What users are saying about

AirWatch

56 Ratings
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Score 7.1 out of 101

Idaptive Application Services

66 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

AirWatch

Is well suited when an organization has several user profiles, different groups of users that need different tools, apps and privileges. According to the level of security required for this users, different licenses can be mixed. So for the commercial team can be delivered a WorkSpace ONE Advanced license and for human resource a WO Standard. It is less appropriate when the only reason to manage devices is for location monitoring, in this case, other simple and less expensive solutions could be selected. However, a robust level of information security may not be warranted.
Alejandra Paola Fernandez Castro profile photo

Idaptive Application Services

Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
Aaron Mitchell profile photo

Pros

  • Assign profiles, restrictions, security controls, distribute apps and content automatically based on different organizational units.
  • Guarantee devices access to corporate infrastructure only if it is compliant with all security policies.
Alejandra Paola Fernandez Castro profile photo
  • Single Sign-on Integration is easy and complete configuration is UI driven with lots of help tips
  • RESTFul APIs for Multi-factor Authentication is easy to use and implement. Also, Centrify supports all new Security features for Multi Factor Authentication and hence you can easily select and configure different challenges based on the policies and roles for the user.
  • Lots of Built-in reports available for normal day to day auditing.
No photo available

Cons

  • The MDM space is moving fast and growth is challenging for growing technology companies. Airwatch is no different in some of their support challenges. However investing in a TAM has proven to be well worth the investment. Having a point person to facilitate through support has been critical to our successful implementation of Airwatch in our environment.
Ken Austin profile photo
  • Some of the menu tabs don't have a help guide while others do.
  • Reports should have the option to be saved in PDF format.
No photo available

Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
Idaptive Application Services10.0
Based on 2 answers
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
No photo available

Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
Idaptive Application Services9.1
Based on 2 answers
I have been an IT professional for over 20 years, and the Centrify technical support team is the best I have encountered in those years. Since we use Centrify for federating our AD with Azure/Office 365, there are sometimes issues that are related to Microsoft's environment rather than Centrify's services; when we end up calling Centrify support regarding an issue that turns out to be a Microsoft problem, the Centrify engineers will continue to follow the problem to make sure that our issues are resolved, even though the issues aren't related to Centrify.
Aaron Mitchell profile photo

Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have not used any other device management tools other than Good which stacks up less than Airwatch
dwan Bryant profile photo
We reviewed Okta and OneLogin while looking at Centrify for our ticketing solution SSO partner. When doing so we looked at it from the aspect of if we wanted to roll this out where we could see the use cases for it and initially it would be in a couple departments then branch out and Centrify the only one of the 3 we looked at that supported that pricing structure.
No photo available

Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Allowed us to maintain control of our assets while ensuring our technicians are using the technology for work use only.
  • Provides an easy interface for technicians to download the correct, workplace applications and utilize those applications to save the company money.
Brett Citrowske profile photo
  • 100% uptime of service.
  • Took just five minutes to migrate to a new version of Office 365 apps.
  • Centrify's login screen for the app is intuitive to users and so far zero complaints from them.
No photo available

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AirWatch Editions & Modules
AirWatch
Additional Pricing Details

Idaptive Application Services

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4*
1.  per user/per month
Idaptive Application Services Editions & Modules
Idaptive Application Services
Edition
Analytics
$31
App Gateway
$31
Endpoints
$31
1. per user/per month
Additional Pricing Details
There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.