What users are saying about

Airtable

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227 Ratings

Jabber

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Top Rated
143 Ratings

Airtable

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227 Ratings
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Score 9.1 out of 101

Jabber

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Top Rated
143 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Airtable

Good for replacing administrative spreadsheets, creating resource assignment and calendars, planning activities, creating on the fly data stores, outputting simple mobile data entry forms. Dealing with mobile staff needing to enter simple data quickly or with managers and officers who need to see real-time snapshots of information. When dealing with smaller data sets and not requiring blocks, then for a non-profit it is useful to have the free workspaces where everyone can fully collaborate and update records.Less good for complex financial work you should stick with Excel or your finance system. If you have a very large number of records and need many people to be able to update records then you need to consider the costs (however most off the shelf products you will be looking at to do your specific tasks will probably cost more when you evaluate them).
Chris Chinn profile photo

Jabber

Truly the flexibility of not being tethered to my desk is the greatest joy of Cisco Jabber. It is so beneficial for me to be able to go to other offices and be collaborating with others but still not miss important calls to keep work flowing. This tool goes a long way to making users available to communicate while getting work done. I would totally recommend this as it is a great tool for modern professional environments.
Eric Taylor profile photo

Feature Rating Comparison

Project Management

Airtable
8.0
Jabber
7.6
Task Management
Airtable
8.2
Jabber
7.5
Resource Management
Airtable
9.0
Jabber
Gantt Charts
Airtable
7.4
Jabber
8.7
Scheduling
Airtable
8.2
Jabber
7.1
Workflow Automation
Airtable
7.7
Jabber
7.6
Team Collaboration
Airtable
8.8
Jabber
Support for Agile Methodology
Airtable
7.9
Jabber
Support for Waterfall Methodology
Airtable
7.7
Jabber
Document Management
Airtable
7.6
Jabber
Email integration
Airtable
7.2
Jabber
Mobile Access
Airtable
7.7
Jabber
8.1
Timesheet Tracking
Airtable
8.0
Jabber
Change request and Case Management
Airtable
8.0
Jabber
Budget and Expense Management
Airtable
8.2
Jabber
Search
Airtable
Jabber
7.6
Visual planning tools
Airtable
Jabber
6.8

Communication

Airtable
Jabber
7.9
Chat
Airtable
Jabber
8.8
Notifications
Airtable
Jabber
8.5
Discussions
Airtable
Jabber
8.2
Surveys
Airtable
Jabber
6.8
Internal knowledgebase
Airtable
Jabber
7.8
Integrates with GoToMeeting
Airtable
Jabber
8.0
Integrates with Gmail and Google Hangouts
Airtable
Jabber
6.9
Integrates with Outlook
Airtable
Jabber
8.3

File Sharing & Management

Airtable
Jabber
6.9
Versioning
Airtable
Jabber
7.0
Video files
Airtable
Jabber
6.7
Audio files
Airtable
Jabber
7.0
Document collaboration
Airtable
Jabber
6.9
Access control
Airtable
Jabber
7.9
Advanced security features
Airtable
Jabber
5.9
Integrates with Google Drive
Airtable
Jabber
6.5
Device sync
Airtable
Jabber
7.3

Pros

  • All the hard work of trying to build a solution in Excel is done for you. You can create links to simple mobile-friendly forms and datasheets and it builds input forms automatically that can then be easily customized.
  • The relationships across tables are robust and deal with changes to fields and tables without the need for intervention or maintenance (like a proper database).
  • Initial set up and use require a minimal set of IT skills. Coming with an array of pre-built templates and the ability to import your existing spreadsheet and customize and fine tune it from there into a database
  • They don't contact me every day trying to sell their product (probably because they don't have to).
Chris Chinn profile photo
  • If individuals work for your company, their name and title is shown, as well as recent transactions you've had with them. In a dynamic environment such as the one I was employed, it was very organized and beneficial.
  • A strength of Jabber would be the integration involving alternate services a business might provide. It lets coworkers know if you are presenting a PowerPoint slide show by flashing "In Presentation Mode" which lets colleagues know not to message you at that time.
  • Everything works pretty smoothly and without a hitch. Another strength of Jabber is that it's been around long to enough to have many of the bugs and kinks worked out.
No photo available

