What users are saying about

AirWatch

56 Ratings
Score 7.2 out of 101

GlobalProtect Mobile Security Manager

4 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber profile photo

GlobalProtect Mobile Security Manager

It is well suited for both small and large organizations. It is very configurable so it can grow with your organization's needs.
George Theofanous profile photo

Pros

  • It does nothing particular well. If you need to manage a lot of different devices (e.g. iOS, Android, Blackberry) and you only want to do it with one MDM, it will do it, but it will cause you a lot headache along the way.
Joseph Currin, MBA profile photo
  • Easy to configure.
  • Authentication rules can be made as strict as required to satisfy stringent audits.
  • Easy for end users.
George Theofanous profile photo

Cons

  • Admin console is cumbersome and has features poorly organized. Completing some simple tasks can take some searching.
  • Devices sometimes are randomly seen as "compromised" and need to be added. Users all reported not doing anything out of the ordinary. Has happened to approximately 7-10% of devices.
  • Devices must be "Supervised" to maximize features. Placing devices in "supervised" mode can only be done on a Apple computer.
Brett Citrowske profile photo
  • I thought it did all things required very well.
George Theofanous profile photo

Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

At the time (2013), AirWatch supported more platforms than their competition. Not only could you enroll mobile devices and tablets, but you could also install an agent and manage both Windows and Mac desktops and laptops. They had a very nice collaborative sharing program called Secure Content Locker that you could utilize with Office365, SharePoint or a simple shared network drive.
Kelli Thompson profile photo
Easier to implement and configure
George Theofanous profile photo

Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Allowed us to maintain control of our assets while ensuring our technicians are using the technology for work use only.
  • Provides an easy interface for technicians to download the correct, workplace applications and utilize those applications to save the company money.
Brett Citrowske profile photo
  • It allowed us to pass very strict audits from the world's largest banks.
  • It was easy for our IT department to implement.
George Theofanous profile photo

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GlobalProtect Mobile Security Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details