What users are saying about

AirWatch

56 Ratings

IBM MaaS360

18 Ratings

AirWatch

56 Ratings
Score 7.1 out of 101

IBM MaaS360

18 Ratings
Score 7.1 out of 101

Add comparison

Likelihood to Recommend

AirWatch

Mobile device management, email management, content locker and workplace one feature like this AirWatch is one of the top solutions in enterprise mobility. Security and compliance, remotely data wiped and passcode protection and many more policies make AirWatch more trustworthy. AirWatch is a top solution as of now since the last couple of years in enterprise mobility. There are some issues for AirWatch Inbox like applying compliance policies, compatibility with different flavors of Android make n model. AirWatch is releasing patches every quarter but it has bugs and they will try to resolve it in next patch but some issues are still pending since ages and no one has entertaining it now.
Abhijeet Pawar profile photo

IBM MaaS360

If you are managing a small fleet of local computers MaaS360 will work well to suit your needs. However, if you are working with a large fleet with remote users the program begins to not be as efficient for your needs as it could be. From my experience working with over 1000 Macs this solution was not up to the tasks at hand.
Scott Gary profile photo

Pros

  • Assign profiles, restrictions, security controls, distribute apps and content automatically based on different organizational units.
  • Guarantee devices access to corporate infrastructure only if it is compliant with all security policies.
Alejandra Paola Fernandez Castro profile photo
  • Unlock phones, users always forget their passcodes and with once click you can unlock their devices.
  • A repository for devices within your company and keeps you informed with alerts on who has it deployed as well as instant alerts for users that try to remove it from their devices.
  • Locking a phone that has been lost to ensure PHI is safely maintained.
  • The ease of using the system is a plus, it is easy to learn and highly trainable.
Nicole McLaurine profile photo

Cons

  • Specialized brand specific support and knowledge articles due to the major differences in configuration and issues related to different brands (Samsung, HTC, Apple, etc.).
No photo available
  • After attempts to reset a passcode sometimes a phone will become disabled. When a phones IOS is locked their is no way to successfully send a passcode without wiping the phone
  • Need an easier way to change the email if you create it wrong and the phone is already deployed. Sometimes the selective wipe does not always work as it should.
  • Too many alerts.
Nicole McLaurine profile photo

Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

At the time (2013), AirWatch supported more platforms than their competition. Not only could you enroll mobile devices and tablets, but you could also install an agent and manage both Windows and Mac desktops and laptops. They had a very nice collaborative sharing program called Secure Content Locker that you could utilize with Office365, SharePoint or a simple shared network drive.
Kelli Thompson profile photo
We had AirWatch at first because we needed something quickly but then had time to evaluate and switched over to MaaS360
No photo available

Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • No comment.
No photo available
  • Return and recovery of $20k worth of lost devices.
  • User friendly.
  • Less costly for small businesses.
Nicole McLaurine profile photo

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM MaaS360

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details