What users are saying about
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Top Rated
285 Ratings
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122 Ratings

Airtable

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Top Rated
285 Ratings
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Score 8.8 out of 101

Fuze

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122 Ratings
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Score 7.7 out of 101

Likelihood to Recommend

Airtable

Airtable is a genius solution for the restrictions of spreadsheets when the data needs to be accessed across several layers and presented in a 2D report. Airtable does this naturally without the need to export and modify the data into a database. It is a solution for any team that can benefit from multi-dimensional access to various data.
Adam Farrell profile photo

Fuze

Fuze is very good around collaboration, meetings are simple to set up once initial familiarity is done. The telephony is consistently of a high quality and very reliable which keeps the users happy. The chat functionality is improving and becoming more useful and being picked up as a tool by a growing number of users. Fuze lacks the flexibility of being able to compete with WebEx regarding remote control of a computer for someone who does not have Fuze installed. This is required by customer support personnel dealing with customers who need to have an issue resolved but cannot install software without change control.
No photo available

Feature Rating Comparison

Project Management

Airtable
8.0
Fuze
Task Management
Airtable
8.4
Fuze
Resource Management
Airtable
8.6
Fuze
Gantt Charts
Airtable
7.1
Fuze
Scheduling
Airtable
8.0
Fuze
Workflow Automation
Airtable
7.3
Fuze
Team Collaboration
Airtable
9.1
Fuze
Support for Agile Methodology
Airtable
7.2
Fuze
Support for Waterfall Methodology
Airtable
7.2
Fuze
Document Management
Airtable
8.0
Fuze
Email integration
Airtable
7.6
Fuze
Mobile Access
Airtable
8.2
Fuze
Timesheet Tracking
Airtable
8.6
Fuze
Change request and Case Management
Airtable
8.2
Fuze
Budget and Expense Management
Airtable
8.7
Fuze

Cloud PBX

Airtable
Fuze
7.0
Hosted PBX
Airtable
Fuze
7.8
Multi-level Interactive Voice Response (IVR)
Airtable
Fuze
7.1
User templates
Airtable
Fuze
6.3
Call reports
Airtable
Fuze
6.7
Directory of employee names
Airtable
Fuze
7.3

Call Management

Airtable
Fuze
7.3
Answering rules
Airtable
Fuze
7.5
Call recording
Airtable
Fuze
7.1
Call park
Airtable
Fuze
7.3
Message alerts
Airtable
Fuze
7.4

VoIP system collaboration

Airtable
Fuze
7.6
Video conferencing
Airtable
Fuze
7.2
Audio conferencing
Airtable
Fuze
8.0

Mobile apps

Airtable
Fuze
7.9
Mobile app for iOS
Airtable
Fuze
7.8
Mobile app for Android
Airtable
Fuze
7.9

Pros

Airtable

  • All the hard work of trying to build a solution in Excel is done for you. You can create links to simple mobile-friendly forms and datasheets and it builds input forms automatically that can then be easily customized.
  • The relationships across tables are robust and deal with changes to fields and tables without the need for intervention or maintenance (like a proper database).
  • Initial set up and use require a minimal set of IT skills. Coming with an array of pre-built templates and the ability to import your existing spreadsheet and customize and fine tune it from there into a database
  • They don't contact me every day trying to sell their product (probably because they don't have to).
Chris Chinn profile photo

Fuze

  • Scheduling and inviting attendees to a meeting is simple and straightforward.
  • Fuze allows attendees to call into the meeting via phone or to access audio and video through the Fuze app or a web browser.
  • Sharing screens is simple and changing presenters throughout the meeting is easy to do. This is great for training purposes and allowing everyone to participate and ask questions if they are seeing something different on their screen.
No photo available

Cons

Airtable

  • I can see where being able to connect several bases together within one workspace would be beneficial. Currently, we've created a lot of tables within one CRM base, and in doing so has made it a bit overwhelming (visually) for some of our users. Limits flexibility a bit.
  • The app for the iPhone is solid. The Android app needs some work/an update.
  • The formula functionality between cells is a bit limited (not the depth of say, MSExcel) and not intuitive for all of our user base.
  • The ability to create charts through the "Blocks" options is a great idea, but very limited in it's initial debut. Looking for more features (pie charts, series labels, dual axes, etc.) to be able to create more dynamic charts in the future.
  • I've gotten a browser warning or two about Airtable being "resource heavy." Time will tell if that becomes an issue.
Sherry Raeder profile photo

Fuze

  • Network stability for instant messaging and video. While voice has performed at the high level we would expect, any minor disruption in the connection will disrupt IM and video. I would like to see greater tolerance for common network speed bumps.
  • Expanded functionality for the preferred device and Fuze Desktop connection. For example, I would like to be able to transfer a call from my Fuze desktop to the preferred device and listen to voicemails on the preferred device via the Fuze desktop.
  • List management within Fuze desktop. We have recent calls and favorites today, but I would like the user to be able to create separate lists for quick and easy access, similar to the legacy Thinking Communicator.
Anthony Darden profile photo

Likelihood to Renew

Airtable

Airtable 9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo

Fuze

Fuze 7.4
Based on 14 answers
Fuze is not a traditional vendor and provides a true partnership. Their products are constantly being improved and allows for a true disruption in an age old industry. Having various options and tools allows for our business to pivot and take advantage of market conditions with Fuze as a supporting partner.
Travis McKeone profile photo

