What users are saying about
52 Ratings
15 Ratings
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Video Marketing

    Akamai

    Feature Set Not Supported
    N/A
    8.6

    JW Player

    86%
    JW Player ranks higher in 2/2 features

    Support for advertisements

    N/A
    0 Ratings
    9.1
    91%
    2 Ratings

    Video SEO

    N/A
    0 Ratings
    8.1
    81%
    2 Ratings

    Video Security

    Akamai

    Feature Set Not Supported
    N/A
    7.8

    JW Player

    78%
    JW Player ranks higher in 4/4 features

    Video access controls

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    User management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Video link sharing

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    External video

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Video Player

    Akamai

    Feature Set Not Supported
    N/A
    7.0

    JW Player

    70%
    JW Player ranks higher in 4/4 features

    Player customization

    N/A
    0 Ratings
    2.0
    20%
    3 Ratings

    Embedded videos

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Video quality / Bandwidth controls

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Mobile compatibility

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Video Analytics

    Akamai

    Feature Set Not Supported
    N/A
    1.0

    JW Player

    10%
    JW Player ranks higher in 3/3 features

    Per viewer tracking

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Per video tracking

    N/A
    0 Ratings
    1.0
    10%
    2 Ratings

    Video analytics dashboard

    N/A
    0 Ratings
    1.0
    10%
    3 Ratings

    Video Hosting, Management & Storage

    Akamai

    Feature Set Not Supported
    N/A
    8.6

    JW Player

    86%
    JW Player ranks higher in 5/5 features

    On-Demand video

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Live streaming

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Video upload & format support

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Video library / File management

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Video portal

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Akamai is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Akamai

    90%
    15 Ratings
    8.0

    JW Player

    80%
    4 Ratings

    Likelihood to Renew

    Akamai

    N/A
    0 Ratings
    10.0

    JW Player

    100%
    1 Rating

    Usability

    Akamai

    N/A
    0 Ratings
    9.0

    JW Player

    90%
    1 Rating

    Support Rating

    8.5

    Akamai

    85%
    4 Ratings
    7.0

    JW Player

    70%
    4 Ratings

    Implementation Rating

    Akamai

    N/A
    0 Ratings
    7.0

    JW Player

    70%
    2 Ratings

    Likelihood to Recommend

    Akamai

    Akamai is a well-established brand name with a great product. It meets and many time exceeds the needs for global content delivery and security management layer at the edge. Fine grain security tuning seems cumbersome as the definition of the app keeps changing. It also requires an investment of time for the setup which doesn't necessarily make sense for smaller scale scenarios. Some products offered by AWS, Azure or the Google Cloud can be more tightly integrated with cloud provider offerings thus easier to configure.
    Anonymous | TrustRadius Reviewer

    JW Player

    JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
    Jim Manney | TrustRadius Reviewer

    Pros

    Akamai

    • Content offloading - once rules are set up within Akamai you don't need to even think about how many images or large JavaScript or CSS files (for example) are being served from your own estate, Akamai takes care of it all via rules that are quick, easy and flexible.
    • Page caching - for pages that don't change very often Akamai allows you to set up rules, quickly and easily, to serve up your page content for you, which takes even more load away from your origin servers.
    • Quick rollback - the Akamai system allows easy testing of rules and changes via a staging system, and also offers a quick rollback option, which is perfect for the rare occasions when something has been set up incorrectly.
    Anonymous | TrustRadius Reviewer

    JW Player

    • Responsive HTML5
    • Provides share functionality built into the player
    • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
    • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
    Ross R. Mason | TrustRadius Reviewer

    Cons

    Akamai

    • The interface in their control centre could be a bit more user-friendly with some of the settings in places that you wouldn't expect them to be. The search offsets this problem to an extent but it's still sometimes slower than you'd like to find what you are looking for.
    Adam Rooney | TrustRadius Reviewer

    JW Player

    • Definitely missing the ability (in and easy way) to have clickable links in the video.
    • Analytics is a little cumbersome and not very user-friendly.
    Bryan Crowe | TrustRadius Reviewer

    Pricing Details

    Akamai

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    JW Player

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Akamai

    No score
    No answers yet
    No answers on this topic

    JW Player

    JW Player 10.0
    Based on 1 answer
    Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
    Ross R. Mason | TrustRadius Reviewer

    Usability

    Akamai

    No score
    No answers yet
    No answers on this topic

    JW Player

    JW Player 9.0
    Based on 1 answer
    Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
    Ross R. Mason | TrustRadius Reviewer

    Support Rating

    Akamai

    Akamai 8.5
    Based on 4 answers
    Their support documents are excellent and provide a lot of useful information for all their services. The only reason I didn't give them a 10 is that the time it takes for them to respond to an issue could be slightly faster.
    Anonymous | TrustRadius Reviewer

    JW Player

    JW Player 7.0
    Based on 4 answers
    Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
    Bryan Crowe | TrustRadius Reviewer

    Implementation Rating

    Akamai

    No score
    No answers yet
    No answers on this topic

    JW Player

    JW Player 7.0
    Based on 2 answers
    One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
    Ross R. Mason | TrustRadius Reviewer

    Alternatives Considered

    Akamai

    We've used -- and considered -- a whole number of CDN offerings. The good news is that almost all of the CDN products on the market are terrific, and will pay for themselves via increased customer satisfaction and lower monthly hosting bills. For some cases, we're still more likely to suggest CloudFlare (which has a free tier) or an integrated offering from a cloud provider, like Cloudfront.
    Joshua Dickson | TrustRadius Reviewer

    JW Player

    JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
    Jim Cairl | TrustRadius Reviewer

    Return on Investment

    Akamai

    • Akamai RoI improved over a period of times since it comes with heavy costs, however global deliveries in over 100 counties and global web platforms usage helps improve RoI
    • With the complex UI challenges, ROI could be impacted negatively when you have to invest in operations and time.
    Vaibhav Choksi | TrustRadius Reviewer

    JW Player

    • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
    • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
    • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
    Jim Manney | TrustRadius Reviewer

    Add comparison