What users are saying about
35 Ratings
13 Ratings
35 Ratings
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Score 7.2 out of 101
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.7 out of 101

Likelihood to Recommend

Akamai

Akamai is a well-established brand name with a great product. It meets and many time exceeds the needs for global content delivery and security management layer at the edge. Fine grain security tuning seems cumbersome as the definition of the app keeps changing. It also requires an investment of time for the setup which doesn't necessarily make sense for smaller scale scenarios. Some products offered by AWS, Azure or the Google Cloud can be more tightly integrated with cloud provider offerings thus easier to configure.
No photo available

JW Player

JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Jim Manney profile photo

Feature Rating Comparison

Video Marketing

Akamai
JW Player
8.6
Support for advertisements
Akamai
JW Player
9.1
Video SEO
Akamai
JW Player
8.2

Video Security

Akamai
JW Player
9.0
Video access controls
Akamai
JW Player
9.0
User management
Akamai
JW Player
9.0
Video link sharing
Akamai
JW Player
8.0
External video
Akamai
JW Player
10.0

Video Player

Akamai
JW Player
9.5
Player customization
Akamai
JW Player
8.2
Embedded videos
Akamai
JW Player
10.0
Video quality / Bandwidth controls
Akamai
JW Player
10.0
Mobile compatibility
Akamai
JW Player
10.0

Video Analytics

Akamai
JW Player
8.6
Per video tracking
Akamai
JW Player
9.0
Video analytics dashboard
Akamai
JW Player
8.2

Video Hosting, Management & Storage

Akamai
JW Player
9.3
On-Demand video
Akamai
JW Player
9.1
Live streaming
Akamai
JW Player
10.0
Video upload & format support
Akamai
JW Player
8.2
Video library / File management
Akamai
JW Player
9.1
Video portal
Akamai
JW Player
10.0

Pros

Akamai

  • Very advanced compression algorithms and a global content delivery network.
  • Sophisticated security features.
  • On-demand network scalability.
  • Great dashboard and real-time reporting
No photo available

JW Player

  • Ease of use: We have several hundred people who use JW Player on a weekly basis and we needed to be able to train them quickly. JW Player is very intuitive and easy to understand.
  • Reliability: We rarely ever have any unscheduled downtime with JW Player.
  • Analytics: We wanted to be able to chart growth over a period of weeks and months and JW Analytivs give us a good view into how our video is being consumed. The realtime analytics are especially helpful.
Jim Manney profile photo

Cons

Akamai

  • The user interface can be daunting and confusing to new users
  • The pricing tiers are often not competitive with standard CDN service offerings from other companies
Joshua Dickson profile photo

JW Player

  • I would like to be able to follow the analytics of a video series over the course of time. Currently, It's difficult to do that.
  • I would like to have multiple logins for a single account.
  • I don't
  • I don't think there is any revision history. After a video is posted we occasionally need to change a headline or description and the update doesn't show up.
Jim Manney profile photo

Likelihood to Renew

Akamai

No score
No answers yet
No answers on this topic

JW Player

JW Player 10.0
Based on 1 answer
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
Ross R. Mason profile photo

Usability

Akamai

No score
No answers yet
No answers on this topic

JW Player

JW Player 9.0
Based on 1 answer
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
Ross R. Mason profile photo

Support

Akamai

No score
No answers yet
No answers on this topic

JW Player

JW Player 1.0
Based on 1 answer
Slow responsiveness; staff seems overwhelmed OR does not seem to have SLAs established for performance and there is nothing online for customers to measure responsiveness to cases other than maintain their own tracking methods
Ross R. Mason profile photo

Implementation

Akamai

No score
No answers yet
No answers on this topic

JW Player

JW Player 7.0
Based on 1 answer
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
Ross R. Mason profile photo

Alternatives Considered

Akamai

Akamai is a leader in CDN domain with adaptive media delivery and download delivery and it helps work by reducing the distance between your website and your target audience. It also provides 24X7 support services.
Vaibhav Choksi profile photo

JW Player

JW Player is competitive with VideoJS and MediaElements. Though we preferred VideoJS based on some features for its player attributes for years, we ultimately switched to JW Player due to its platform capabilities, functionality and recent investments the firm was making to significantly improve its overall offering
Ross R. Mason profile photo

Return on Investment

Akamai

  • Akamai offers a number of front-end optimizations that you can choose to implement to speed up page loads and offer a better customer experience
  • Akamai's high prices can often negate savings that you get from offloading file-hosting responsibility; ensure your use case demands Akamai's offerings before moving ahead
Joshua Dickson profile photo

JW Player

  • Positive in the sense that we have been able to integrate its use and their platform for our VideoproFile.net client videos hosting and distribution, with far greater functionality and features than just using the stand-alone player as a plugin for the site.
  • There have been some negative impacts such as the playlist RSS feed iTunes incompatibility as already mentioned.
  • Another negative impact on some videos with the JW Platform is its encoding qualities seem to be lesser than popular video sharing sites such as Vimeo, YouTube and Dailymotion; this is only evident on certain videos, however serious enough that the only alternative is to encode our own, load to our own CDN, then load via URL to the JW Platform, then uploading a separate image for its thumbnail. This is a work-around, but seems completely unnecessary given that since most clients are inclined to just use the FREE video sharing sites anyway, we cannot afford to see some videos appear to display blurry images at places within the videos encoded and hosted on JW Platform. This also places a greater burden on us to review every video hosted with JW Platform as a measure of QA...steps we'd prefer NOT to take if we could rely on its quality of encoding matching that of the most popular video sharing sites.
Ross R. Mason profile photo

Pricing Details

Akamai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

JW Player

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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