What users are saying about

Airtable

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226 Ratings

Insightly

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Top Rated
556 Ratings

Airtable

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226 Ratings
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Score 9.2 out of 101

Insightly

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Top Rated
556 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Airtable

As mentioned previously, I currently developing an Airtable base to track student data and other teaching resource inventory. The children create year group databases. All of which work very well. I haven't encountered any issues or unsuitability thus far.
Shirley Hickey profile photo

Insightly

Insightly is perfect for small business owners who are not that tech savvy. It is also well known for its ease-of-use so if you aren't sure how to use a full-blown CRM this is a great place to be. Overall my business partner doesn't want to go back to a complicated system like Zoho CRM that was difficult to understand.
Denny Basham, MBA, Denver Reputation Marketing Expert. profile photo

Feature Rating Comparison

Project Management

Airtable
8.1
Insightly
Task Management
Airtable
8.3
Insightly
Resource Management
Airtable
9.1
Insightly
Gantt Charts
Airtable
7.4
Insightly
Scheduling
Airtable
8.4
Insightly
Workflow Automation
Airtable
7.7
Insightly
Team Collaboration
Airtable
8.8
Insightly
Support for Agile Methodology
Airtable
7.9
Insightly
Support for Waterfall Methodology
Airtable
7.7
Insightly
Document Management
Airtable
8.1
Insightly
Email integration
Airtable
7.3
Insightly
Mobile Access
Airtable
7.9
Insightly
Timesheet Tracking
Airtable
8.0
Insightly
Change request and Case Management
Airtable
8.1
Insightly
Budget and Expense Management
Airtable
8.2
Insightly

Sales Force Automation

Airtable
Insightly
7.3
Customer data management / contact management
Airtable
Insightly
8.4
Workflow management
Airtable
Insightly
7.5
Territory management
Airtable
Insightly
6.1
Opportunity management
Airtable
Insightly
8.0
Integration with email client (e.g., Outlook or Gmail)
Airtable
Insightly
7.4
Contract management
Airtable
Insightly
6.5
Quote & order management
Airtable
Insightly
7.2
Interaction tracking
Airtable
Insightly
7.3
Channel / partner relationship management
Airtable
Insightly
7.7

Customer Service & Support

Airtable
Insightly
7.1
Case management
Airtable
Insightly
7.0
Call center management
Airtable
Insightly
7.2
Help desk management
Airtable
Insightly
7.1

Marketing Automation

Airtable
Insightly
7.4
Lead management
Airtable
Insightly
7.7
Email marketing
Airtable
Insightly
7.1

CRM Project Management

Airtable
Insightly
6.6
Task management
Airtable
Insightly
7.8
Billing and invoicing management
Airtable
Insightly
4.7
Reporting
Airtable
Insightly
7.4

CRM Reporting & Analytics

Airtable
Insightly
7.1
Forecasting
Airtable
Insightly
6.6
Pipeline visualization
Airtable
Insightly
7.3
Customizable reports
Airtable
Insightly
7.5

Customization

Airtable
Insightly
7.2
Custom fields
Airtable
Insightly
7.6
Custom objects
Airtable
Insightly
6.6
Scripting environment
Airtable
Insightly
6.8
API for custom integration
Airtable
Insightly
7.6

Security

Airtable
Insightly
8.0
Single sign-on capability
Airtable
Insightly
8.0
Role-based user permissions
Airtable
Insightly
8.0

Social CRM

Airtable
Insightly
6.8
Social data
Airtable
Insightly
6.8
Social engagement
Airtable
Insightly
6.8

Integrations with 3rd-party Software

Airtable
Insightly
6.1
Marketing automation
Airtable
Insightly
7.0
Compensation management
Airtable
Insightly
5.2

Platform

Airtable
Insightly
7.5
Mobile access
Airtable
Insightly
7.5

Pros

  • very intuitive and simple to use
  • bug-free
  • we are able to formulate it for our needs instead of fitting into someone else's idea of what we need
  • usable across multiple platforms and devices--desktops, laptops, iphones.
  • editing in real time, and several viewers viewing screens from remote locations
Juliet Sternberg profile photo
  • E-mail classification based on BCC from GMail
  • Ease of use - the system is the easiest one we have ever used and we have tried several
  • The link between records - organizations and contacts can be linked and you can define the link relationship (think referral partners)
Denny Basham, MBA, Denver Reputation Marketing Expert. profile photo

