What users are saying about
Akamai vs Citrix ADC
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 41 reviews and ratings
104 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 104 reviews and ratings
Likelihood to Recommend
Akamai
Akamai is a well-established brand name with a great product. It meets and many time exceeds the needs for global content delivery and security management layer at the edge. Fine grain security tuning seems cumbersome as the definition of the app keeps changing. It also requires an investment of time for the setup which doesn't necessarily make sense for smaller scale scenarios. Some products offered by AWS, Azure or the Google Cloud can be more tightly integrated with cloud provider offerings thus easier to configure.

Verified User
Engineer in Engineering
Retail Company, 10,001+ employeesCitrix ADC
Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.

Verified User
Consultant in Information Technology
Chemicals Company, 10,001+ employeesPros
Akamai
- Content offloading - once rules are set up within Akamai you don't need to even think about how many images or large JavaScript or CSS files (for example) are being served from your own estate, Akamai takes care of it all via rules that are quick, easy and flexible.
- Page caching - for pages that don't change very often Akamai allows you to set up rules, quickly and easily, to serve up your page content for you, which takes even more load away from your origin servers.
- Quick rollback - the Akamai system allows easy testing of rules and changes via a staging system, and also offers a quick rollback option, which is perfect for the rare occasions when something has been set up incorrectly.

Verified User
Manager in Information Technology
Airlines/Aviation Company, 5001-10,000 employeesCitrix ADC
- Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
- Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
- Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Systems Engineer
University of Florida Jacksonville Physicians, Inc.Hospital & Health Care, 5001-10,000 employees
Cons
Akamai
- The interface in their control centre could be a bit more user-friendly with some of the settings in places that you wouldn't expect them to be. The search offsets this problem to an extent but it's still sometimes slower than you'd like to find what you are looking for.
Developer
M and M DirectRetail, 501-1000 employees
Citrix ADC
- The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
- Being able to have more than just one routing table would allow the ability to leverage security.
Network Engineer
BI WORLDWIDEHospital & Health Care, 1001-5000 employees
Usability
Akamai
No score
No answers yet
No answers on this topic
Citrix ADC
Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.

Verified User
Consultant in Information Technology
Chemicals Company, 10,001+ employeesSupport Rating
Akamai
Akamai 8.5
Based on 4 answers
Their support documents are excellent and provide a lot of useful information for all their services. The only reason I didn't give them a 10 is that the time it takes for them to respond to an issue could be slightly faster.

Verified User
Employee in Information Technology
Airlines/Aviation Company, 10,001+ employeesCitrix ADC
Citrix ADC 7.8
Based on 6 answers
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.

Verified User
Engineer in Information Technology
Insurance Company, 1001-5000 employeesAlternatives Considered
Akamai
We've used -- and considered -- a whole number of CDN offerings. The good news is that almost all of the CDN products on the market are terrific, and will pay for themselves via increased customer satisfaction and lower monthly hosting bills. For some cases, we're still more likely to suggest CloudFlare (which has a free tier) or an integrated offering from a cloud provider, like Cloudfront.
Director of Engineering
NorthOutComputer Software, 51-200 employees
Citrix ADC
I have only used NetScaler in the past which felt like a completely different application to what it is now. There used to be a substantial amount of lag and associated frustration when using it but now as Citrix it is superb, not perfect but for someone who knows what it once was, currently it's a delightful experience.

Verified User
Analyst in Quality Assurance
Computer Software Company, 1001-5000 employeesReturn on Investment
Akamai
- Akamai RoI improved over a period of times since it comes with heavy costs, however global deliveries in over 100 counties and global web platforms usage helps improve RoI
- With the complex UI challenges, ROI could be impacted negatively when you have to invest in operations and time.
Senior Product Manger, Digital Commerce
Dell TechnologiesComputer Hardware, 51-200 employees
Citrix ADC
- More sales referrals; clients impressed with the ease and flexibility of accessing apps have resulted in more clientele.
- Less time spent on other more time-consuming and less flexible technologies, such as MS RD services.
- Increasing our cloud services footprint has been achieved because of our use of Citrix technology.
IT Service Director
Philantech3Information Technology and Services, 1-10 employees
Pricing Details
Akamai
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Citrix ADC
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No