What users are saying about

AgoraPulse

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Top Rated
279 Ratings
13 Ratings

AgoraPulse

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Top Rated
279 Ratings
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Score 8.5 out of 101
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Yotpo

Yotpo is a great tool for any organization that has a dedicated full-time resource for the process and elevation of customer reviews. There is workable automation within the tool but apart from the proactive pursuit of reviews, it offers little. Responses to Q and A are 100% manual. Responses to 1 - 3-star reviews are 100% manual in their moderation. There are additional teams whose services can be purchased at an additional cost to help alleviate some of the resource bandwidth consideration, however, Yotpo really only provides depth and help when serviced by a dedicated individual.
Zach Shelley profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Yotpo
Boolean keyword searches
AgoraPulse
7.8
Yotpo
Filtering out noise/spam
AgoraPulse
7.2
Yotpo
Sentiment analysis
AgoraPulse
9.1
Yotpo
Broad channel coverage
AgoraPulse
8.5
Yotpo

Publishing

AgoraPulse
8.1
Yotpo
Content planning and scheduling
AgoraPulse
8.8
Yotpo
Audience targeting
AgoraPulse
6.7
Yotpo
Content optimization
AgoraPulse
9.1
Yotpo
Workflow management
AgoraPulse
7.9
Yotpo

Engagement

AgoraPulse
7.6
Yotpo
Automated routing and prioritization
AgoraPulse
6.4
Yotpo
Customer interaction histories
AgoraPulse
8.4
Yotpo
Bulk actions
AgoraPulse
7.9
Yotpo

Marketing

AgoraPulse
7.6
Yotpo
Lead generation
AgoraPulse
6.6
Yotpo
Content marketing
AgoraPulse
9.1
Yotpo
Paid media management
AgoraPulse
8.2
Yotpo
Campaigns and promotions
AgoraPulse
6.7
Yotpo

Channel coverage/integration

AgoraPulse
8.6
Yotpo
Twitter
AgoraPulse
9.1
Yotpo
Facebook
AgoraPulse
8.9
Yotpo
Instagram
AgoraPulse
7.8
Yotpo

Reporting/analytics

AgoraPulse
7.3
Yotpo
Campaign success analytics
AgoraPulse
7.7
Yotpo
Real-time tracking
AgoraPulse
7.3
Yotpo
Competitor analysis
AgoraPulse
6.9
Yotpo

Account management

AgoraPulse
7.4
Yotpo
Role-based user permissions & privileges
AgoraPulse
8.3
Yotpo
Mobile access
AgoraPulse
6.6
Yotpo

Pros

  • Scheduling - easy to use and makes life easier
  • Responding to customers
  • Tracking analytics
Bianca Bridges profile photo
  • Send review emails
  • Display reviews cleanly on my website
Aaron Shaffier profile photo

Cons

  • I'd like to see support for Instagram Stories.
  • In addition to the calendar view, I'd like to be able to see scheduled Instagram posts in a 3x3 grid view. This would make planning much easier.
  • When creating a new post, it would be nice to have a way to edit photos after uploading. Even just a simple crop option would be amazing, especially for Instagram.
  • The calendar can be a little buggy at times if you try to drag and drop multiple posts into different spots too quickly. A simple page refresh always solves the issue, so it's not a big deal.
  • I'd like to be able to track the performance of LinkedIn posts.
Kris White profile photo
  • Limited Amount of Automation
  • Exceptionally Manual Response Process
  • Tool UI could be easier to use
Zach Shelley profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
AgoraPulse does what it's needed to do, is cheaper than the competition, is easier to use and manage, has better reporting and has a roadmap of improvements which will add to its value.
Mike Gillan profile photo
Yotpo5.0
Based on 1 answer
Our organization is very lean and agile and does not have the resources to staff either a Marketing or Customer Service Team member on reviews full time. We know and understand the value of such an individual but are unable to staff a position at this point. This reduces the value of the tool in our eyes.
Zach Shelley profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
Yotpo is a good tool at a great price. Their service has been helpful rather than delightful and it serves our purpose for the time being. Review syndication, additional automation and better-developed reporting and statistical output would be large growth areas for them. Many of their competitors provide similar solutions, but with a significantly higher price tag.
Zach Shelley profile photo

Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • Speed to Resolution Product Feedback (When appropriately staffed)
  • Increased Service scores (Google Reviews, NiceReply, Yotpo)
  • Additional Program Costs for Dedicated Staffing Resources
Zach Shelley profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Yotpo

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Yotpo Editions & Modules
Yotpo
Edition
Pricing starts from
$491
1. per month
Additional Pricing Details

Yotpo More Information