AkkenCloud vs Ascentis | TrustRadius

What users are saying about

Score 1 out of 10

Based on 10 reviews and ratings

Score 7.7 out of 10

Based on 320 reviews and ratings

Feature Rating Comparison

AkkenCloud

Ascentis

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Resume Management

Duplicate Candidate Prevention

Candidate Search

Applicant Tracking

Collaboration

Task Creation and Delegation

Email Templates

User Permissions

Notifications and Alerts

Reporting

AkkenCloud

Ascentis

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

AkkenCloud

Ascentis

Pay calculation

Support for external payroll vendors

Off-cycle/On-Demand payment

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

AkkenCloud

Ascentis

Approval workflow

Balance details

Annual carry-forward and encashment

AkkenCloud

Ascentis

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

AkkenCloud

Ascentis

Tracking of all physical assets

AkkenCloud

Ascentis

Report builder

Pre-built reports

Ability to combine HR data with external data

AkkenCloud

Ascentis

New hire portal

Manager tracking tools

AkkenCloud

Ascentis

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

AkkenCloud

Ascentis

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

AkkenCloud

Ascentis

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

Pros

Automatically keeps a record of activities such as email conversations related to a candidate.
Time and date stamp on events logged to a candidate and customer is a great resource.
Completing full company profiles with all contacts is very helpful for later efficiency.

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Verified User

Director in Legal

Transportation/Trucking/Railroad Company, 11-50 employees

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Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

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Verified User

Director in Human Resources

Hospital & Health Care Company, 1001-5000 employees

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Cons

I had issues with AkkenCloud randomly shutting down.
Payroll - AkkenCloud wasn't as user friendly when I was trying to input time and process payroll.

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Recruiter

The HT GroupStaffing and Recruiting, 51-200 employees

View all 7 answers on this topic

Updating the system so it is one platform and not two.
Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
When something is broken, quicker turn time on fixing the issue.
System needs updates to support AAP reporting.

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Verified User

Director in Human Resources

Civil Engineering Company, 501-1000 employees

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Likelihood to Renew

AkkenCloud 7.6

Based on 5 answers

There is no reason for us to make a switch. Everybody in the office is familiar with it and it allows us to get our work done faster. There are no pressing issues that would warrant a change at this point

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Verified User

Representative in Sales

Staffing and Recruiting Company, 11-50 employees

View all 5 answers on this topic

Ascentis 6.3

Based on 13 answers

This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.

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Kelly C. Neill, SPHR

Human Resources Manager

San Juan Construction, Inc.Construction, 201-500 employees

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Usability

AkkenCloud 8.0

Based on 1 answer

Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.

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Verified User

Director in Legal

Transportation/Trucking/Railroad Company, 11-50 employees

View all 1 answers on this topic

Ascentis 7.5

Based on 45 answers

I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.

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Verified User

Director in Human Resources

Building Materials Company, 51-200 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Ascentis 6.3

Based on 5 answers

They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.

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Verified User

Employee in Human Resources

Government Administration Company, 51-200 employees

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Performance

AkkenCloud 6.0

Based on 1 answer

It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed

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Staffing Consultant

CultureFitStaffing and Recruiting, 11-50 employees

View all 1 answers on this topic

Ascentis 6.7

Based on 4 answers

Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.

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Verified User

Employee in Human Resources

Government Administration Company, 51-200 employees

View all 4 answers on this topic

Support Rating

AkkenCloud 1.0

Based on 3 answers

I give it a 1 because I couldn't give it a Zero. Horrible functionality, very ugly interface, and incredibly unfriendly to use. This system will offer nothing positive. It will only slow you down and make your workplace much more inefficient. If you are in the staffing industry where fast-paced is a way of life, this will only hurt you in the end.

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Verified User

Contributor in Human Resources

Staffing & Recruiting Company, 51-200 employees

View all 3 answers on this topic

Ascentis 8.0

Based on 157 answers

Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.

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Verified User

Strategist in Marketing

Oil & Energy Company, 201-500 employees

View all 157 answers on this topic

In-Person Training

No score

No answers yet

No answers on this topic

Ascentis 8.0

Based on 1 answer

First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.

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Jennifer Steffens

IT & Marketing Coordinator

Howry Residential ServicesMental Health Care, 201-500 employees

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Online Training

No score

No answers yet

No answers on this topic

Ascentis 8.0

Based on 4 answers

Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.

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Jennifer Steffens

IT & Marketing Coordinator

Howry Residential ServicesMental Health Care, 201-500 employees

View all 4 answers on this topic

Implementation Rating

AkkenCloud 6.0

Based on 1 answer

Encourage your team to watch the training videos available.

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Verified User

Director in Legal

Transportation/Trucking/Railroad Company, 11-50 employees

View all 1 answers on this topic

Ascentis 7.9

Based on 6 answers

It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.

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Human Resources Manager

MultiLingual Solutions, Inc.Government Administration, 201-500 employees

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Alternatives Considered

We preferred the ability to go with Mac computers. That was the number one selling point for us. Besides that we liked the ease of the product. The email interface looked exactly like Outlook. The calendar the same. The price was also a big selling point. It came in slightly cheaper than Bullhorn and other systems and in our opinion a better product.

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Managing Partner - IT Staffing and Consulting

WestBurchell Inc.Staffing and Recruiting, 1-10 employees

View all 7 answers on this topic

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.

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Verified User

Manager in Human Resources

Logistics & Supply Chain Company, 201-500 employees

View all 164 answers on this topic

Scalability

No score

No answers yet

No answers on this topic

Ascentis 6.0

Based on 4 answers

Large acquisition would be very complicated, seems more appropriate for companies under 100

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Christina Miyamoto, PHR®

Human Resources Manager

N/AEntertainment, 51-200 employees

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Return on Investment

I'm unfamiliar with the ways AkkenCloud affected positively or negatively affected our overall business objectives.
For my position, AkkenCloud served it's purpose.

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Recruiter

The HT GroupStaffing and Recruiting, 51-200 employees

View all 7 answers on this topic

HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

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Verified User

Employee in Human Resources

Mechanical Or Industrial Engineering Company, 201-500 employees

View all 164 answers on this topic

Screenshots

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See All (7) Ascentis Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

AkkenCloud

Ascentis

AkkenCloud

Ascentis

AkkenCloud

Ascentis

AkkenCloud

Ascentis

AkkenCloud

Ascentis

AkkenCloud

Ascentis

AkkenCloud

Ascentis

AkkenCloud

Ascentis

AkkenCloud

Ascentis

AkkenCloud

Ascentis

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