52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 52 reviews and ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 15 reviews and ratings
Feature Set Ratings
Video Marketing

Akamai
Feature Set Not Supported
N/A
8.6
JW Player
86%
JW Player ranks higher in 2/2 features
JW Player ranks higher in 2/2 features
Support for advertisements

N/A
0 Ratings
9.1
91%
2 Ratings
Video SEO

N/A
0 Ratings
8.1
81%
2 Ratings
Video Security

Akamai
Feature Set Not Supported
N/A
7.8
JW Player
78%
JW Player ranks higher in 4/4 features
JW Player ranks higher in 4/4 features
Video access controls

N/A
0 Ratings
9.0
90%
1 Rating
User management

N/A
0 Ratings
9.0
90%
1 Rating
Video link sharing

N/A
0 Ratings
7.0
70%
3 Ratings
External video

N/A
0 Ratings
6.0
60%
2 Ratings
Video Player

Akamai
Feature Set Not Supported
N/A
7.0
JW Player
70%
JW Player ranks higher in 4/4 features
JW Player ranks higher in 4/4 features
Player customization

N/A
0 Ratings
2.0
20%
3 Ratings
Embedded videos

N/A
0 Ratings
6.0
60%
3 Ratings
Video quality / Bandwidth controls

N/A
0 Ratings
10.0
100%
3 Ratings
Mobile compatibility

N/A
0 Ratings
10.0
100%
3 Ratings
Video Analytics

Akamai
Feature Set Not Supported
N/A
1.0
JW Player
10%
JW Player ranks higher in 3/3 features
JW Player ranks higher in 3/3 features
Per viewer tracking

N/A
0 Ratings
1.0
10%
1 Rating
Per video tracking

N/A
0 Ratings
1.0
10%
2 Ratings
Video analytics dashboard

N/A
0 Ratings
1.0
10%
3 Ratings
Video Hosting, Management & Storage

Akamai
Feature Set Not Supported
N/A
8.6
JW Player
86%
JW Player ranks higher in 5/5 features
JW Player ranks higher in 5/5 features
On-Demand video

N/A
0 Ratings
6.0
60%
3 Ratings
Live streaming

N/A
0 Ratings
10.0
100%
1 Rating
Video upload & format support

N/A
0 Ratings
10.0
100%
3 Ratings
Video library / File management

N/A
0 Ratings
7.0
70%
3 Ratings
Video portal

N/A
0 Ratings
10.0
100%
1 Rating
Attribute Ratings
- Akamai is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

9.0
Akamai
90%
15 Ratings
8.0
JW Player
80%
4 Ratings
Likelihood to Renew

Akamai
N/A
0 Ratings
10.0
JW Player
100%
1 Rating
Usability

Akamai
N/A
0 Ratings
9.0
JW Player
90%
1 Rating
Support Rating

8.5
Akamai
85%
4 Ratings
7.0
JW Player
70%
4 Ratings
Implementation Rating

Akamai
N/A
0 Ratings
7.0
JW Player
70%
2 Ratings
Likelihood to Recommend
Akamai
Akamai is a well-established brand name with a great product. It meets and many time exceeds the needs for global content delivery and security management layer at the edge. Fine grain security tuning seems cumbersome as the definition of the app keeps changing. It also requires an investment of time for the setup which doesn't necessarily make sense for smaller scale scenarios. Some products offered by AWS, Azure or the Google Cloud can be more tightly integrated with cloud provider offerings thus easier to configure.

Verified User
Engineer in Engineering
Retail Company, 10,001+ employeesJW Player
JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Director of Video Content
Forum CommunicationsMedia Production, 1001-5000 employees
Pros
Akamai
- Content offloading - once rules are set up within Akamai you don't need to even think about how many images or large JavaScript or CSS files (for example) are being served from your own estate, Akamai takes care of it all via rules that are quick, easy and flexible.
- Page caching - for pages that don't change very often Akamai allows you to set up rules, quickly and easily, to serve up your page content for you, which takes even more load away from your origin servers.
- Quick rollback - the Akamai system allows easy testing of rules and changes via a staging system, and also offers a quick rollback option, which is perfect for the rare occasions when something has been set up incorrectly.

Verified User
Manager in Information Technology
Airlines/Aviation Company, 5001-10,000 employeesJW Player
- Responsive HTML5
- Provides share functionality built into the player
- Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
- Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
Chief Executive Officer
Motion Media SolutionsMedia Production, 1-10 employees
Cons
Akamai
- The interface in their control centre could be a bit more user-friendly with some of the settings in places that you wouldn't expect them to be. The search offsets this problem to an extent but it's still sometimes slower than you'd like to find what you are looking for.
Developer
M and M DirectRetail, 501-1000 employees
JW Player
- Definitely missing the ability (in and easy way) to have clickable links in the video.
- Analytics is a little cumbersome and not very user-friendly.
Digital & Video Specialist
Allured Business MediaPublishing, 11-50 employees
Pricing Details
Akamai
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—JW Player
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Akamai
No score
No answers yet
No answers on this topic
JW Player
JW Player 10.0
Based on 1 answer
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
Chief Executive Officer
Motion Media SolutionsMedia Production, 1-10 employees
Usability
Akamai
No score
No answers yet
No answers on this topic
JW Player
JW Player 9.0
Based on 1 answer
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
Chief Executive Officer
Motion Media SolutionsMedia Production, 1-10 employees
Support Rating
Akamai
Akamai 8.5
Based on 4 answers
Their support documents are excellent and provide a lot of useful information for all their services. The only reason I didn't give them a 10 is that the time it takes for them to respond to an issue could be slightly faster.

Verified User
Employee in Information Technology
Airlines/Aviation Company, 10,001+ employeesJW Player
JW Player 7.0
Based on 4 answers
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
Digital & Video Specialist
Allured Business MediaPublishing, 11-50 employees
Implementation Rating
Akamai
No score
No answers yet
No answers on this topic
JW Player
JW Player 7.0
Based on 2 answers
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
Chief Executive Officer
Motion Media SolutionsMedia Production, 1-10 employees
Alternatives Considered
Akamai
We've used -- and considered -- a whole number of CDN offerings. The good news is that almost all of the CDN products on the market are terrific, and will pay for themselves via increased customer satisfaction and lower monthly hosting bills. For some cases, we're still more likely to suggest CloudFlare (which has a free tier) or an integrated offering from a cloud provider, like Cloudfront.
Director of Engineering
NorthOutComputer Software, 51-200 employees
JW Player
JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
Director, Online Advertising and Operations
PlaybillPublishing, 51-200 employees
Return on Investment
Akamai
- Akamai RoI improved over a period of times since it comes with heavy costs, however global deliveries in over 100 counties and global web platforms usage helps improve RoI
- With the complex UI challenges, ROI could be impacted negatively when you have to invest in operations and time.
Senior Product Manger, Digital Commerce
Dell TechnologiesComputer Hardware, 51-200 employees
JW Player
- JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
- We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
- The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
Director of Video Content
Forum CommunicationsMedia Production, 1001-5000 employees