airfocus vs. Userlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
airfocus
Score 8.5 out of 10
N/A
airfocus offers a modular product management platform. It provides a solution for product teams to manage and communicate their strategy, prioritize their work, build roadmaps, and connect feedback to solve the right problems. airfocus allows users to customize the platform to fit the various ways that teams work. airfocus offers a 14-day trial.
$15
user/month
Userlane
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Userlane is a software adoption platform designed for organizations in regulated sectors, including healthcare, financial services, manufacturing, and life sciences. The platform integrates usage analytics with in-app support to manage software engagement and friction. Application Intelligence The Application Intelligence module provides visibility into an organization's software environment. It utilizes App Discovery to identify active applications,…N/A
Pricing
airfocusUserlane
Editions & Modules
Essential
$15
user/month
Advanced
$39
user/month
Pro
$89
user/month
Enterprise
custom
No answers on this topic
Offerings
Pricing Offerings
airfocusUserlane
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalRequired
Additional DetailsEssential: $15/user/mo (5 contributors & unlimited viewers) Advanced: $39/user/mo (unlimited contributors & unlimited viewers) Pro: $89/user/mo (unlimited contributors & unlimited viewers) Enterprise: Custom Free 14-day trial | No credit card required | 2 months free on annual plansThe pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
More Pricing Information
Community Pulse
airfocusUserlane
Best Alternatives
airfocusUserlane
Small Businesses
Craft.io
Craft.io
Score 10.0 out of 10
ChurnZero
ChurnZero
Score 8.0 out of 10
Medium-sized Companies
ProductPlan
ProductPlan
Score 9.5 out of 10
ChurnZero
ChurnZero
Score 8.0 out of 10
Enterprises
Roadmunk
Roadmunk
Score 5.9 out of 10
Nexthink
Nexthink
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
airfocusUserlane
Likelihood to Recommend
9.0
(3 ratings)
9.1
(4 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
airfocusUserlane
Likelihood to Recommend
Lucid Software
airfocus is a scalable platform, very useful for any organization, especially for our IT department since it facilitates decision making, helps to establish different priorities, and helps to execute your sprints easily in a simple and visual way.
Read full review
Userlane
Well suited:
  • Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
  • Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
  • Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain
Not so well suited:
  • Desktop apps -- > Doesn't really work for desktop
  • Mobile apps --> Limited support, only works for web-based mobile apps
  • Small user base (less than 50 users) --> Not required when there are only a few users
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Pros
Lucid Software
  • Product prioritization was made simple by compiling stakeholder input on projects to determine the proper order to execute differing projects. Priority poker-like features are a huge timesaver.
  • Creating roadmaps could not be easier in airfocus. Creating new projects is intuitive and you can customize settings that allow you to automatically add projects to the overall roadmap. There are a number of choices for the roadmap templates also which is nice depending on individual product managers' needs and expertise.
  • Perhaps the most useful feature(s) of airfocus are the collaboration tools. The ability to build out product roadmaps with the entire team's input saves countless hours of in-person prioritization meetings and has made refinement meetings with engineering team go much more smoothly.
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Userlane
  • Unbiased people and company.
  • Professional team.
  • Solution oriented team.
Read full review
Cons
Lucid Software
  • Can be expensive to give everyone access
  • Integrations could be more precise and powerful
Read full review
Userlane
  • Need to Improve User level analytics
  • Need to Improve UX/UI
  • Need to improve reporting
  • More option to export the analytics report ,Currently you can export in PDF.
Read full review
Usability
Lucid Software
No answers on this topic
Userlane
  • Easy to use content editor, no specific knowledge needed
  • Super fast to create interactive guides, went live within days
  • Clean and actionable analytics, not too bloated
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Support Rating
Lucid Software
They answered every single question we had in a timely fashion and furthermore, they went out of their way to make sure we had all the time we needed to fully evaluate the product. I think the fact that they truly valued customer feedback to improve the product made them feel more like a partner then just an off-the-shelf solution
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Userlane
No answers on this topic
Alternatives Considered
Lucid Software
It's easy to use, it's customizable. It is ideal for managing multiple product lists, it is transparent and helps keep any work team centralized. It has an intuitive interface, special to track the time to our established goals.
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Userlane
I haven't used any other to much extent.
Read full review
Return on Investment
Lucid Software
  • We know exactly what the impact/effort is of our projects, so we don't waste time on projects or features that won't drive meaningful revenue or increased brand affinity.
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Userlane
  • Higher conversion rate.
  • Less support needed.
  • Proactive communication solves the most user questions.
Read full review
ScreenShots

airfocus Screenshots

Screenshot of analytics showing what to prioritize.Screenshot of release views that turn strategy into action.Screenshot of some of the available integrations.Screenshot of Connect the tools you love with airfocus

Userlane Screenshots

Screenshot of App DiscoveryScreenshot of HEART OverviewScreenshot of Portfolio OverviewScreenshot of Userlane Assistant