What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
307 Ratings
42 Ratings

Agorapulse

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
307 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Likelihood to Recommend

Agorapulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Sysomos MAP

Sysomos is not very helpful for brands that don't have a high number of mentions and aren't consumer facing. We're a B2B firm, so our traction on social is pretty minor. If you are in a bigger arena with a lot of major mentions and campaigns to analyze, this tool would be a lot more useful
Sara Robertson profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Sysomos MAP
Boolean keyword searches
Agorapulse
7.8
Sysomos MAP
Filtering out noise/spam
Agorapulse
7.2
Sysomos MAP
Sentiment analysis
Agorapulse
9.1
Sysomos MAP
Broad channel coverage
Agorapulse
8.5
Sysomos MAP

Publishing

Agorapulse
8.1
Sysomos MAP
Content planning and scheduling
Agorapulse
8.8
Sysomos MAP
Audience targeting
Agorapulse
6.7
Sysomos MAP
Content optimization
Agorapulse
9.1
Sysomos MAP
Workflow management
Agorapulse
7.9
Sysomos MAP

Engagement

Agorapulse
7.5
Sysomos MAP
Automated routing and prioritization
Agorapulse
6.4
Sysomos MAP
Customer interaction histories
Agorapulse
8.4
Sysomos MAP
Bulk actions
Agorapulse
7.9
Sysomos MAP

Marketing

Agorapulse
7.6
Sysomos MAP
Lead generation
Agorapulse
6.6
Sysomos MAP
Content marketing
Agorapulse
9.1
Sysomos MAP
Paid media management
Agorapulse
8.2
Sysomos MAP
Campaigns and promotions
Agorapulse
6.7
Sysomos MAP

Channel coverage/integration

Agorapulse
8.2
Sysomos MAP
Twitter
Agorapulse
9.0
Sysomos MAP
Facebook
Agorapulse
8.9
Sysomos MAP
LinkedIn
Agorapulse
7.4
Sysomos MAP
Instagram
Agorapulse
7.7
Sysomos MAP

Reporting/analytics

Agorapulse
7.3
Sysomos MAP
Campaign success analytics
Agorapulse
7.7
Sysomos MAP
Real-time tracking
Agorapulse
7.3
Sysomos MAP
Competitor analysis
Agorapulse
6.9
Sysomos MAP

Account management

Agorapulse
7.4
Sysomos MAP
Role-based user permissions & privileges
Agorapulse
8.3
Sysomos MAP
Mobile access
Agorapulse
6.6
Sysomos MAP

Pros

Agorapulse

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo

Sysomos MAP

  • Brand mentions
  • Most retweeted posts
  • Comparison of one Twitter account to another
Samantha Baier profile photo

Cons

Agorapulse

  • I would like to be able to post videos to Instagram via AgoraPulse and multiple images.
Alexandria Schultz profile photo

Sysomos MAP

  • Expanding to other platforms, namely Instagram
  • Being able to weed out media members/organizations to find social influencers
Samantha Baier profile photo

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
For one, its pretty much an all-in-one solution. We're also currently subscribing to Buffer, but since AgoraPulse has Facebook scheduling modules, we might make a total switch once tested enough. The Game apps are also comprehensive, we only want to have Instant Wins and Sweepstakes, and not a lot of options has both. The customer service is superb, that's pretty important. We don't want to go through a lot of hassle stuff to get to what we want to do. Bottom line is AgoraPulse is a tool, and a very useful and intuitive tool that makes life so much easier
Marianne Ho profile photo

Sysomos MAP

Sysomos MAP 8.9
Based on 10 answers
We felt that Sysomos was a great product overall.
No photo available

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo

Sysomos MAP

Sysomos MAP 9.0
Based on 5 answers
Easy to use with very little training required and quick response from rep when issues arise.
Samantha Baier profile photo

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 2 answers
No answer on this topic is available.

Sysomos MAP

Sysomos MAP 8.0
Based on 4 answers
100%. Never saw any down time.
No photo available

Performance

Agorapulse

Agorapulse 9.1
Based on 1 answer
No answer on this topic is available.

Sysomos MAP

Sysomos MAP 8.3
Based on 4 answers
Intense queries sometimes took a minute or so, but generally the performance was great.
No photo available

Support

Agorapulse

Agorapulse 9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo

Sysomos MAP

Sysomos MAP 7.2
Based on 5 answers
We had an account manager and he was great. Really though, we didn't use him for support that much. He was very responsive and thoughtful whenever we did need help
No photo available

Online Training

Agorapulse

Agorapulse 7.3
Based on 1 answer
No answer on this topic is available.

Sysomos MAP

Sysomos MAP 8.0
Based on 5 answers
We had a kick-off training with the whole team where they walked us through the functionality. This was a pretty effective and comprehensive training.
No photo available

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

Sysomos MAP

Sysomos MAP 8.0
Based on 5 answers
Some users might require some help getting keyword sets built if they are new to social listening.
Ryan Smith profile photo

Alternatives Considered

Agorapulse

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo

Sysomos MAP

Sysomos is a top tier and most sophisticated tool when compared to an entry level product like uberVU. It is not as friendly as Viralheat yet scrapes backwards in conversational/data history which Viralheat cannot.
Johnny Spicer profile photo

Return on Investment

Agorapulse

  • The company is able to see what works and what doesn't work on our social platforms. We're able to adjust and evaluate next steps due to the metrics Agorapulse provides.
Erica Mijon profile photo

Sysomos MAP

  • Single seat / license can be used for multiple clients.
  • It saves a bunch of time being able to quickly adjust and segment queries.
  • The compare tab is very useful to get basic numbers with different filters, queries, geographic areas all at once.
Ryan Smith profile photo

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Agorapulse
Edition
Medium
$991
Large
$1991
Enterprise
$4991
X-Large
$2991
1. per installation
Additional Pricing Details
Medium plan: 10 social profiles, 3 users Large plan: 25 social profiles, 6 users X-Large plan: 40 social profiles, 12 users Enterprise plan: 70 profiles, 10 users

Sysomos MAP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sysomos MAP Editions & Modules

Sysomos MAP
Additional Pricing Details

Add comparison