What users are saying about
60 Ratings
20 Ratings
60 Ratings
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Score 7.2 out of 101
20 Ratings
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Score 7 out of 101

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Likelihood to Recommend

AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber profile photo

IBM MaaS360

If you are managing a small fleet of local computers MaaS360 will work well to suit your needs. However, if you are working with a large fleet with remote users the program begins to not be as efficient for your needs as it could be. From my experience working with over 1000 Macs this solution was not up to the tasks at hand.
Scott Gary profile photo

Pros

  • Assign profiles, restrictions, security controls, distribute apps and content automatically based on different organizational units.
  • Guarantee devices access to corporate infrastructure only if it is compliant with all security policies.
Alejandra Paola Fernandez Castro profile photo
  • Asset tracking
  • File Sync (documents, pictures, etc)
  • Integration with major carriers
Kyle Farago profile photo

Cons

  • The MDM space is moving fast and growth is challenging for growing technology companies. Airwatch is no different in some of their support challenges. However investing in a TAM has proven to be well worth the investment. Having a point person to facilitate through support has been critical to our successful implementation of Airwatch in our environment.
Ken Austin profile photo
  • User interface could be a bit more friendly
  • "Feature" packages should be re-worked
  • Support can be iffy at times
Kyle Farago profile photo

Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Airwatch remains a leader in Gartner's Magic Quadrant and meets the data mobility needs of our organization. We are looking at moving to the cloud with Office365 and are evaluating the Intune/EMS/MAM/Rights Management suite. We have set up both Airwatch and Intune/EMS/MAM/Rights Management in a lab environment and have compiled some good comparison data and are looking to further evaluate these products. From our testing Airwatch has good integration with Office365 and is more feature rich and has more robust controls in both the MDM and Data Management/Security space. If someone is looking for a more simple solution without MDM and they are considering providing email and calendar access only Intune/MAM may be the way to go.
Ken Austin profile photo
MaaS360 has a much better UI and toolset vs AirWatch, and while the initial deployment (touching all devices manually) was not ideal - the end result was worth the change. Profiles and devices are easy to manage and violations are easy to take care of and track down. With the added ability to sync documents, pictures, etc to groups of devices to get important information out quickly and easily to our field workers it was a no brainer. AirWatch was not intuitive enough for us at the time.
Kyle Farago profile photo

Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Being able to purchase apps and push to mobile devices has enabled our safety team to quickly identify and deploy purchased applications that serve them in the field.
Ken Austin profile photo
  • Does its job well.
  • Every application has its pros and cons.
  • Push notifications are immediate which is a big plus considering how time bound people are.
No photo available

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM MaaS360

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details