What users are saying about

Airtable

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227 Ratings

Airtable

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227 Ratings
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Score 9.1 out of 101
4 Ratings
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Score 7 out of 101

Add comparison

Likelihood to Recommend

Airtable

Many business processes can be improved with a collaborative relational database, but few know how to create and use one. It wasn't until I became aware of Airtable that we found a solution that allows us to implement the best features of a collaborative RDBMS with our staff who don't have any training. I had previously used Zoho Creator and found that it was difficult to onboard new users because of a steeper learning curve. The combination of a minimal learning curve and features make Airtable a win. I've already recommended it to colleagues at other universities who've started using it.
Juan Matute profile photo

Small World Labs

You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
Jeffrey Montegut profile photo

Feature Rating Comparison

Project Management

Airtable
8.0
Small World Labs
Task Management
Airtable
8.2
Small World Labs
Resource Management
Airtable
9.0
Small World Labs
Gantt Charts
Airtable
7.4
Small World Labs
Scheduling
Airtable
8.2
Small World Labs
Workflow Automation
Airtable
7.7
Small World Labs
Team Collaboration
Airtable
8.8
Small World Labs
Support for Agile Methodology
Airtable
7.9
Small World Labs
Support for Waterfall Methodology
Airtable
7.7
Small World Labs
Document Management
Airtable
7.6
Small World Labs
Email integration
Airtable
7.2
Small World Labs
Mobile Access
Airtable
7.7
Small World Labs
Timesheet Tracking
Airtable
8.0
Small World Labs
Change request and Case Management
Airtable
8.0
Small World Labs
Budget and Expense Management
Airtable
8.2
Small World Labs

Pros

  • Extremely easy for low tech people to pick up and use. It feels intuitive and there are lots of examples that make it easy to learn.
  • The blocks make some pretty sophisticated stuff possible, even for people who lack a tech or database background.
  • Its a replacement for lead/case management, project management, and file storage - all in one!
Seth Cochran profile photo
  • A flexible, configurable platform that can be managed and updated without a requirement for technical skills.
  • Drag and drop, point and click update site administration.
  • A platform that is updated frequently with new features and capabilities (about once a month).
  • A broad, comprehensive feature set.
  • A platform that works in multiple languages.
  • Consulting before and during development phase. Ongoing consulting and strategic planning after product launch.
  • Product roadmapping is clear and well thought out. Good communication about what is coming and how it can be used in our community.
  • Senior management is very accessible and knowledgeable about the product and the industry. Attends and contributes to strategy conversations.
Jeffrey Montegut profile photo

Cons

  • We are relatively new to Airtable and are still exploring its functionality. We've also just been using a free account which has some limits but paid plans have features that could be handy. So far, we're just thrilled at how it's streamlined our workflow and information management.
Sarah Jones profile photo
  • Not much to say in this section. Anything that the product doesn't currently do is quickly identified and prioritized appropriately on their road map.
  • Chat room functionality doesn't exist yet, but has been placed on roadmap.
  • Instant messaging between users doesn't exist yet, but is roadmapped.
  • We're unable to run a couple of specific reports, based on what's available in the reporting tool. There's a workaround that our community administrator can perform that is a little more time consuming.
Jeffrey Montegut profile photo

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
Small World Labs9.1
Based on 3 answers
From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
Jeffrey Montegut profile photo

Usability

Airtable9.0
Based on 5 answers
It's not perfect but it is really easy to use and I think most slightly technical people will pick it up quite quickly.
Malcolm Colman-Shearer profile photo
Small World Labs9.1
Based on 1 answer
There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
Dean Alban profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Small World Labs9.1
Based on 1 answer
Uptime has never been an issue.
Dean Alban profile photo

Performance

No score
No answers yet
No answers on this topic
Small World Labs9.1
Based on 1 answer
Speed is not an issue.
Dean Alban profile photo

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
Small World Labs9.1
Based on 1 answer
The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
Dean Alban profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Small World Labs9.1
Based on 1 answer
In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
Dean Alban profile photo

Online Training

No score
No answers yet
No answers on this topic
Small World Labs8.2
Based on 1 answer
Online training is through online webinar & how-to posts and videos in the client community.
Dean Alban profile photo

Implementation

No score
No answers yet
No answers on this topic
Small World Labs9.1
Based on 1 answer
We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
Dean Alban profile photo

Alternatives Considered

I don't intend to replace Basecamp with Airtable, rather enhance my use of it, limit it to what it does best, which isn't ongoing tracking of data.Not wanting to build this in something like Access, which I've used previously, I did a search for services like Airtable that would help me build a relational database online and compared them. I selected Airtable as my first choice to test, and haven't gone further. It works well. So, I can't give comparison information here. I would say start here.
Peg Ivanyo profile photo
We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
Dean Alban profile photo

Return on Investment

  • We are still in the early stages, but AirTable has allowed our small team of five to coordinate almost twice as many rentals of our gallery space for private events, thus providing out nonprofit with increased income that can be reinvested into improvements to our gallery and new programming.
Max Stevenson profile photo
  • The specific details are proprietary to our organization, but we've seen an increase in membership retention and in online applications for membership.
  • Our community has been very active, which has increased the overall activity across our web properties substantially in terms of vists, page views, and time on site.
Dean Alban profile photo

Screenshots

Small World Labs

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Small World Labs

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details