What users are saying about

AgoraPulse

Top Rated
265 Ratings

VinTank

1 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

VinTank

1 Ratings
Score 10 out of 101

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Likelihood to Recommend

AgoraPulse

I can't think of a scenario where AgoraPulse (AP) is not well suited, except in a situation where you might have many clients utilizing a specific social platform not integrated into AP yet. AgoraPulse is great for individual users as well as larger teams, from a small number of clients to many social accounts (we have between 30-40).
Matthew Jackson profile photo

VinTank

VinTank is a tool for many facets of the wine and restaurant industry. Depending on the scale of your business, this tool can be managed and dispersed by an enterprise manager or solely owned by a social media/community manager. The ability to add multiple users and assign responses allows efficiency and proper knowledge to address specific issues brought by our social customers
Ashley Pengilly profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
VinTank
Boolean keyword searches
AgoraPulse
7.8
VinTank
Filtering out noise/spam
AgoraPulse
7.1
VinTank
Sentiment analysis
AgoraPulse
9.1
VinTank
Broad channel coverage
AgoraPulse
8.5
VinTank

Publishing

AgoraPulse
8.1
VinTank
Content planning and scheduling
AgoraPulse
8.8
VinTank
Audience targeting
AgoraPulse
6.7
VinTank
Content optimization
AgoraPulse
9.1
VinTank
Workflow management
AgoraPulse
7.9
VinTank

Engagement

AgoraPulse
7.5
VinTank
Automated routing and prioritization
AgoraPulse
6.4
VinTank
Customer interaction histories
AgoraPulse
8.4
VinTank
Bulk actions
AgoraPulse
7.9
VinTank

Marketing

AgoraPulse
7.6
VinTank
Lead generation
AgoraPulse
6.5
VinTank
Content marketing
AgoraPulse
9.1
VinTank
Paid media management
AgoraPulse
8.2
VinTank
Campaigns and promotions
AgoraPulse
6.7
VinTank

Channel coverage/integration

AgoraPulse
8.6
VinTank
Twitter
AgoraPulse
9.2
VinTank
Facebook
AgoraPulse
8.9
VinTank
Instagram
AgoraPulse
7.8
VinTank

Reporting/analytics

AgoraPulse
7.3
VinTank
Campaign success analytics
AgoraPulse
7.6
VinTank
Real-time tracking
AgoraPulse
7.4
VinTank
Competitor analysis
AgoraPulse
6.9
VinTank

Account management

AgoraPulse
7.4
VinTank
Role-based user permissions & privileges
AgoraPulse
8.3
VinTank
Mobile access
AgoraPulse
6.6
VinTank

Pros

  • My favorite feature is the ability to schedule a post to multiple platforms (i.e, Facebook, Twitter and LinkedIn) within one screen, but with the added bonus of being able to tweak each platform's post. That means custom URLs w/unique UTM codes, adjusted post length for different platforms, etc. A terrific feature.
  • The content queues are also wonderful. They allow me to find and distribute evergreen content at custom intervals without having to "reschedule" each time. Simply load up the content into a queue, set the days/times for each queue, and how many times you want that content to recycle and BOOM you're done.
  • Beyond that, they're always improving the platform. Each week some tweaks are made, which are announced in a blog post. The customer service is top notch, and they're humans -- meaning they're not just copying & pasting from a script, but they have personality and they listen. This goes a LONG way, and makes it easier to be patient with features that might not yet quite be there, or when there's an issue or unexpected change to an API that affects the platform.
Jason Glogau profile photo
  • Geolocation Targeting - Discovers potential customers near your business using geolocation technologies
  • Social Customer Relationship Management - Allows consumer segmenting and response to enhance the customer experience and satisfaction rates
  • Brand Listening - Monitors millions of social conversations using social data to find who is talking about your brand
  • Social Prospecting - Can discover potential customers based on context of their profiles, conversations and influence
  • Specialized Social Index - Relevant to your competition and industry
  • Analytics - Can gauge performance based on conversation, channel size, competition and social customer growth over time
Ashley Pengilly profile photo

Cons

  • I'd like to see support for Instagram Stories.
  • In addition to the calendar view, I'd like to be able to see scheduled Instagram posts in a 3x3 grid view. This would make planning much easier.
  • When creating a new post, it would be nice to have a way to edit photos after uploading. Even just a simple crop option would be amazing, especially for Instagram.
  • The calendar can be a little buggy at times if you try to drag and drop multiple posts into different spots too quickly. A simple page refresh always solves the issue, so it's not a big deal.
  • I'd like to be able to track the performance of LinkedIn posts.
Kris White profile photo
  • Complete Social Channel Management - A platform integration (such as Hootsuite) for planning, scheduling, posting and team management on a larger scale. Would mean one less social management platform for myself.
Ashley Pengilly profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
VinTank10.0
Based on 1 answer
Given the value of the tools presented, VinTank is a no-brainer. Being able to monitor social mentions of brands, segment customers on various interaction levels, enhance consumer response and experience, all while discovering new and influential customers make VinTank a must have software product for wineries and restaurants. Context of our social mentions have become extremely powerful and VinTank has delivered the tools to use this data to its full potential to deliver true ROI
Ashley Pengilly profile photo

Usability

AgoraPulse9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I think AgoraPulse combines the best aspects of Sprout Social and Hootsuite into one program. Hootsuite is fantastic for listening, but lacks in the publishing and metrics departments. Hootsuite also does not have any form of Instagram analytics. Sprout Social has great tools for metrics but I feel like their listening tools are lacking. I feel that AgoraPulse has all of these tools and is the perfect platform for listening, publishing and metrics.
Brendon Phillips profile photo
No answers on this topic

Return on Investment

  • A positive impact is to have found a solution for managing a social media presence.
  • This product was just recently chosen; thus, the ROI is TBD.
  • A negative impact is the effect on the budget for my small business! I feel, however, I found good value with AgoraPulse.
Richard Burgner profile photo
  • Enhances Customer Service - Can discover conversations taking place and cater to the needs of our consumers in a more timely manner. Can also segment consumers based on interactions, purchasing behavior (with Vin65 integration) and influence.
  • Discovers and Creates New Customers - I am able to discover potential customers with geolocation targeting and social prospecting. This helps drive traffic to our businesses while growing social awareness of our products.
  • Efficient Customer Service Response - Continuous social monitoring allows me to stay on top of brand conversations and ensure timely responses to customer needs and dialog.
Ashley Pengilly profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

VinTank

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
VinTank Editions & Modules
VinTank
Additional Pricing Details

VinTank More Information