What users are saying about
41 Ratings
41 Ratings
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Score 8 out of 100
2 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Akamai

Akamai is a well-established brand name with a great product. It meets and many time exceeds the needs for global content delivery and security management layer at the edge. Fine grain security tuning seems cumbersome as the definition of the app keeps changing. It also requires an investment of time for the setup which doesn't necessarily make sense for smaller scale scenarios. Some products offered by AWS, Azure or the Google Cloud can be more tightly integrated with cloud provider offerings thus easier to configure.
Anonymous | TrustRadius Reviewer

Neustar UltraDNS

I think it is best when you might need a lot of detail. I wouldn't suggest this for sharing with an end user.
John Dykstra | TrustRadius Reviewer

Pros

Akamai

  • Content offloading - once rules are set up within Akamai you don't need to even think about how many images or large JavaScript or CSS files (for example) are being served from your own estate, Akamai takes care of it all via rules that are quick, easy and flexible.
  • Page caching - for pages that don't change very often Akamai allows you to set up rules, quickly and easily, to serve up your page content for you, which takes even more load away from your origin servers.
  • Quick rollback - the Akamai system allows easy testing of rules and changes via a staging system, and also offers a quick rollback option, which is perfect for the rare occasions when something has been set up incorrectly.
Anonymous | TrustRadius Reviewer

Neustar UltraDNS

  • Speed
  • Reliability
  • Resilience
Anonymous | TrustRadius Reviewer

Cons

Akamai

  • The interface in their control centre could be a bit more user-friendly with some of the settings in places that you wouldn't expect them to be. The search offsets this problem to an extent but it's still sometimes slower than you'd like to find what you are looking for.
Adam Rooney | TrustRadius Reviewer

Neustar UltraDNS

  • I'm pretty happy with it as is.
John Dykstra | TrustRadius Reviewer

Usability

Akamai

No score
No answers yet
No answers on this topic

Neustar UltraDNS

Neustar UltraDNS 9.0
Based on 1 answer
I haven't had any problems.
John Dykstra | TrustRadius Reviewer

Support Rating

Akamai

Akamai 8.5
Based on 4 answers
Their support documents are excellent and provide a lot of useful information for all their services. The only reason I didn't give them a 10 is that the time it takes for them to respond to an issue could be slightly faster.
Anonymous | TrustRadius Reviewer

Neustar UltraDNS

Neustar UltraDNS 7.9
Based on 2 answers
On a rare occasion that we call for support, more like a HOW-TO type of thing, it is a live person, prompt, courteous and knowledgeable.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Akamai

We've used -- and considered -- a whole number of CDN offerings. The good news is that almost all of the CDN products on the market are terrific, and will pay for themselves via increased customer satisfaction and lower monthly hosting bills. For some cases, we're still more likely to suggest CloudFlare (which has a free tier) or an integrated offering from a cloud provider, like Cloudfront.
Joshua Dickson | TrustRadius Reviewer

Neustar UltraDNS

We read reviews and had a demo. That suited us well.
Anonymous | TrustRadius Reviewer

Return on Investment

Akamai

  • Akamai RoI improved over a period of times since it comes with heavy costs, however global deliveries in over 100 counties and global web platforms usage helps improve RoI
  • With the complex UI challenges, ROI could be impacted negatively when you have to invest in operations and time.
Vaibhav Choksi | TrustRadius Reviewer

Neustar UltraDNS

  • I like their free offerings.
John Dykstra | TrustRadius Reviewer

Pricing Details

Akamai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Neustar UltraDNS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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