What users are saying about
41 Ratings
13 Ratings
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Akamai

Akamai is a well-established brand name with a great product. It meets and many time exceeds the needs for global content delivery and security management layer at the edge. Fine grain security tuning seems cumbersome as the definition of the app keeps changing. It also requires an investment of time for the setup which doesn't necessarily make sense for smaller scale scenarios. Some products offered by AWS, Azure or the Google Cloud can be more tightly integrated with cloud provider offerings thus easier to configure.
Anonymous | TrustRadius Reviewer

JW Player

JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Jim Manney | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Akamai
JW Player
8.6
Support for advertisements
Akamai
JW Player
9.1
Video SEO
Akamai
JW Player
8.1

Video Security

Akamai
JW Player
7.8
Video access controls
Akamai
JW Player
9.0
User management
Akamai
JW Player
9.0
Video link sharing
Akamai
JW Player
7.0
External video
Akamai
JW Player
6.0

Video Player

Akamai
JW Player
7.0
Player customization
Akamai
JW Player
2.0
Embedded videos
Akamai
JW Player
6.0
Video quality / Bandwidth controls
Akamai
JW Player
10.0
Mobile compatibility
Akamai
JW Player
10.0

Video Analytics

Akamai
JW Player
1.0
Per viewer tracking
Akamai
JW Player
1.0
Per video tracking
Akamai
JW Player
1.0
Video analytics dashboard
Akamai
JW Player
1.0

Video Hosting, Management & Storage

Akamai
JW Player
8.6
On-Demand video
Akamai
JW Player
6.0
Live streaming
Akamai
JW Player
10.0
Video upload & format support
Akamai
JW Player
10.0
Video library / File management
Akamai
JW Player
7.0
Video portal
Akamai
JW Player
10.0

Pros

Akamai

  • Content offloading - once rules are set up within Akamai you don't need to even think about how many images or large JavaScript or CSS files (for example) are being served from your own estate, Akamai takes care of it all via rules that are quick, easy and flexible.
  • Page caching - for pages that don't change very often Akamai allows you to set up rules, quickly and easily, to serve up your page content for you, which takes even more load away from your origin servers.
  • Quick rollback - the Akamai system allows easy testing of rules and changes via a staging system, and also offers a quick rollback option, which is perfect for the rare occasions when something has been set up incorrectly.
Anonymous | TrustRadius Reviewer

JW Player

  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
Ross R. Mason | TrustRadius Reviewer

Cons

Akamai

  • The interface in their control centre could be a bit more user-friendly with some of the settings in places that you wouldn't expect them to be. The search offsets this problem to an extent but it's still sometimes slower than you'd like to find what you are looking for.
Adam Rooney | TrustRadius Reviewer

JW Player

  • Definitely missing the ability (in and easy way) to have clickable links in the video.
  • Analytics is a little cumbersome and not very user-friendly.
Bryan Crowe | TrustRadius Reviewer

Likelihood to Renew

Akamai

No score
No answers yet
No answers on this topic

JW Player

JW Player 10.0
Based on 1 answer
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
Ross R. Mason | TrustRadius Reviewer

Usability

Akamai

No score
No answers yet
No answers on this topic

JW Player

JW Player 9.0
Based on 1 answer
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
Ross R. Mason | TrustRadius Reviewer

Support Rating

Akamai

Akamai 8.5
Based on 4 answers
Their support documents are excellent and provide a lot of useful information for all their services. The only reason I didn't give them a 10 is that the time it takes for them to respond to an issue could be slightly faster.
Anonymous | TrustRadius Reviewer

JW Player

JW Player 7.0
Based on 2 answers
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
Bryan Crowe | TrustRadius Reviewer

Implementation Rating

Akamai

No score
No answers yet
No answers on this topic

JW Player

JW Player 7.0
Based on 1 answer
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
Ross R. Mason | TrustRadius Reviewer

Alternatives Considered

Akamai

We've used -- and considered -- a whole number of CDN offerings. The good news is that almost all of the CDN products on the market are terrific, and will pay for themselves via increased customer satisfaction and lower monthly hosting bills. For some cases, we're still more likely to suggest CloudFlare (which has a free tier) or an integrated offering from a cloud provider, like Cloudfront.
Joshua Dickson | TrustRadius Reviewer

JW Player

JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
Jim Cairl | TrustRadius Reviewer

Return on Investment

Akamai

  • Akamai RoI improved over a period of times since it comes with heavy costs, however global deliveries in over 100 counties and global web platforms usage helps improve RoI
  • With the complex UI challenges, ROI could be impacted negatively when you have to invest in operations and time.
Vaibhav Choksi | TrustRadius Reviewer

JW Player

  • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
  • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
  • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
Jim Manney | TrustRadius Reviewer

Pricing Details

Akamai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JW Player

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison