What users are saying about

AirWatch

56 Ratings

Jamf Pro

90 Ratings

AirWatch

56 Ratings
Score 7.2 out of 101

Jamf Pro

90 Ratings
Score 9.3 out of 101

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Likelihood to Recommend

AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber profile photo

Jamf Pro

Jamf Pro is well suited for situations involving mass requests for applications. Having the ability to push - really from any perspective - to end-users directly is a huge accomplishment. The ease of use for pushing protocols and the simplicity of some go-to commands make the use of Jamf something to be grateful for.
Peter Barnett profile photo

Pros

  • Enterprise application management - basically we can deploy the application under app catalog and end users can access these applications through their mobile devices after enrollment.
  • Content locker feature is one of the best features which I came across and it is widely used by any organization in order to manage all organization level content in it. It has many more features which we can explore and manage policies accordingly.
  • Admin Console, reporting services, accessing the public app through enterprise store, compliance policies, remote device wipe, passcode management these are major features which we can focus on and explore accordingly
  • Separate Inbox, contacts and calendar application for different OS. Boxer is their new application launch for emails on the device.
Abhijeet Pawar profile photo
  • The Jamf Pro JSS is great at reporting on inventory. It is easy to set up an advanced search with multiple criteria that targets hardware, software, and other markers, including organizational and meta structures (like computer groups, building, or assigned user).
  • Jamf Remote is a great tool for "do it now" tasks. Using Jamf Remote, I can do pretty much everything a policy can do (install a package, run a script, execute a command, perform an inventory, etc.), but I can do it right away just once, so I don't have to go through the process of creating a policy for a one-off. I can also use Jamf Remote to connect to a system remotely.
  • Jamf Composer makes packaging software for deployment a breeze. It can pull in files from multiple folders, you can add scripts to run pre and post install, and it's all very straightforward.
Brett Hendricks profile photo

Cons

  • On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue
  • AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving.
  • It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable.
Abhijeet Pawar profile photo
  • I would like to see being able to use Jamf Pro to install Mac Apps and desktop icons as easily as we can to an iOS device. For example, being able to add a weblink onto a iMac or MacbookPro similar to the weblinks we can add to iOS devices.
  • Jamf Pro remote will sometimes stall out if trying to connect to a lot of devices at one time if the traffic on the network is high.
  • I would like to see being able to set stricter controls on the iMacs and MAcbook Pro's that would let us "lock down" features to keep students from changing backgrounds, adding folders to the desktop, deleting shortcuts or weblinks.
Angel Swalve profile photo

Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
Jamf Pro9.1
Based on 1 answer
No answer on this topic is available.

Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
Jamf Pro8.2
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We were using normal Exchange Active Sync services and Blackberry service earlier. AirWatch has a vast number of features and security hence, the organization had decided to adapt AirWatch. Now it is fully adopted across the organization and availing all the services which are possible and in our scope. This is the best Enterprise mobility solution which I have gone through and I would highly recommend this to all.
Abhijeet Pawar profile photo
Jamf has the most features of all the Macintosh management solutions. It is easy to use and the customer support team at Jamf is awesome. I especially like the use of extension attributes to extend the platform to some very 'company-specific' data collection.
Peter Gawlocki profile photo

Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • We have 1L+ users who are using AirWatch now and organization is doing pretty good when it comes to providing services to VIP users and other users.
  • If we are talking about ROI - Organization is fully satisfied with service and in near future try to avail more features from VMWare. Cloud base service will be next target
  • There is always a positive impact when we have a solution like AirWatch in organizations and users are availing all the services which are provided. As per our feedback users are not happy with enforcement of some policies which they have to follow for enrollment. Earlier it was like they just go and enter id password and done, they can get emails on the device.
Abhijeet Pawar profile photo
  • We've been able to verify the encryption status of all of our Macs, that's huge given the concerns around data privacy. Before we became a Jamf shop, we had slow and (sometimes) unreliable reporting.
  • iOS devices are scoped for applications or event configurations within minutes of a departmental request (which is powerful because they often forget to request changes in a "timely manner.")
Robert Lessinger profile photo

Screenshots

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Jamf Pro

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually