Likelihood to Recommend It is great for organizations that want to ensure that the work they focus on is the work that will have the most impact on value and drive them toward their strategic objectives. I consider it to be a real Product Management tool. If all you are looking for is a tool to hold your product backlog or collect customer feedback, then Aha! is probably going to be overkill for your needs
Read full review ShotGrid seems to be well suited for a video team for reviews and project tracking. It may not be well suited for Project managers who need to see the bigger picture of the project.
Read full review Pros Aha! is an all around product management suite. It is great for breaking product plans into initiatives, features, and user stories. This helps the organization understand the product plan and what is driving individual work items. Unlike Jira and project management tools, it helps you prioritize by major themes, features, and releases. Once you start to use it, you can't go back to a project management tool because the views for organizing and prioritizing features just isn't there. Aha! also excels at idea management. You can create a portal for users to submit ideas and manage them through a workflow. Users can submit ideas through a variety of channels, including email, ZenDesk, and SalesForce. You can even attach account values to an idea submitted through SalesForce, though the UI in SalesForce is a little kludgy. This is a great feature for those that have the capacity to manage feedback this way, but be aware that it takes time to manage. Aha! works pretty well with Jira so that project managers can have their backlog that is understandable to the business and engineering can break down those work items however they want. Aha! also has a lot of useful integrations: Slack, ZenDesk, Zapier, etc. It also integrates with every major software project management tool on the market: Jira, Pivotal, Rally, Redmine, and TFS. Read full review Uploads videos efficiently allows annotation within the video setting custom filters creating Gantt chart with inputs from each editor and animator adding versions to shot/asset adding assets to a shot Read full review Cons The roadmap feature presentation web page could use some better visuals. It's a little bland and grey. The mobile app only shows you what you are assigned. I am not able to manage through the mobile app--I need to use the web page. Read full review Ordering comments made by different people by timecode/frame number, instead by the time and date the comment was made Being able to move an uploaded video from shots to assets and vice versa. Right now we have to re-upload but lose any comments made already if they were in the wrong place Custom filters are great but they could get a little confusing with all the options. Might help with guidelines or a place we could ask what we want and someone could answer with the best way to achieve those specific filters we want Read full review Likelihood to Renew For education, we can't see ourselves using anything else that comes at a cost
Read full review Usability If you have the time and resources there really isn't anything you can't get Aha! to do for you in regards to managing workflow and releases. The Prioritization features are top of its class, the dashboards are getting better and better every day and the team all seem to really enjoy using it to manage their workloads.
Read full review It's UI/UX is very robust. There's a lot of functionality but it's not very intuitive or intuitive. I spend time with new hires and contractors to overview ShotGrid for a day and revisit after a week or two. Questions always arise down the line
Read full review Support Rating When we signed up for Aha!, we were assigned an Aha! team members to help us with training/questions. The meeting was set weekly, and it exponentially helped with our familiarity with Aha! Support is beneficial and has a lot of experience working with product teams.
Read full review Alternatives Considered In terms of outright features, a lot of roadmapping tools have the same feature set. We chose Aha! based on look-and-feel, the easy learning curve, and the reviews it has. Between collaboration, milestone tracking, comment threads, and content importing and exporting, we had every feature in Aha! that we were looking for.
Read full review Wipster had limitations on video uploads, which was a major drawback. One thing we liked with
Wipster was how we can see comments made in order on the timeline while watching the video.
Read full review Return on Investment It has helped us improve our product lifecycle communication. We have less wasted time spent figuring out where the project is and what it's waiting on. This has helped departments further down the project better use their time so they're already aligned with what's happening rather than waiting for a handoff. Aha! has helped include our customers more in our product planning and especially in our bug fixes and new feature roadmaps. Aha! has improved our strategy meetings or roundup discussions by storing everything in one place. They're shorter and more focused. Read full review We spend less time going back and forth with different stakeholders on shots and assets We don't have to pay services that only provided trial versions There is unlimited video uploading which was not the case with wiz Read full review ScreenShots Aha! Roadmaps Screenshots