Usability

Airtable

Airtable 8.6
Based on 20 answers
Because it is effective, it is a valuable tool for companies of commercialization, distribution and where important projects are managed.
Ricardo Jose Correia D'lucas profile photo

Fuze

Fuze 7.8
Based on 7 answers
If were just talking about using the system (Deskphone, app, desktop app) the system is fairly easy to use. As an administrator it can be much more difficult
Mikey Romero profile photo

Reliability and Availability

Airtable

No score
No answers yet
No answers on this topic

Fuze

Fuze 9.1
Based on 1 answer
Because the people who designed Fuze were Data-center people, they thought of availability first, there really isn't any excuse for telephony downtime, and they certainly do well with this. There has never been a total outage, just a few features sometimes have been offline while Fuze moves the service to other servers, NEVER calling, sometimes chat or physical phones (which can be fixed by rebooting them). The uptime on the Fuze systems is basically: Always up, always available.
D. SKye Hodges profile photo

Performance

Airtable

No score
No answers yet
No answers on this topic

Fuze

Fuze 9.1
Based on 1 answer
Since Fuze runs across multiple devices and platforms they really strived to make a lightweight interface that is optimized for phone calls, chat, and collaboration. The web client loads fast, the chat is always up-to-date, phone calls arrive on-time. The desktop client is the most feature rich and basically it just adds desktop sharing functionality as well as VoIP for calling, and the mobile client doesn't consume a lot of battery, and it stays running to get phone calls, chats, and can do meetings over Wifi, Cellular Data, or Cellular voice.
D. SKye Hodges profile photo

Support

Airtable

Airtable 7.0
Based on 21 answers
I gave it this rating because it is a platform with the necessary tools and functions and flexible enough to adapt to different types of companies. Easy to use with a low learning curve, and eliminates complexity to the process of planning, execution, and monitoring of projects. It also promotes collaborative work and effective communication between different departments of the company.
Ricardo Jose Correia D'lucas profile photo

Fuze

Fuze 6.7
Based on 68 answers
We subscribe to a higher level of support, which provides us a dedicated person who can bring teams together behind the scenes to tackle any issue we have or answer any question. It's been very effective for us and provides a level of service that is unmatched by the bigger bells.
Anthony Darden profile photo

In-Person Training

Airtable

No score
No answers yet
No answers on this topic

Fuze

Fuze 9.1
Based on 1 answer
At many of our sites with more than 50 users, Fuze sent someone onsite to train. This worked surprisingly well, as the trainer allowed the users to set the pace and answered TONS of questions. Fuze has a very streamlined training process, their staff is very professional, very knowledgeable and very engaging.
D. SKye Hodges profile photo

Online Training

Airtable

No score
No answers yet
No answers on this topic

Fuze

Fuze 9.1
Based on 1 answer
Fuze has vast amounts of training videos and guides on how to use its products and services. There are literally endless-hours of training and I often point end-users to a particular video which addresses the specific needs of the user, for example: how to check voicemail. Or, how to share your desktop, etc.
D. SKye Hodges profile photo

Implementation

Airtable

No score
No answers yet
No answers on this topic

Fuze

Fuze 7.6
Based on 67 answers
The overall process did not take long at all. Our entire organization was up and running in what seemed like no time. The process was not cumbersome at all and we were able to integrate with other systems like Salesforce very easily. We have been very satisfied with how Fuze has worked for us up to this point
No photo available

Alternatives Considered

Airtable

I have mostly set up and helped architect custom database solutions in a proprietary software, as compares directly to Airtable. I have set up and used JIRA Software extensively, and several Marketing Automation systems, and set up Oncontact CRM, and used DAM systems, and Basecamp project management. All in all setting up databases and introducing them to organizations is one of my primary skills and I have several years experience doing this within an organization and as a consultant for other organizations. This is why I love Airtable so much - I have never seen something so lightweight, so inexpensive, and so powerful. Pound for pound it whips any system I have ever used. When I think back to all the custom database solutions I've implemented, and other processes I've managed and consulted on within organizations, I can't help but wonder how many of them would have vastly better off with a simple Airtable implementation.
James Shafstall profile photo

Fuze

Overall, Fuze is better organized, easier to navigate and faster to get up and running that GoToMeeting was. I strongly prefer Fuze from both an end user and also administrators perspective
No photo available

Scalability

Airtable

No score
No answers yet
No answers on this topic

Fuze

Fuze 9.1
Based on 1 answer
Fuze does have scalability limits but most of that is how many end-points they can put on a virtual PBX, or VCX as they call them, I THINK its limit is somewhere between 2,000 and 5,000, but we've not had issues with that because we have put users into various VCXs some by location, some by department or function. Either way, we have 7,000 currently deployed, and are going to end up with over 15,000 when we are done, Fuze is VERY scalable.
D. SKye Hodges profile photo

Return on Investment

Airtable

  • Increased, improved communication among staff. Therefore, the staff spends less time in the dark and less time dedicated to communicating effectively.
  • Increased efficiency for workflow, which leads to higher productivity.
  • A better final product for the audiences we serve, and better accessibility to the information that they need.
Liza Ray profile photo

Fuze

  • Much quicker dialing, many more outreach calls.
  • Great for working from home and using my computer and mobile device to make calls. Increases my work flexibility.
Will Sharry profile photo

Screenshots

Pricing Details

Airtable

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Fuze

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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