What users are saying about

Akamai

29 Ratings

JW Player

10 Ratings

Akamai

29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

JW Player

10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

Akamai

Akamai are the leaders in content delivery networks and their service reflects that. If you want a fast experience for your users then a reliable CDN is essential and I wouldn't hesitate to recommend Akamai.
No photo available

JW Player

JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Jim Manney profile photo

Feature Rating Comparison

Video Marketing

Akamai
JW Player
8.9
Support for advertisements
Akamai
JW Player
9.2
Video SEO
Akamai
JW Player
8.5

Video Security

Akamai
JW Player
9.0
Video access controls
Akamai
JW Player
9.0
User management
Akamai
JW Player
9.0
Video link sharing
Akamai
JW Player
8.0
External video
Akamai
JW Player
10.0

Video Player

Akamai
JW Player
9.6
Player customization
Akamai
JW Player
8.5
Embedded videos
Akamai
JW Player
10.0
Video quality / Bandwidth controls
Akamai
JW Player
10.0
Mobile compatibility
Akamai
JW Player
10.0

Video Analytics

Akamai
JW Player
8.7
Per video tracking
Akamai
JW Player
9.0
Video analytics dashboard
Akamai
JW Player
8.5

Video Hosting, Management & Storage

Akamai
JW Player
9.4
On-Demand video
Akamai
JW Player
9.2
Live streaming
Akamai
JW Player
10.0
Video upload & format support
Akamai
JW Player
8.5
Video library / File management
Akamai
JW Player
9.2
Video portal
Akamai
JW Player
10.0

Pros

  • Content offloading - once rules are set up within Akamai you don't need to even think about how many images or large JavaScript or CSS files (for example) are being served from your own estate, Akamai takes care of it all via rules that are quick, easy and flexible.
  • Page caching - for pages that don't change very often Akamai allows you to set up rules, quickly and easily, to serve up your page content for you, which takes even more load away from your origin servers.
  • Quick rollback - the Akamai system allows easy testing of rules and changes via a staging system, and also offers a quick rollback option, which is perfect for the rare occasions when something has been set up incorrectly.
No photo available
  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
Ross R. Mason profile photo

Cons

  • The interface in their control centre could be a bit more user-friendly with some of the settings in places that you wouldn't expect them to be. The search offsets this problem to an extent but it's still sometimes slower than you'd like to find what you are looking for.
Adam Rooney profile photo
  • Technical support is extremely slow to respond to inquiries and often does no more than point to existing documentation on its knowledgevbase, which is often inadequate, and slows down proper resolution to issues.
  • No access to cases established for customer record of all correspondence with support.
  • JW Platform Playlist RSS feed is not currently compatible with iTunes video podcast submission parameters which is a real disconnect.
Ross R. Mason profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
JW Player10.0
Based on 1 answer
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
Ross R. Mason profile photo

Usability

No score
No answers yet
No answers on this topic
JW Player9.0
Based on 1 answer
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
Ross R. Mason profile photo

Support

No score
No answers yet
No answers on this topic
JW Player1.0
Based on 1 answer
Slow responsiveness; staff seems overwhelmed OR does not seem to have SLAs established for performance and there is nothing online for customers to measure responsiveness to cases other than maintain their own tracking methods
Ross R. Mason profile photo

Implementation

No score
No answers yet
No answers on this topic
JW Player7.0
Based on 1 answer
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
Ross R. Mason profile photo

Alternatives Considered

Akamai offers sophisticated security and defense layers in addition to its content delivery network. Its focus on security is well known and beats offerings from AWS and Azure to punches. It redefined the cloud security market by extending its core offering.
No photo available
JW Player is competitive with VideoJS and MediaElements. Though we preferred VideoJS based on some features for its player attributes for years, we ultimately switched to JW Player due to its platform capabilities, functionality and recent investments the firm was making to significantly improve its overall offering
Ross R. Mason profile photo

Return on Investment

  • The front end optimisations available from Akamai are so significant and yet so hidden it makes for an extremely pleasing user experience. When a page loads just that much faster due to images being in the exact right format for the job it gives a clear advantage over competitors.
  • Analytics coming from Akamai have changed the decisions made within the business for the better and have resulted in great improvements in many areas, such as a greater retention of visitors to the site. Little tweaks to possible certain problem areas flagged by Akamai have made a huge difference.
Adam Rooney profile photo
  • Positive in the sense that we have been able to integrate its use and their platform for our VideoproFile.net client videos hosting and distribution, with far greater functionality and features than just using the stand-alone player as a plugin for the site.
  • There have been some negative impacts such as the playlist RSS feed iTunes incompatibility as already mentioned.
  • Another negative impact on some videos with the JW Platform is its encoding qualities seem to be lesser than popular video sharing sites such as Vimeo, YouTube and Dailymotion; this is only evident on certain videos, however serious enough that the only alternative is to encode our own, load to our own CDN, then load via URL to the JW Platform, then uploading a separate image for its thumbnail. This is a work-around, but seems completely unnecessary given that since most clients are inclined to just use the FREE video sharing sites anyway, we cannot afford to see some videos appear to display blurry images at places within the videos encoded and hosted on JW Platform. This also places a greater burden on us to review every video hosted with JW Platform as a measure of QA...steps we'd prefer NOT to take if we could rely on its quality of encoding matching that of the most popular video sharing sites.
Ross R. Mason profile photo

Pricing Details

Akamai

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

JW Player

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details