What users are saying about

AgoraPulse

Top Rated
265 Ratings

Sysomos MAP

41 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Sysomos MAP

41 Ratings
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Sysomos MAP

It is well suited to quick turn projects that require very little as far as specific data is concerned. If you're trying to dig into the mentions to garner insights, it can be difficult to view things and find the most relevant content. But if you're looking for broad overviews leveraging big data insights, it is excellent.
Kristen Squire profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Sysomos MAP
Boolean keyword searches
AgoraPulse
7.8
Sysomos MAP
Filtering out noise/spam
AgoraPulse
7.1
Sysomos MAP
Sentiment analysis
AgoraPulse
9.1
Sysomos MAP
Broad channel coverage
AgoraPulse
8.5
Sysomos MAP

Publishing

AgoraPulse
8.1
Sysomos MAP
Content planning and scheduling
AgoraPulse
8.8
Sysomos MAP
Audience targeting
AgoraPulse
6.7
Sysomos MAP
Content optimization
AgoraPulse
9.1
Sysomos MAP
Workflow management
AgoraPulse
7.9
Sysomos MAP

Engagement

AgoraPulse
7.5
Sysomos MAP
Automated routing and prioritization
AgoraPulse
6.4
Sysomos MAP
Customer interaction histories
AgoraPulse
8.4
Sysomos MAP
Bulk actions
AgoraPulse
7.9
Sysomos MAP

Marketing

AgoraPulse
7.6
Sysomos MAP
Lead generation
AgoraPulse
6.5
Sysomos MAP
Content marketing
AgoraPulse
9.1
Sysomos MAP
Paid media management
AgoraPulse
8.2
Sysomos MAP
Campaigns and promotions
AgoraPulse
6.7
Sysomos MAP

Channel coverage/integration

AgoraPulse
8.6
Sysomos MAP
Twitter
AgoraPulse
9.2
Sysomos MAP
Facebook
AgoraPulse
8.9
Sysomos MAP
Instagram
AgoraPulse
7.8
Sysomos MAP

Reporting/analytics

AgoraPulse
7.3
Sysomos MAP
Campaign success analytics
AgoraPulse
7.6
Sysomos MAP
Real-time tracking
AgoraPulse
7.4
Sysomos MAP
Competitor analysis
AgoraPulse
6.9
Sysomos MAP

Account management

AgoraPulse
7.4
Sysomos MAP
Role-based user permissions & privileges
AgoraPulse
8.3
Sysomos MAP
Mobile access
AgoraPulse
6.6
Sysomos MAP

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Influencer and communities identification is definitely a strong suit for the tool.
  • Quick analytics.
  • Historical data back a year.
Kristen Squire profile photo

Cons

  • Would be great to include Instagram in automatic scheduling
  • Analytics are not updated live and are slightly delayed
  • Doesn't include Instagram DM in responses
Bianca Bridges profile photo
  • It does not provide a visual for volume over time.
  • The visuals aren't excellent, and would require an export to create better looking graphics.
  • The interface isn't intuitive and sometimes requires clicking around to find things that seem like they should be under a different title.
Kristen Squire profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Sysomos MAP8.9
Based on 10 answers
So far, it's the only tool I know that has such a easy user friendly interface and allows me to track events and campaigns on real time
Stefania Accardo profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
Sysomos MAP9.0
Based on 5 answers
Like all software products, Sysomos has a learning curve. However, the UI is significantly better than some of the other tools we looked at. Even without training, a competent person could jump in and do the basics.
No photo available

Reliability and Availability

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Sysomos MAP8.0
Based on 4 answers
The system is typically pretty fast and easily accesible. Due to contract restrictions, our team sometimes has issues with overlap in usage (we only have one login to share amongst the team).
No photo available

Performance

No score
No answers yet
No answers on this topic
Sysomos MAP8.3
Based on 4 answers
Intense queries sometimes took a minute or so, but generally the performance was great.
No photo available

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
Sysomos MAP7.2
Based on 5 answers
We had an account manager and he was great. Really though, we didn't use him for support that much. He was very responsive and thoughtful whenever we did need help
No photo available

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
Sysomos MAP8.0
Based on 5 answers
We had a kick-off training with the whole team where they walked us through the functionality. This was a pretty effective and comprehensive training.
No photo available

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Sysomos MAP8.0
Based on 5 answers
Some users might require some help getting keyword sets built if they are new to social listening.
Ryan Smith profile photo

Alternatives Considered

The feature that pulled us to AgoraPulse was the platform's ability to pull in comments from social platforms, particularly comments on paid ads and posts. Our clients run a large number of ads, and being able to monitor interactions in real time and be assured that no customer was being missed or under-served was the #1 deciding point in our move to AgoraPulse.
Matthew Jackson profile photo
Sysomos MAP was chosen by my colleagues before I came to my agency.
Samantha Baier profile photo

Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • Increased employee efficiency. Analysts can spend more time reading and analyzing data, so to provide insightful solutions.
Stefania Accardo profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Sysomos MAP

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Sysomos MAP Editions & Modules
Sysomos MAP
Additional Pricing Details

Sysomos MAP More Information