What users are saying about

AirWatch

56 Ratings

MobileIron

40 Ratings

AirWatch

56 Ratings
Score 7.2 out of 101

MobileIron

40 Ratings
Score 8 out of 101

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Likelihood to Recommend

AirWatch

Mobile device management, email management, content locker and workplace one feature like this AirWatch is one of the top solutions in enterprise mobility. Security and compliance, remotely data wiped and passcode protection and many more policies make AirWatch more trustworthy. AirWatch is a top solution as of now since the last couple of years in enterprise mobility. There are some issues for AirWatch Inbox like applying compliance policies, compatibility with different flavors of Android make n model. AirWatch is releasing patches every quarter but it has bugs and they will try to resolve it in next patch but some issues are still pending since ages and no one has entertaining it now.
Abhijeet Pawar profile photo

MobileIron

We have very few complaints when it comes to MI. So far it has offered a great user experience and has been dependable. It handles our mail flow and synchronization well within iOS. If a company is looking for a solution that works with regular updates to their product and regular updates, then MobileIron is a great place to start
Chris Powell profile photo

Pros

  • Easy Management.
  • Ability to wipe a mobile device if it is lost or stolen remotely.
  • Ability to push out email and wifi profiles to devices easily.
No photo available
  • MobileIron allows secure connections to work email.
  • MobileIron makes it easy to connect and consume intranet information securely.
  • MobileIron is easy to install and configure.
John Stepney profile photo

Cons

  • Web Console GUI. The GUI is a little outdated compared to other MDM providers like Meraki, and can be slow at times.
  • Overlapping Profiles. I wish there was a GUI interface to show similar profiles that are being appiled to the same user groups, or a best practices intervention that can show me if there is a better way to layout my profiles.
  • AirWatch Mobile Apps. I would rather have my employees utilize Google Chrome or Firefox on their mobile devices, but can't because they need to access internal content via the MAG. It would be nice if AirWatch could integrate these two items together. All of their mobile apps are sluggish too. Users complain that the Content Locker is not friendly to work with, but on the admin side of things it's great.
Michael Bloom profile photo
  • MobileIron in my view needs to manage their releases and updates better. There seems to be a disconnect on release dates, they appear random.
  • We would like to see more Windows support.
  • We would like MobileIron to include some services offered in Platinum licenses, offered in the lower end Gold.
No photo available

Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
MobileIron8.2
Based on 13 answers
Quality and consistent track record with first rate support is a winning combination.
No photo available

Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
MobileIron5.0
Based on 1 answer
Its easy to use but if you want to do any advanced features download the pdf and go though it.
Noel Adams profile photo

Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
MobileIron6.6
Based on 5 answers
Initial issues were all closed out without my acknowledgement
Noel Adams profile photo

Online Training

No score
No answers yet
No answers on this topic
MobileIron10.0
Based on 1 answer
It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
Dylan Taylor profile photo

Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
MobileIron10.0
Based on 1 answer
None, implementation went great
Noel Adams profile photo

Alternatives Considered

I have not used any other device management tools other than Good which stacks up less than Airwatch
dwan Bryant profile photo
Two and a half years ago the MDM market space was still a very new space. At that time we reviewed Zenprise and MobileIron. Both were very comparable but at the time MI allowed us to get in a a lower number of licenses and keep our cost low as we entered into supporting iOS devices. I would say we got a little lucky in our selection as year after year they are always rated high in the Gartner magic quadrent studies.
Jamie Dickson profile photo

Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Allowed us to maintain control of our assets while ensuring our technicians are using the technology for work use only.
  • Provides an easy interface for technicians to download the correct, workplace applications and utilize those applications to save the company money.
Brett Citrowske profile photo
  • Less time for our admins in manually managing individual mobile phones.
  • Results in better customer service as admins are able to point out point of failures on any mobile device having issues.
  • Ability to manage devices remotely.
No photo available

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MobileIron

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details