What users are saying about

Airtable

218 Ratings

Spredfast

Top Rated
105 Ratings

Airtable

218 Ratings
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Score 9.1 out of 101

Spredfast

Top Rated
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Airtable

Any sort of database--keeping records of all of our volunteers, recipients, organizations, etc
Juliet Sternberg profile photo

Spredfast

Having the ability to schedule and use analytics in the same platform is a huge benefit. From the beginning Spredfast is very easy to navigate and simple to catch on to using the basic functions.
No photo available

Feature Rating Comparison

Project Management

Airtable
7.8
Spredfast
Task Management
Airtable
8.0
Spredfast
Resource Management
Airtable
8.2
Spredfast
Gantt Charts
Airtable
7.5
Spredfast
Scheduling
Airtable
7.5
Spredfast
Workflow Automation
Airtable
7.7
Spredfast
Team Collaboration
Airtable
8.7
Spredfast
Support for Agile Methodology
Airtable
7.9
Spredfast
Support for Waterfall Methodology
Airtable
7.7
Spredfast
Document Management
Airtable
7.8
Spredfast
Email integration
Airtable
7.2
Spredfast
Mobile Access
Airtable
7.5
Spredfast
Timesheet Tracking
Airtable
7.9
Spredfast
Change request and Case Management
Airtable
8.0
Spredfast
Budget and Expense Management
Airtable
8.1
Spredfast

Listening/monitoring

Airtable
Spredfast
7.5
Boolean keyword searches
Airtable
Spredfast
8.5
Filtering out noise/spam
Airtable
Spredfast
7.2
Sentiment analysis
Airtable
Spredfast
6.4
Broad channel coverage
Airtable
Spredfast
7.8

Publishing

Airtable
Spredfast
7.6
Content planning and scheduling
Airtable
Spredfast
8.7
Audience targeting
Airtable
Spredfast
7.8
Content optimization
Airtable
Spredfast
5.1
Workflow management
Airtable
Spredfast
9.0

Engagement

Airtable
Spredfast
8.0
Automated routing and prioritization
Airtable
Spredfast
8.1
Customer interaction histories
Airtable
Spredfast
8.1
Bulk actions
Airtable
Spredfast
7.8

Marketing

Airtable
Spredfast
7.4
Lead generation
Airtable
Spredfast
6.5
Content marketing
Airtable
Spredfast
8.0
Paid media management
Airtable
Spredfast
7.1
Campaigns and promotions
Airtable
Spredfast
8.0

Channel coverage/integration

Airtable
Spredfast
8.0
Twitter
Airtable
Spredfast
9.6
Facebook
Airtable
Spredfast
9.4
LinkedIn
Airtable
Spredfast
7.5
Google+
Airtable
Spredfast
7.6
Instagram
Airtable
Spredfast
7.8
Pinterest
Airtable
Spredfast
6.6
YouTube
Airtable
Spredfast
7.1

Reporting/analytics

Airtable
Spredfast
8.1
Campaign success analytics
Airtable
Spredfast
8.0
Real-time tracking
Airtable
Spredfast
8.4
Competitor analysis
Airtable
Spredfast
8.0

Account management

Airtable
Spredfast
7.7
Role-based user permissions & privileges
Airtable
Spredfast
8.3
Mobile access
Airtable
Spredfast
7.0

Pros

  • very intuitive and simple to use
  • bug-free
  • we are able to formulate it for our needs instead of fitting into someone else's idea of what we need
  • usable across multiple platforms and devices--desktops, laptops, iphones.
  • editing in real time, and several viewers viewing screens from remote locations
Juliet Sternberg profile photo
  • I met our reps, Heather Buckingham and Mahshad Vakili Hall, in person before the Smart Social Summit in ATX last year. We instantaneously clicked, they have been extremely helpful, excellent resources, and genuinely care about our success with the platform. I love Heather, Mahshad and the entire Spredfast team!
  • During the Smart Social Summit in ATX last year, I had the opportunity to meet a lot of the Spredfast team. From senior leadership to directors, sales, fulfillment, and customer service everyone made me feel like part of the family. A special shout out to Dave Games, Seth Egert, Matt Flamman, Alex Levy, Nadia Khalid and more. It was such a great first impression and they haven't disappointed.
  • I've signed up for some of the complimentary training sessions with the product coaching team and have learned so much from them! After receiving minimal training on the platform and functionalities in Conversations, I cherish these coaching sessions. A big thank you to our rep, Heather Buckingham, for encouraging me to sign up for these sessions. Shout out to Martin La Rocca and Casey Mong for being amazing product coaches and Josh Briseno for his support too!
  • Spredfast just gets it! They know the social space, keep up with the ever-changing landscape, and their summits provide so much value.
Angel Soria, MBA profile photo

Cons

  • A little more customisation of the forms would be fantastic. The interface is simple and helps avoid making problems for yourself, but being able to take out some of the white space and select different fonts or show basic formatting would be a good addition. But such is Airtable I am likely to find out with the right knowledge you can.
  • Not being able to connect "Bases" together. This can be addressed by building all tables you need in to one base and remembering you can always export the data out somewhere else if you need this level of integration.
  • If you are a larger or growing organisation, Airtables flexibility and ease at replacing spreadsheets needs to be managed (or you could replace your uncontrolled Excel addiction with an Airtable one).
Chris Chinn profile photo
  • Based on the feedback I receive from our global marketing communications team I would say analytics could be improved. However, I have tried to get our team to upgrade to the Intelligence package which would be a better fit for us and we would get more out of. As part of that package, analytics are enhanced.
  • When editing posts, it would be great to have a button to quickly reschedule a post rather than having to open the entire post up. Unless there already is and I just don't know :)
Angel Soria, MBA profile photo

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
Spredfast8.2
Based on 31 answers
At the company that uses Spredfast, I don't make the purchasing decisions, so our Spredfast contract will undoubtedly be renewed. However, I also manage another company's social media presence, and I do make the purchasing decisions there. When transitioning them away from Hootsuite, I didn't even consider Spredfast because I don't like their UI or calendar features. Instead, I purchased the tool SproutSocial, which has a much better UI, is more intuitive, and incorporates social CRM features. SproutSocial easily tracks mentions of your company name and brand keywords, then funnels them into one integrated inbox. Spredfast insists on separating things into "streams", and doesn't really allow you to funnel social mentions to customer service or sales teams
Christina Hadly profile photo

Usability

Airtable9.0
Based on 5 answers
Just so easy to learn/use. Very intuitive in its application logic.
Sherry Raeder profile photo
Spredfast8.0
Based on 24 answers
Spredfast is an intuitive and user-friendly tool. They did well on aesthetics too!
Angel Soria, MBA profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Spredfast10.0
Based on 11 answers
The plat form can be accessed easily at any time on both desktop and mobile devices
Garrett Estrada profile photo

Performance

No score
No answers yet
No answers on this topic
Spredfast9.0
Based on 7 answers
Occasionally it was buggy, especially early in our relationship. But again - support is excellent.
No photo available

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
Spredfast9.0
Based on 26 answers
The Spredfast support team is on point! Anything you need, they have you covered. Even when you don't think you need something, they're there to check in, see how things are going, suggest coaching sessions, make recommendations - they're so attentive and hospitable, it's amazing! I'm impressed with their level of service.
Angel Soria, MBA profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Spredfast8.9
Based on 7 answers
Presales – roughly 3 hours of demos and training for successful trial of software
Postsales - 4 hour onsite training with customer service team
No photo available

Online Training

No score
No answers yet
No answers on this topic
Spredfast7.9
Based on 7 answers
it is important to note that my perspective is not necessarily common - I'm a geek/nerd/poweruser in general, so I found the online resources to be more than adequate (and often very aesthetically pleasing, too). That said, a less "geeky" person might struggle a bit.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Spredfast9.0
Based on 24 answers
Our implementation situation was unique, to say the least. Although Spredfast recommended against it, the enablement piece was removed from our package, making the implementation subpar. My advice to anyone who makes the move over to Spredfast is to keep the training, it's lucrative! You're already spending the money so saving a few bucks isn't worth setting your team up for failure. Training helps for so many reasons but the most important is the adoption of the tool with the team and it minimizes the learning curve. Trust me!
Angel Soria, MBA profile photo

Alternatives Considered

I have mostly set up and helped architect custom database solutions in a proprietary software, as compares directly to Airtable. I have set up and used JIRA Software extensively, and several Marketing Automation systems, and set up Oncontact CRM, and used DAM systems, and Basecamp project management. All in all setting up databases and introducing them to organizations is one of my primary skills and I have several years experience doing this within an organization and as a consultant for other organizations. This is why I love Airtable so much - I have never seen something so lightweight, so inexpensive, and so powerful. Pound for pound it whips any system I have ever used. When I think back to all the custom database solutions I've implemented, and other processes I've managed and consulted on within organizations, I can't help but wonder how many of them would have vastly better off with a simple Airtable implementation.
James Shafstall profile photo
I think Spredfast and Sprinklr are the two top tools from my evaluations in this role and in my previous role at Mattel.
Nikki Harmon profile photo

Scalability

No score
No answers yet
No answers on this topic
Spredfast8.4
Based on 18 answers
While I don't manage a huge social team, I've talked to peers at big, consumer organizations that rely on the tool daily
No photo available

Return on Investment

  • We are still in the early stages, but AirTable has allowed our small team of five to coordinate almost twice as many rentals of our gallery space for private events, thus providing out nonprofit with increased income that can be reinvested into improvements to our gallery and new programming.
Max Stevenson profile photo
  • Our team uses social media to increase brand awareness. Spredfast has helped us achieve and measure our progress towards this goal. Content labels allowed us to track which content performed best. Knowing this enabled us to tailor future content and write posts that followers actually wanted to read and share, which then increased our social media following organically by thousands of users over the past year.
  • Our Spredfast account reps worked with us personally to perform an in-depth analysis of our social media followers. We now know who our key brand advocates and influential followers are.
  • During our company's annual conference, Spredfast's monitoring tools were invaluable for tracking mentions of the company and the conference. The tool also helped us track visits to the company website from social posts, which helped prove to executive leadership the value of social media.
Christina Hadly profile photo

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Airtable More Information

Spredfast

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Spredfast More Information