What users are saying about

Aha!

26 Ratings

JIRA

Top Rated
1145 Ratings

Aha!

26 Ratings
Score 8.1 out of 101

JIRA

Top Rated
1145 Ratings
Score 8 out of 101

Add comparison

Likelihood to Recommend

Aha!

  • Aha! is the all around product management tool. You need something once you build out a product management role and grow beyond a small scrum team with one or two products. JIRA, Pivotal, and project management tools don't cut it for aligning [engineering] with product initiatives once the backlog starts to scale.
  • On the other hand, there are several unfinished features that my peers all admit to having to work around: Capacity Planning, Salesforce Integration, Roadmap Display Flexibility, User Feedback, etc. This year has been all about reporting in terms of feature releases. As Aha! grows, they will fill in these other areas, so stay tuned.
Ross Reynolds profile photo

JIRA

Not sure if a smaller organization would really use all the bells and whistles that JIRA offers. Trello could be a good alternative to get started with, but my guess is that as you grow you'll benefit from an industry standard like JIRA - good thing they make it easy to import your issues from other systems
Tracy Walton profile photo

Pros

  • Aha! is an all around product management suite. It is great for breaking product plans into initiatives, features, and user stories. This helps the organization understand the product plan and what is driving individual work items. Unlike Jira and project management tools, it helps you prioritize by major themes, features, and releases. Once you start to use it, you can't go back to a project management tool because the views for organizing and prioritizing features just isn't there.
  • Aha! also excels at idea management. You can create a portal for users to submit ideas and manage them through a workflow. Users can submit ideas through a variety of channels, including email, ZenDesk, and SalesForce. You can even attach account values to an idea submitted through SalesForce, though the UI in SalesForce is a little kludgy. This is a great feature for those that have the capacity to manage feedback this way, but be aware that it takes time to manage.
  • Aha! works pretty well with Jira so that project managers can have their backlog that is understandable to the business and engineering can break down those work items however they want.
  • Aha! also has a lot of useful integrations: Slack, ZenDesk, Zapier, etc. It also integrates with every major software project management tool on the market: Jira, Pivotal, Rally, Redmine, and TFS.
Ross Reynolds profile photo
  • JIRA is extremely customizable, especially when compared to Atlassian's other flagship product, Confluence. We were able to tailor a JIRA process flow for every development and support flow that we had, even before JIRA.
  • JIRA reports well. While we did find some holes in what we were able to report on, 90% of what we needed was there and readily accessible once a user was familiar with the reporting structure.
  • JIRA interacts fairly well with other products. We were able to integrate it into Confluence (as it should be), but we were also able to build plug-ins into Outlook, Excel, and our phone system for more advanced functionality.
Adam James profile photo

Cons

  • Policing the idea bank to make sure ideas are specific and representative of a single idea is a manual task.
  • There are a lot of times when I save and close an item and it just disappears from my current view. This is usually due to user error, it just seems too easy to make those errors all too often. I wish I was warned if I'm about to save (or close) a record that is going to disappear from my current view.
  • I wish there was easy to find, approachable training material to teach me how to use parts of the system that I don't even look at today (such as Personnas)
Jarod Bonino profile photo
  • Two layers of depth. Currently there are only issues, and sub issues. This causes problems when importing project schedules. We have found a creative solution, but the functionality of having multiple layers of issues is missed.
  • Programmed in Java. One of JIRA's strengths is also its greatest weakness in my mind. The fact that it is written in Java means it is tricky to deploy in cloud based solutions. Java requires multiple threads and a large chunk of memory, making it expensive to deploy in the cloud. Personally I would love to see a compiled version of Atlassian projects that have been optimized for different architectures. This will greatly improve performance and decrease the impact on CPU and memory resources.
  • More effective scheduled backup system. Atlassian recommends creating your own backup solution for Jira and other projects. While this does encourage people to tailor their solution to their needs, it does burn smaller companies and Admins that are less familiar with the system.
Andrew Meyer profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
JIRA5.2
Based on 33 answers
JIRA is quickly becoming an integral part of our workflow. It will take some time to train non IT personnel how to work in a ticket-based system, but it will be worth it in the long run. As our company expands, so does our need for structure and organization. On top of this, the Atlassian team is incredibly helpful and very friendly in person. I have been able to get questions answered face to face and they even followed up to make sure the solution they recommended worked.
Andrew Meyer profile photo

Usability

Aha!6.0
Based on 1 answer
The functionality is there, but it's intimidating to learn.
No photo available
JIRA7.7
Based on 6 answers
I would give it a 10 but it doesn't read my mind yet
Tracy Walton profile photo

Support

Aha!10.0
Based on 1 answer
Support always answered in 24 hours for any inquiry-- a reasonable timeframe for most of our requests. The PM team participated actively in supporting their features, keeping them close to the product.
Ross Reynolds profile photo
JIRA8.9
Based on 2 answers
I used to get immediate support from the Jira helpdesk; also most of my issues are already explained in the user manual which is really helpful.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Implementation

No score
No answers yet
No answers on this topic
JIRA9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic profile photo

Alternatives Considered

Aha! is a better fit for the specific type of strategic planning that I do. The other tools are more intended for other grains of planning and/or execution.
Jarod Bonino profile photo
JIRA blows Sharepoint out of the water. I've been a heavy user of both and the JIRA implementation we have now has reduced so many headaches within our organization. At one time, we had physical cards to track Sharepoint issues and were forced to stand around a board for 15 minutes, twice a week, fighting for urgency. JIRA has made it easier to enter tickets, prioritize them, watch them through the entire process and sign off upon completion
Skyler Morris profile photo

Return on Investment

  • Very helpful separating the concerns of our product and engineering teams. Both feel notably more productive working in their "own" tools (aka aha and jira)
No photo available
  • The software development process is more efficient and effective because of JIRA.
  • Requests from stakeholders are better defined.
  • Expectations for work are more clearly understood and confusion around when something will be delivered has been eliminated.
Skyler Morris profile photo

Pricing Details

Aha!

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

JIRA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details