Cons

  • I can't actually think of any road blocks or insufficiencies yet!
Dana Luco profile photo
  • More customizations although those have improved a LOT with the new UI.
  • More integration points to other systems
  • Better e-mail marketing capabilities included in the standard package
Denny Basham, MBA, Denver Reputation Marketing Expert. profile photo

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
Insightly9.0
Based on 18 answers
Because we are doing well with Insightly and we expect to improve it
Alvaro Satrustegui profile photo

Usability

Airtable9.0
Based on 5 answers
It's not perfect but it is really easy to use and I think most slightly technical people will pick it up quite quickly.
Malcolm Colman-Shearer profile photo
Insightly8.6
Based on 47 answers
Because usability is one of the great things about Insightly
Alvaro Satrustegui profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Insightly10.0
Based on 3 answers
Knock on wood... I haven't had any difficulties with Insightly's availability to-date. I mostly use it on my desktop and infrequently access via my Android phone. No access issues.
Jane Beisell PMP, CIA profile photo

Performance

No score
No answers yet
No answers on this topic
Insightly8.4
Based on 22 answers
Performance is excellent. Never have problems with performance of app. Never
Moshe Kogos profile photo

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
Insightly3.2
Based on 14 answers
Support is good in Insightly but I miss a chat service.
Alvaro Satrustegui profile photo

Online Training

No score
No answers yet
No answers on this topic
Insightly9.0
Based on 5 answers
I've used Insightly's online training &/ or learned as I went. I've found the blogs and online written material helpful. I've also attended a few webinars, which can be useful if you use a J-I-T approach so as not to overwhelm you (or your staff) with functionality that you are using just yet. The fact that it's all available on their website and you can learn at your own pace is invaluable
Jane Beisell PMP, CIA profile photo

Implementation

No score
No answers yet
No answers on this topic
Insightly8.5
Based on 19 answers
Matching fields was easy, consider what customization you need, especially keywords to regroup.
Randie Frederick profile photo

Alternatives Considered

I don't think there is a comparable product. Nothing I have seen is as intuitive to use and at the same time has such broad-reaching potential. I feel confident to onboard who have never seen Airtable only because it is so easy to use. At the same time, I feel we could spend the next year exploring the current functionality. It's probably the most exciting productivity tool I've seen in 18 months - I don't say that with hyperbole. It is going to change the game for our company and anyone else who uses it.
Seth Cochran profile photo
Used ACT for years, back to the old floppy disk days. Insightly is way more flexible, and it takes much less time to get your info in (and out).
Randie Frederick profile photo

Scalability

No score
No answers yet
No answers on this topic
Insightly7.8
Based on 6 answers
Would be nice to have certain allotment of memory per user
Gordon World profile photo

Return on Investment

  • If not for Airtable I would have had to pursue a CRM system and an asset management system, plus some sort of task management system for multiple employees, and manage my budget in Excel which is a pain when it gets complex. Airtable lets me put all this in one system, light weight, extremely powerful, and extremely efficient. Exactly what we needed. I am so happy this system exists.
  • Airtable is free and you can get quite a bit in there and use it for a while before deciding to go to the paid version. Therefore the proof of concept was quite easy to bring it into our organization. We've been using it for a few months and it's made everyone's lives easier, so moving now to the paid version is a no-brainer. I didn't have to ask everyone to take a big leap of faith in the beginning and there was no big up front resource investment either, at least relative to setting up any other software or even complex Excel workbooks.
  • Several people in our organization have commented that this system has made their lives far easier, because we can now keep track of our tasks and our events. Our key people are both saner and more efficient.
  • The paid version of Airtable is DIRT CHEAP in comparison to the systems it stands in for. I cannot emphasize this enough.
James Shafstall profile photo
  • Since we're a start up there is no benchmark against which to measure the delta. Overall, I'm pleased with Insightly and feel it provides a solid, single program that helps us effectively manage our business.
John Eggenberger profile photo

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Insightly

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details