What users are saying about
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357 Ratings
21 Ratings

Airtable

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357 Ratings
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Score 8.6 out of 100
21 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Airtable

Airtable is an incredibly powerful tool for basic spreadsheet tasks used in your departments, especially if those spreadsheets are being shared and used by multiple departments. It's a better designed spreadsheet, [compared to] what Excel and Google Sheets offers. [It] has multiple view options so that each team can see the data in the way that makes the most sense for their team.
Adam Montgomery | TrustRadius Reviewer

Nutshell

This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis?If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
Catherine Corass | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Airtable
8.0
Nutshell
Task Management
Airtable
8.3
Nutshell
Resource Management
Airtable
8.0
Nutshell
Gantt Charts
Airtable
7.5
Nutshell
Scheduling
Airtable
7.9
Nutshell
Workflow Automation
Airtable
8.0
Nutshell
Team Collaboration
Airtable
8.9
Nutshell
Support for Agile Methodology
Airtable
7.8
Nutshell
Support for Waterfall Methodology
Airtable
7.7
Nutshell
Document Management
Airtable
7.9
Nutshell
Email integration
Airtable
8.0
Nutshell
Mobile Access
Airtable
8.0
Nutshell
Timesheet Tracking
Airtable
7.8
Nutshell
Change request and Case Management
Airtable
8.0
Nutshell
Budget and Expense Management
Airtable
8.5
Nutshell

Sales Force Automation

Airtable
Nutshell
7.3
Customer data management / contact management
Airtable
Nutshell
9.0
Workflow management
Airtable
Nutshell
8.2
Territory management
Airtable
Nutshell
6.0
Opportunity management
Airtable
Nutshell
8.9
Integration with email client (e.g., Outlook or Gmail)
Airtable
Nutshell
7.5
Quote & order management
Airtable
Nutshell
6.7
Interaction tracking
Airtable
Nutshell
9.4
Channel / partner relationship management
Airtable
Nutshell
3.0

Customer Service & Support

Airtable
Nutshell
8.8
Case management
Airtable
Nutshell
9.7
Call center management
Airtable
Nutshell
8.0

Marketing Automation

Airtable
Nutshell
8.2
Lead management
Airtable
Nutshell
8.5
Email marketing
Airtable
Nutshell
7.9

CRM Project Management

Airtable
Nutshell
8.9
Task management
Airtable
Nutshell
9.0
Reporting
Airtable
Nutshell
8.8

CRM Reporting & Analytics

Airtable
Nutshell
8.2
Forecasting
Airtable
Nutshell
8.0
Pipeline visualization
Airtable
Nutshell
7.8
Customizable reports
Airtable
Nutshell
8.6

Customization

Airtable
Nutshell
8.2
Custom fields
Airtable
Nutshell
7.7
Custom objects
Airtable
Nutshell
9.0
Scripting environment
Airtable
Nutshell
9.0
API for custom integration
Airtable
Nutshell
7.0

Security

Airtable
Nutshell
7.5
Single sign-on capability
Airtable
Nutshell
9.0
Role-based user permissions
Airtable
Nutshell
6.0

Social CRM

Airtable
Nutshell
7.8
Social data
Airtable
Nutshell
7.6
Social engagement
Airtable
Nutshell
8.0

Integrations with 3rd-party Software

Airtable
Nutshell
8.0
Marketing automation
Airtable
Nutshell
8.0
Compensation management
Airtable
Nutshell
8.0

Platform

Airtable
Nutshell
7.5
Mobile access
Airtable
Nutshell
7.5

Pros

Airtable

  • Airtable has the best customization features out there. They allow you to customize you spreadsheets or tables in a variety of formats. They allow you to customize a variety of field types, field sizes and various colors.
  • Airtable has a great collaboration feature that makes it easy to share and grant access to tables and a variety of information.
  • Airtable has great compatibilities that allows you to directly upload spreadsheets from excel into a customizable table.
  • Airtable is easy to teach and understand quickly, and does not take time for someone who is not technically advanced to understand
Anonymous | TrustRadius Reviewer

Nutshell

  • Customization - we are able to make Nutshell make the most sense for our company and processes
  • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
  • Tags - allow us to prioritize leads and segment our customers and potential customers
  • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
  • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
Jennifer Callaghan | TrustRadius Reviewer

Cons

Airtable

  • Pricing model: we don't like how we have to pay per user.
  • Calendar view: we wish the calendar view was better, or if there were different types of calendar views. Right now there is just one.
  • Complicated: some parts of the app are a little complicated.
Brian Chung | TrustRadius Reviewer

