What users are saying about

Airtable

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227 Ratings
4 Ratings

Airtable

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227 Ratings
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Score 9.1 out of 101
4 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Airtable

As mentioned previously, I currently developing an Airtable base to track student data and other teaching resource inventory. The children create year group databases. All of which work very well. I haven't encountered any issues or unsuitability thus far.
Shirley Hickey profile photo

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Feature Rating Comparison

Project Management

Airtable
8.0
Apptivo
Task Management
Airtable
8.2
Apptivo
Resource Management
Airtable
9.0
Apptivo
Gantt Charts
Airtable
7.4
Apptivo
Scheduling
Airtable
8.2
Apptivo
Workflow Automation
Airtable
7.7
Apptivo
Team Collaboration
Airtable
8.8
Apptivo
Support for Agile Methodology
Airtable
7.9
Apptivo
Support for Waterfall Methodology
Airtable
7.7
Apptivo
Document Management
Airtable
7.6
Apptivo
Email integration
Airtable
7.2
Apptivo
Mobile Access
Airtable
7.7
Apptivo
Timesheet Tracking
Airtable
8.0
Apptivo
Change request and Case Management
Airtable
8.0
Apptivo
Budget and Expense Management
Airtable
8.2
Apptivo

Sales Force Automation

Airtable
Apptivo
4.7
Customer data management / contact management
Airtable
Apptivo
8.7
Workflow management
Airtable
Apptivo
6.8
Territory management
Airtable
Apptivo
4.5
Opportunity management
Airtable
Apptivo
4.5
Integration with email client (e.g., Outlook or Gmail)
Airtable
Apptivo
6.0
Quote & order management
Airtable
Apptivo
1.0
Interaction tracking
Airtable
Apptivo
1.8
Channel / partner relationship management
Airtable
Apptivo
4.5

Customer Service & Support

Airtable
Apptivo
5.7
Case management
Airtable
Apptivo
7.7
Help desk management
Airtable
Apptivo
3.6

Marketing Automation

Airtable
Apptivo
4.5
Lead management
Airtable
Apptivo
4.5
Email marketing
Airtable
Apptivo
4.5

CRM Project Management

Airtable
Apptivo
7.3
Task management
Airtable
Apptivo
8.7
Billing and invoicing management
Airtable
Apptivo
4.5
Reporting
Airtable
Apptivo
8.7

Customization

Airtable
Apptivo
6.4
Custom fields
Airtable
Apptivo
6.4
Custom objects
Airtable
Apptivo
6.4

Security

Airtable
Apptivo
9.8
Single sign-on capability
Airtable
Apptivo
9.9
Role-based user permissions
Airtable
Apptivo
9.7

Platform

Airtable
Apptivo
9.7
Mobile access
Airtable
Apptivo
9.7

Pros

  • very intuitive and simple to use
  • bug-free
  • we are able to formulate it for our needs instead of fitting into someone else's idea of what we need
  • usable across multiple platforms and devices--desktops, laptops, iphones.
  • editing in real time, and several viewers viewing screens from remote locations
Juliet Sternberg profile photo
  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available

Cons

  • It would be great to have multi-tiered selection options. So if I check a box-like, "Does this need social support?" I could then pick from a multi-select drop-down based on the choice.
  • It would be good if we could have a kanban view built off a selection from a multi-select since some projects might be part of multiple strategic initiatives.
  • It would be cool if forms could have some basic if/then functionality. As it is, we need to create different forms for different media requests that share 75% of the same data.
Andy Havens profile photo
  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
No score
No answers yet
No answers on this topic

Usability

Airtable9.0
Based on 5 answers
Just so easy to learn/use. Very intuitive in its application logic.
Sherry Raeder profile photo
Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
No score
No answers yet
No answers on this topic

Implementation

No score
No answers yet
No answers on this topic
Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available

Alternatives Considered

We do use Social Studio and Sharepoint for other tasks, but for project planning across a wide variety of deliverables, there wasn't enough flexibility all the time. Asana was harder to use and get into and didn't provide an easy way to adjust views/sorts.
Andy Havens profile photo
Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available

Return on Investment

  • It's too soon to have conclusive evidence of ROI, but I suspect our improved ability to manage our partner and donor relationships will improve, thus leading to positive ROI in the future.
Dana Luco profile photo
  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Airtable Editions & Modules
Airtable
Additional Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details