What users are saying about
32 Ratings

Workfront

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450 Ratings
32 Ratings
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Score 8.3 out of 101

Workfront

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450 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

Add comparison

Likelihood to Recommend

Aha!

Aha! is best suited for a small to medium sized tech company that is looking for an easy way to keep track of feature requests in a simple way that allows us to communicate ideas to each other easily. Having also worked at Athenahealth, a large tech company that had several many more teams, JIRA was ultimately a better tool to combine a request management system with a sprint planning system for teams that work in Agile. Otherwise, Aha! is perfect for where we are as a company and for what we are trying to achieve. One of its best strengths is that it is so easy to use
Susmita Paul profile photo

Workfront

It is well suited for all types of project management. It is able to absorb and extract data in many forms.
Jen Franz profile photo

Feature Rating Comparison

Project Management

Aha!
Workfront
7.8
Task Management
Aha!
Workfront
8.8
Resource Management
Aha!
Workfront
6.6
Gantt Charts
Aha!
Workfront
7.2
Scheduling
Aha!
Workfront
7.5
Workflow Automation
Aha!
Workfront
7.6
Team Collaboration
Aha!
Workfront
8.8
Support for Agile Methodology
Aha!
Workfront
7.4
Support for Waterfall Methodology
Aha!
Workfront
7.9
Document Management
Aha!
Workfront
7.6
Email integration
Aha!
Workfront
7.7
Mobile Access
Aha!
Workfront
7.4
Timesheet Tracking
Aha!
Workfront
8.4
Change request and Case Management
Aha!
Workfront
7.9
Budget and Expense Management
Aha!
Workfront
7.9

Professional Services Automation

Aha!
Workfront
6.3
Quotes/estimates
Aha!
Workfront
6.1
Invoicing
Aha!
Workfront
5.8
Project & financial reporting
Aha!
Workfront
7.7
Integration with accounting software
Aha!
Workfront
5.9

Pros

  • Excellent organization, because it allows us to filter by status and category
  • Easy enough to keep track of my own submitted ideas and items I've voted on
  • Beautiful comment threads to see everyone's thoughts
  • Great notification system to see what's changed and how, so I don't have to live and breathe Aha!
Susmita Paul profile photo
  • We love the agile capabilities in Workfront. The tool does a great job of combining agile and traditional task management into a single tool.
  • Workfront Request Queues provide an easy way to manage and route requests ensuring that the right people see and act on requests.
  • Workfront reporting allows to automate project status reporting without having to write a separate status report. We enter project updates directly into Workfront and then use scheduled reports to deliver information to stakeholders.
John Rozeboom, CSM, PMP profile photo

Cons

  • I wish the notifications could be streamlined, so that the text of the email was just simpler and easier on the eyes, and that I could respond to comments by replying to the email instead of opening up Aha! again.
  • A little more color wouldn't hurt. The UX is smooth, but the design is rather bland. It still gets the job done though.
Susmita Paul profile photo
  • In terms of what Workfront could do differently or improve, the poser of the search features is in their ability to gather any type of data within the application. Results can occasionally be dense and could use the ability of applying a second level of filtering. Adding in constraints of variables such as date or job could be very helpful in reducing results and saving time.
  • Constantly adding to the available APIs is helpful but perhaps focus groups to figure out some of the emerging application and technologies for which APIs should be added would perhaps be useful. Of course, this could already be taking place without my knowledge...
  • Certain features such as projects specific data might benefit from the ability to take them offline in small quantities .
Jim Sales profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Workfront7.9
Based on 59 answers
AtTask has become pivotal to our day-to-day operations and is a key system that we use to manage the company.
Matthew Estes profile photo

Usability

Aha!6.0
Based on 1 answer
The functionality is there, but it's intimidating to learn.
No photo available
Workfront8.0
Based on 17 answers
Easy to use for the requestors and workers.
Bill Gattinger profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Workfront9.1
Based on 8 answers
Reliable uptime with posted maintenance windows. Frequent updates to hosted environment with minimal disruption.
Andy Willums profile photo

Support

Aha!10.0
Based on 1 answer
Support always answered in 24 hours for any inquiry-- a reasonable timeframe for most of our requests. The PM team participated actively in supporting their features, keeping them close to the product.
Ross Reynolds profile photo
Workfront7.7
Based on 11 answers
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Mike Tompkins profile photo

Online Training

No score
No answers yet
No answers on this topic
Workfront8.9
Based on 4 answers
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Maryland Tracy profile photo

Implementation

No score
No answers yet
No answers on this topic
Workfront8.4
Based on 10 answers
I would recommend all user's using Workfront to go through the training material provided. Have all user's practice in the Sandbox environment and have your workflow documented for the consultant before he arrives on site.
Maryland Tracy profile photo

Alternatives Considered

I was not a decisionmaker for this product.
Eric Dunne profile photo
The limitations of Advantage revolve around project management. While its financial package is strong and agency focused it is unable to mange complex projects in any fashion. The selection process for Workfront was not in my hands but the impact of the selection is my bread and butter and I can see the synergies quite clearly.
Jim Sales profile photo

Scalability

No score
No answers yet
No answers on this topic
Workfront9.1
Based on 2 answers
We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!
Maryland Tracy profile photo

Return on Investment

  • I was not responsible for choosing Aha! as a software solution for our organization nor do I have any input into the cost. I do know it has helped up to stay more organized and increase communication channels.
Leah Sevey profile photo
  • We have seen an increase in productivity as we are able to show our developers where they impact the overall project.
  • We are able to justify when we're unable to provide resources for a specific piece of work on short notice.
  • If we used the project scorecard, we could show a great impact on how we are working towards the strategic initiatives of the organization.
Teale McCleaf, CSM profile photo

Pricing Details

Aha!

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Workfront

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details