Nutshell

  • SWOT analysis --- currently we put this in as custom fields but they don't link up at all and are hard to read/navigate. We also use the custom fields for other information we want to capture. It would be nice to build those in so they can show the info as bullet points or something --- currently paragraph form and hard to find things at a glance.
  • Funnel could use some work. Only shows how many leads are currently in that part of the pipeline which doesn't give us a good historical comparison.
Laci Fitch | TrustRadius Reviewer

Likelihood to Renew

Airtable

Airtable 10.0
Based on 2 answers
We will 10/10 renew the use of Airtable because it has brought great value to our team. Not only is Airtable affordable, but it's also user-friendly and helps our team be efficient. We no longer need to rely on Excel spreadsheets being passed from person to person via email. Furthermore, we aren't dealing with corrupt Excel spreadsheets and the need to salvage data when a file is accidentally altered.
Anonymous | TrustRadius Reviewer

Nutshell

Nutshell 10.0
Based on 1 answer
This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
Dan Aylward | TrustRadius Reviewer

Usability

Airtable

Airtable 8.7
Based on 21 answers
It's such a friendly program to use, and there's just so many resources available to people trying to learn it or build new things. Their support is great, and they make it easy to find answers to your questions. It's easy to use but difficult to master, that might be a better way to put it.
Anonymous | TrustRadius Reviewer

Nutshell

Nutshell 9.0
Based on 1 answer
Very easy to use, great for small office
Dan Aylward | TrustRadius Reviewer

Support Rating

Airtable

Airtable 8.0
Based on 58 answers
We find support easy to find, responsive and knowledgeable. In addition to a large selection of well-done help articles and webinars, there is a forum with quick support coming from Airtable staff and other users. We haven't had any issues in getting the information and support that we've needed.
Anonymous | TrustRadius Reviewer

Nutshell

Nutshell 9.5
Based on 2 answers
Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
Jennifer Callaghan | TrustRadius Reviewer

Implementation Rating

Airtable

Airtable 9.0
Based on 2 answers
Training all users was an important part of the implementation, which did take considerable time and effort. At first glance without training, the content calendar can be overwhelming because of the amount of data. The features within Airtable seem to be endless but our team was able to identify the most important to be successful.
Anonymous | TrustRadius Reviewer

Nutshell

Nutshell 8.0
Based on 2 answers
Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
Dan Aylward | TrustRadius Reviewer

Alternatives Considered

Airtable

Airtable combines the simplicity of a spreadsheet with the possibilities that come with a database, all within one tool. We have chosen it after a short evaluation. It is incredibly easy to use after a short training, making it a great tool compared to the typical spreadsheet-based apps.
Adam Farrell | TrustRadius Reviewer

Nutshell

Well, my team had trials for these others and they all prefer Nutshell for different reasons. I prefer it as I need a user-friendly software to help me out as I am not a big tech guy. I have heard others in the office say things like they like the way activities are scheduled better, or the way nothing ever gets accidentally erased if they hard crash or power goes out.
Gregory Palenschat | TrustRadius Reviewer

Return on Investment

Airtable

  • The ROI is simple: Airtable has created a more efficient workplace. We have fewer meetings, certainly. But any meetings we do have are much more efficient and impactful. Everyone walks in having used Airtable to prepare for the meeting (uploading needed docs, etc.), and the meeting is held using Airtable as the agenda. Airtable is updated and continues to be used after the meeting, so everyone stays on the same page.
  • Airtable also makes planning events much more streamlined. Contracts, rental agreements, rosters, etc. are uploaded. Dates are set with reminders. People know what they are responsible for planning the event and for what role they will play during the event.
Tyler Collum | TrustRadius Reviewer

Nutshell

  • Nutshell's mobility has provided significant ROI for me since we've started using the CRM. I've been able to provide immediate feedback to clients, schedule meetings from the field with confidence, and much more.
  • Nutshell's tagging features have helped us craft custom mailing/email lists. We struggled to do this in the past.
Phil Curtolo | TrustRadius Reviewer

Screenshots

Pricing Details

Airtable

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Airtable Editions & Modules

Edition
Plus$10.001
Pro$20.001
EnterpriseContact Sales
  1. per month (billed annually)
Additional Pricing Details

Nutshell

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Nutshell Editions & Modules

Edition
Starter$201
Pro$351
Pro+$701
  1. per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Airtable
8.6
Nutshell
8.6

Likelihood to Renew

Airtable
10.0
Nutshell
10.0

Usability

Airtable
8.7
Nutshell
9.0

Support Rating

Airtable
8.0
Nutshell
9.5

Implementation Rating

Airtable
9.0
Nutshell
8.0

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