Based on 4 answers
No issues with performance.
No photo available

Support

AgoraPulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
Radian64.3
Based on 6 answers
They are quick to join a GoTo meeting to walk through the process together and if the issue / question is not resolved / answered they will pass along to the technicians who will respond quickly
No photo available

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
Radian66.2
Based on 5 answers
It was simple and efficient
No photo available

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Radian69.5
Based on 5 answers
This is a SaaS product, so getting the product up and running is quite simple.
No photo available

Alternatives Considered

I think AgoraPulse combines the best aspects of Sprout Social and Hootsuite into one program. Hootsuite is fantastic for listening, but lacks in the publishing and metrics departments. Hootsuite also does not have any form of Instagram analytics. Sprout Social has great tools for metrics but I feel like their listening tools are lacking. I feel that AgoraPulse has all of these tools and is the perfect platform for listening, publishing and metrics.
Brendon Phillips profile photo
Personally, Radian6 is the lesser of evils. Every social monitoring engine seems to have it's weaknesses. Constantly being in the nuts and bolts of the data, as a team we are able to dissect the tool and focus on what the tool does well. IMO, the tool has the least number of negatives. Often times though the lack of a random sample will drive me to use other tools given the time suck, but for the most part, Radian6 remains my go to
No photo available

Return on Investment

  • They've doubled our Facebook likes within a year. We're not sure how to monetize that, but with the reach we're getting, we are certain that our AgoraPulse efforts coupled with all our social media properties is a huge asset in growing our brand.
  • We have a very difficult brand to make sexy or appealing, as we are a B2B wholesaler---nothing sexy about that! On Facebook, through AgoraPulse, we have chosen to build trust with our audience, and not concerned about turning all of our efforts into leads. Non-profits are a huge part of our business and we reach out to them with our monthly contests.
Jackie Eldridge profile photo
  • Overall it has had a positive impact on our process. This is less about specific numbers and more so about Radian being a primary tool for our Social Media Monitoring objectives.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Radian6

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Radian6 Editions & Modules
Radian6
Additional Pricing Details

Radian6 More Information