What users are saying about
10 Ratings
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320 Ratings
10 Ratings
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Score 1 out of 100

Ascentis

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320 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

AkkenCloud

Akken could be described to be suitable for a staffing company but just spend more money on a product that is worthwhile. It is really a terrible ATS and it's a sad fact that I was not here for the selection process. Apparently people pushed for Bullhorn but it was deemed too expensive. That is shortsighted.
Anonymous | TrustRadius Reviewer

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

AkkenCloud
1.0
Ascentis
6.7
Job Requisition Management
AkkenCloud
1.0
Ascentis
7.0
Company Website Posting
AkkenCloud
1.0
Ascentis
7.1
Publish to Social Media
AkkenCloud
1.0
Ascentis
6.9
Job Search Site Posting
AkkenCloud
1.0
Ascentis
6.6
Resume Management
AkkenCloud
1.0
Ascentis
Duplicate Candidate Prevention
AkkenCloud
1.0
Ascentis
6.6
Candidate Search
AkkenCloud
1.0
Ascentis
Applicant Tracking
AkkenCloud
1.0
Ascentis
6.6
Collaboration
AkkenCloud
1.0
Ascentis
Task Creation and Delegation
AkkenCloud
1.0
Ascentis
Email Templates
AkkenCloud
1.0
Ascentis
User Permissions
AkkenCloud
1.0
Ascentis
Notifications and Alerts
AkkenCloud
1.0
Ascentis
5.8
Reporting
AkkenCloud
1.0
Ascentis

Human Resource Management

AkkenCloud
Ascentis
7.5
Employee demographic data
AkkenCloud
Ascentis
8.0
Employment history
AkkenCloud
Ascentis
7.9
Job profiles and administration
AkkenCloud
Ascentis
7.7
Workflow for transfers, promotions, pay raises, etc.
AkkenCloud
Ascentis
7.3
Organizational charting
AkkenCloud
Ascentis
6.5
Organization and location management
AkkenCloud
Ascentis
7.6
Compliance data (COBRA, OSHA, etc.)
AkkenCloud
Ascentis
7.7

Payroll Management

AkkenCloud
Ascentis
8.2
Pay calculation
AkkenCloud
Ascentis
8.6
Support for external payroll vendors
AkkenCloud
Ascentis
7.5
Off-cycle/On-Demand payment
AkkenCloud
Ascentis
8.3
Benefit plan administration
AkkenCloud
Ascentis
7.7
Direct deposit files
AkkenCloud
Ascentis
9.0
Salary revision and increment management
AkkenCloud
Ascentis
8.1
Reimbursement management
AkkenCloud
Ascentis
8.4

Leave and Attendance Management

AkkenCloud
Ascentis
8.0
Approval workflow
AkkenCloud
Ascentis
8.4
Balance details
AkkenCloud
Ascentis
7.9
Annual carry-forward and encashment
AkkenCloud
Ascentis
7.7

Employee Self Service

AkkenCloud
Ascentis
8.2
View and generate pay and benefit information
AkkenCloud
Ascentis
8.2
Update personal information
AkkenCloud
Ascentis
8.6
View company policy documentation
AkkenCloud
Ascentis
7.8
Employee recognition
AkkenCloud
Ascentis
7.7
View job history
AkkenCloud
Ascentis
8.6

Asset Management

AkkenCloud
Ascentis
6.1
Tracking of all physical assets
AkkenCloud
Ascentis
6.1

HR Reporting

AkkenCloud
Ascentis
6.6
Report builder
AkkenCloud
Ascentis
6.3
Pre-built reports
AkkenCloud
Ascentis
7.0
Ability to combine HR data with external data
AkkenCloud
Ascentis
6.4

Onboarding

AkkenCloud
Ascentis
6.6
New hire portal
AkkenCloud
Ascentis
6.8
Manager tracking tools
AkkenCloud
Ascentis
6.5

