What users are saying about

AgoraPulse

Top Rated
265 Ratings

Social.com

37 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Social.com

37 Ratings
Score 7.6 out of 101

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Likelihood to Recommend

AgoraPulse

We use it in higher education because of the scalability, ease of use, multiple levels of access, and the incredibly easy and intuitive user interface makes learning Agorapulse easy.When we deployed, we were thinking of really getting a posting solution with analytics, but we were really impressed with what came with the package. The social media inbox caused us to redesign our strategy and focus more on two way communication. The contest apps are a huge plus especially for a university where students always want to win free things.
Joey McNamara profile photo

Social.com

Social.com might be better suited for a bigger company with more data to collect
Nick Poikonen profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Social.com
Boolean keyword searches
AgoraPulse
7.8
Social.com
Filtering out noise/spam
AgoraPulse
7.1
Social.com
Sentiment analysis
AgoraPulse
9.1
Social.com
Broad channel coverage
AgoraPulse
8.5
Social.com

Publishing

AgoraPulse
8.1
Social.com
Content planning and scheduling
AgoraPulse
8.8
Social.com
Audience targeting
AgoraPulse
6.7
Social.com
Content optimization
AgoraPulse
9.1
Social.com
Workflow management
AgoraPulse
7.9
Social.com

Engagement

AgoraPulse
7.5
Social.com
Automated routing and prioritization
AgoraPulse
6.4
Social.com
Customer interaction histories
AgoraPulse
8.4
Social.com
Bulk actions
AgoraPulse
7.9
Social.com

Marketing

AgoraPulse
7.6
Social.com
Lead generation
AgoraPulse
6.5
Social.com
Content marketing
AgoraPulse
9.1
Social.com
Paid media management
AgoraPulse
8.2
Social.com
Campaigns and promotions
AgoraPulse
6.7
Social.com

Channel coverage/integration

AgoraPulse
8.6
Social.com
Twitter
AgoraPulse
9.2
Social.com
Facebook
AgoraPulse
8.9
Social.com
Instagram
AgoraPulse
7.8
Social.com

Reporting/analytics

AgoraPulse
7.3
Social.com
Campaign success analytics
AgoraPulse
7.6
Social.com
Real-time tracking
AgoraPulse
7.4
Social.com
Competitor analysis
AgoraPulse
6.9
Social.com

Account management

AgoraPulse
7.4
Social.com
Role-based user permissions & privileges
AgoraPulse
8.3
Social.com
Mobile access
AgoraPulse
6.6
Social.com

Pros

  • The publishing tools are the best in the industry. The ability to tweak similar posts based on the platform saves plenty of time. The entire interface for publishing and the social media content calendar is very well laid out and is easy to follow, organize and maintain.
  • The social media metrics for the platforms I use (Twitter, Instagram and Facebook) are easy to comprehend and provide valuable insights for myself. I am very impressed with the Instagram metrics, some popular social media management platforms still do not have metrics for Instagram so this was a major feature that I was impressed with.
  • The monitoring tools are easy to use and I like receiving notifications directly to my phone whenever there is an item that needs to be reviewed. It is very simple to set up keywords and triggers to search posts that need to be monitored.
Brendon Phillips profile photo
  • Market penetration.
  • Picking markets to cater to.
  • Getting my work out into the world and getting a positive response.
Nick Poikonen profile photo

Cons

  • I think AgoraPulse firstly needs to review its packages. The Micro package has no reporting facility and the Small package provides only a month's worth. Give the Micro package at least a month's reporting and the Small package either three months or full facility such as with Medium and Large packages.
  • I would like to see the option to show more of a feed from Twitter and Facebook, or at least the ability to customise this.
Mike Gillan profile photo
  • The interface could use work but is okay once you are aclimated
  • would like to be able to integrate across all my platforms
Nick Poikonen profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
AgoraPulse meets all our needs and requirements for a social publishing and listening tool.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

  • Compared to Woobox, I love how easy it is to setup AgoraPulse contests. I can easily see the contest interface and how it would look like to the audience. There was also lesser need to test and see a live preview of the app because you can already preview it while editing.
  • AgoraPulse UI is also very intuitive, you can get to the menu options instinctively vs Woobox's frustrating UI.
  • AgoraPulse is also much more cheaper if you have a lot of fans.
  • The customer service is much more helpful. If I ask support@AgoraPulse something and they don't have it, they offer alternatives, whereas Woobox has none.
  • The tutorial also is pretty awesome: AgoraPulse has video tutorials allowing me to easily understand how to do things when I can't already figure it out (which is very seldom).
Marianne Ho profile photo
No answers on this topic

Return on Investment

  • They've doubled our Facebook likes within a year. We're not sure how to monetize that, but with the reach we're getting, we are certain that our AgoraPulse efforts coupled with all our social media properties is a huge asset in growing our brand.
  • We have a very difficult brand to make sexy or appealing, as we are a B2B wholesaler---nothing sexy about that! On Facebook, through AgoraPulse, we have chosen to build trust with our audience, and not concerned about turning all of our efforts into leads. Non-profits are a huge part of our business and we reach out to them with our monthly contests.
Jackie Eldridge profile photo
  • Increased customer efficiency.
  • Better customer service.
Nick Poikonen profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Social.com

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Social.com Editions & Modules
Social.com
Additional Pricing Details

Social.com More Information