Cons

  • I can see where being able to connect several bases together within one workspace would be beneficial. Currently, we've created a lot of tables within one CRM base, and in doing so has made it a bit overwhelming (visually) for some of our users. Limits flexibility a bit.
  • The app for the iPhone is solid. The Android app needs some work/an update.
  • The formula functionality between cells is a bit limited (not the depth of say, MSExcel) and not intuitive for all of our user base.
  • The ability to create charts through the "Blocks" options is a great idea, but very limited in it's initial debut. Looking for more features (pie charts, series labels, dual axes, etc.) to be able to create more dynamic charts in the future.
  • I've gotten a browser warning or two about Airtable being "resource heavy." Time will tell if that becomes an issue.
Sherry Raeder profile photo
  • It would be great to be able to tie Jabber to additional phone lines other than my direct number so that voicemails could be received and answered more promptly and so that I can see missed calls or incoming calls on my computer to other lines that I answer.
  • It's hard to search for and add contacts to the chat function in Jabber.
  • The window indicating a new message appears at the top of the screen instead of at the bottom where I am used to seeing desktop notifications which can be difficult to adapt to.
Jeanette Gass profile photo

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
Jabber8.0
Based on 2 answers
because it is a program that contains all the work tools required by the organization for the operation and strengthening of communication among personnel.contains a series of tools that have been very positive for the optimization of the activities and tasks of the company.has represented a means of communication that the staff has assimilated and understood. has represented a means of communication that the staff has assimilated and understood.
FRANCO PIÑERO profile photo

Usability

Airtable9.0
Based on 5 answers
Airtable has a plethora of features that suit our needs, although there are little things that could be improved to make it perfect. I believe Airtable is actively working to improve their product so I have every confidence that Airtable is the perfect choice for our purposes.
Stephanie Etchie profile photo
Jabber4.0
Based on 3 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker profile photo

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
Jabber10.0
Based on 1 answer
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson profile photo

Alternatives Considered

I have mostly set up and helped architect custom database solutions in a proprietary software, as compares directly to Airtable. I have set up and used JIRA Software extensively, and several Marketing Automation systems, and set up Oncontact CRM, and used DAM systems, and Basecamp project management. All in all setting up databases and introducing them to organizations is one of my primary skills and I have several years experience doing this within an organization and as a consultant for other organizations. This is why I love Airtable so much - I have never seen something so lightweight, so inexpensive, and so powerful. Pound for pound it whips any system I have ever used. When I think back to all the custom database solutions I've implemented, and other processes I've managed and consulted on within organizations, I can't help but wonder how many of them would have vastly better off with a simple Airtable implementation.
James Shafstall profile photo
In 2008, we invested significantly in Cisco's phone system. Jabber is an extension of that system. In 2011, we compared Microsoft's Lync and Skype to Cisco's Jabber client. Both were inferior in call quality, video display, security, and user interface. Jabber stood out above the rest so far there were no comparisons. Since then, Skype for Business has gotten more secure and with Microsoft's purchase, I believe they have merged several technologies. If we were evaluating the products today, I think we would likely choose another product, simply due to the costs associated with the licensing vs. other solutions on the market.
Debbie Johnson profile photo

Return on Investment

  • Goal 1 for 2018: Simplify.
  • Goal 2: Organize data more conveniently.
  • Goal 3: Document the process
  • Great progress so far and only a few weeks into this!
Peg Ivanyo profile photo
  • Better customer service - anyone in the company can now better direct clients or client calls because of the presence feature.
  • Efficiency- Jabber on tablets and mobile devices allows people in the field to share real-time video of client sites, project managers can directly share files to people in the field. This is a huge advantage on project work. We have even had employees that were able to work on vacation by using Jabber mobile to receive important client calls while the client thinks they are still calling them at their desk!
  • Better communication - again being able to have Jabber on multiple devices makes communicating quick and easy. While someone may not be available because they are on a conference call they can respond to chats. They may be commuting but they can still answer desk calls. It makes information transfers easy.
Kaitlin Tucker profile photo

Screenshots

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Jabber

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details