Performance and Goals

AkkenCloud
Ascentis
7.1
Corporate goal setting
AkkenCloud
Ascentis
6.6
Individual goal setting
AkkenCloud
Ascentis
7.4
Line-of sight-visibility
AkkenCloud
Ascentis
7.3
Performance tracking
AkkenCloud
Ascentis
6.9

Performance Management

AkkenCloud
Ascentis
6.6
Performance plans
AkkenCloud
Ascentis
6.6
Performance improvement plans
AkkenCloud
Ascentis
6.7
Review status tracking
AkkenCloud
Ascentis
7.1
Review reminders
AkkenCloud
Ascentis
6.8
Multiple review frequency
AkkenCloud
Ascentis
5.7

Succession Planning

AkkenCloud
Ascentis
6.3
Create succession plans/pools
AkkenCloud
Ascentis
6.3
Candidate ranking
AkkenCloud
Ascentis
6.4
Candidate search
AkkenCloud
Ascentis
6.1
Candidate development
AkkenCloud
Ascentis
6.4

Pros

AkkenCloud

  • Automatically keeps a record of activities such as email conversations related to a candidate.
  • Time and date stamp on events logged to a candidate and customer is a great resource.
  • Completing full company profiles with all contacts is very helpful for later efficiency.
Anonymous | TrustRadius Reviewer

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Cons

AkkenCloud

  • I had issues with AkkenCloud randomly shutting down.
  • Payroll - AkkenCloud wasn't as user friendly when I was trying to input time and process payroll.
Kirah Terlip | TrustRadius Reviewer

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

AkkenCloud

AkkenCloud 7.6
Based on 5 answers
There is no reason for us to make a switch. Everybody in the office is familiar with it and it allows us to get our work done faster. There are no pressing issues that would warrant a change at this point
Anonymous | TrustRadius Reviewer

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Usability

AkkenCloud

AkkenCloud 8.0
Based on 1 answer
Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.
Anonymous | TrustRadius Reviewer

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Reliability and Availability

AkkenCloud

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Performance

AkkenCloud

AkkenCloud 6.0
Based on 1 answer
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
Lisa Marcus | TrustRadius Reviewer

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Support Rating

AkkenCloud

AkkenCloud 1.0
Based on 3 answers
I give it a 1 because I couldn't give it a Zero. Horrible functionality, very ugly interface, and incredibly unfriendly to use. This system will offer nothing positive. It will only slow you down and make your workplace much more inefficient. If you are in the staffing industry where fast-paced is a way of life, this will only hurt you in the end.
Anonymous | TrustRadius Reviewer

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

In-Person Training

AkkenCloud

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Online Training

AkkenCloud

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Implementation Rating

AkkenCloud

AkkenCloud 6.0
Based on 1 answer
Encourage your team to watch the training videos available.
Anonymous | TrustRadius Reviewer

Ascentis

Ascentis 7.9
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Alternatives Considered

AkkenCloud

We preferred the ability to go with Mac computers. That was the number one selling point for us. Besides that we liked the ease of the product. The email interface looked exactly like Outlook. The calendar the same. The price was also a big selling point. It came in slightly cheaper than Bullhorn and other systems and in our opinion a better product.
Jamie Burchell | TrustRadius Reviewer

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Scalability

AkkenCloud

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Return on Investment

AkkenCloud

  • I'm unfamiliar with the ways AkkenCloud affected positively or negatively affected our overall business objectives.
  • For my position, AkkenCloud served it's purpose.
Kirah Terlip | TrustRadius Reviewer

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AkkenCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AkkenCloud
1.0
Ascentis
7.5

Likelihood to Renew

AkkenCloud
7.6
Ascentis
6.3

Usability

AkkenCloud
8.0
Ascentis
7.5

Reliability and Availability

AkkenCloud
Ascentis
6.3

Performance

AkkenCloud
6.0
Ascentis
6.7

Support Rating

AkkenCloud
1.0
Ascentis
8.0

In-Person Training

AkkenCloud
Ascentis
8.0

Online Training

AkkenCloud
Ascentis
8.0

Implementation Rating

AkkenCloud
6.0
Ascentis
7.9

Scalability

AkkenCloud
Ascentis
6.0

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