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9 Ratings
Top Rated
79 Ratings
9 Ratings
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Score 5.9 out of 101
Top Rated
79 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

AkkenCloud

Akken works very well with every browser, which is a huge selling point for us since we are a Mac shop. The selling point I would add is that it works better on Firefox, which is one of the most secure browsers on the internet. Bullhorn and other competitors do not work on Firefox
Jamie Burchell profile photo

Bullhorn Recruitment CRM

Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
Ingrid Reyes profile photo

Feature Rating Comparison

Recruiting / ATS

AkkenCloud
8.6
Bullhorn Recruitment CRM
8.2
Job Requisition Management
AkkenCloud
9.0
Bullhorn Recruitment CRM
8.5
Company Website Posting
AkkenCloud
9.0
Bullhorn Recruitment CRM
8.8
Publish to Social Media
AkkenCloud
9.0
Bullhorn Recruitment CRM
8.6
Duplicate Candidate Prevention
AkkenCloud
9.0
Bullhorn Recruitment CRM
7.3
Candidate Search
AkkenCloud
9.0
Bullhorn Recruitment CRM
7.8
Applicant Tracking
AkkenCloud
9.0
Bullhorn Recruitment CRM
8.5
Collaboration
AkkenCloud
9.0
Bullhorn Recruitment CRM
8.3
Task Creation and Delegation
AkkenCloud
9.0
Bullhorn Recruitment CRM
8.7
Email Templates
AkkenCloud
4.0
Bullhorn Recruitment CRM
8.5
User Permissions
AkkenCloud
9.0
Bullhorn Recruitment CRM
8.9
Notifications and Alerts
AkkenCloud
9.0
Bullhorn Recruitment CRM
7.6
Reporting
AkkenCloud
9.0
Bullhorn Recruitment CRM
6.6
Job Search Site Posting
AkkenCloud
Bullhorn Recruitment CRM
8.3
Customized Application Form
AkkenCloud
Bullhorn Recruitment CRM
8.1
Resume Management
AkkenCloud
Bullhorn Recruitment CRM
8.4

Pros

  • The email interface is easy to use. I'd prefer if it pushes the email quicker. But it works well.
  • The job posting to website interface and ability is very easy and works extremely well.
  • The candidate and client database is very easy to use and works perfectly. The tie in from company to contact to job order is very easy.
Jamie Burchell profile photo
  • Management Reports
  • Recruitment Reports
  • Sales Reports
  • Forecasting Reports
Catherine Soto profile photo

Cons

  • When a candidate applies via applicant tracking, there is a glitch that you have to submit that candidate a different way than other candidates by using the applied function, then submitting from there. That is a glitch that should be fixed. You should be able to submit the same way and allow the system to track that he was a candidate from applicant tracking.
  • The new alerts from notes works well. The only change I would make is it is rather slow to attach a note now since the new messages have been added to notes.
  • Email should be a bit quicker. Rather than going to the server every 5 minutes, it should pull much quicker. That ability is rather easy to fix. Especially since we receive emails on our phone much quicker than we receive from Akken.
Jamie Burchell profile photo
  • Some key areas of the system are not customizable, including some very basic functions that you would expect to be. The amount of times we are told by support, "this is the default method and it cannot be changed" is quite disappointing.
  • The layout / workflow in vacancies is poor and not easy to see where you are at with each vacancy.
  • The LinkedIn integration does not work very well. It does not actually cross-reference profiles in LinkedIn & Bullhorn unless a certain link is clicked in every single candidate (even if the email address matches the one in the profile's Linkedin account), so this renders the LinkedIn integration ineffective in many cases. Furthermore, the LinkedIn team information area (aka 'Team activities') in each candidate profile does not populate properly, with information missing or strange text appearing. All in all, it's a poor API.
  • The process for booking interviews is arduous. For example, when in a candidate profile and trying to make an appointment for an interview, it does not populate fields you would expect it to. You even have to find/enter the candidate as an attendee when you're already in that candidate profile! (Sending out vacancy details to candidates is just as clunky. Even from within a vacancy you have to search from within all vacancy documents to find the job spec document that you want to send).
  • The email editor is shockingly bad. It's all too easy to end up sending out client or candidate emails with mixed-up fonts, because in the editor you cannot see what's going on. Also, when adding candidate notes, it does not keep the formatting such as paragraphs, so you end up with notes that don't read particularly well.
  • The 'standard resume' templates are not great and the formatting of CVs can end up looking a bit unprofessional. You are only allowed 2 templates, which is not much good if you have clients that require you to use their own front sheets. We now do all of our CV formatting outside of Bullhorn and then import the finished files into the candidate profile.
Steve B. Thompson profile photo

Likelihood to Renew

AkkenCloud7.6
Based on 5 answers
AkkenCloud is the closest application to incorporate staffing, billing, and candidate/employee tracking all in one package.
No photo available
Bullhorn Recruitment CRM4.9
Based on 8 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino profile photo

Usability

AkkenCloud8.0
Based on 1 answer
Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.
No photo available
Bullhorn Recruitment CRM10.0
Based on 1 answer
Bullhorn really works for me and what I do. I can move through full desk recruiting and use it to both market to clients as well as recruit candidates. Overall, it has helped to keep my business on track and to evaluate how well I am doing and to track effectively
Derek Rose profile photo

Performance

AkkenCloud6.0
Based on 1 answer
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
Lisa Marcus profile photo
No score
No answers yet
No answers on this topic

Support

AkkenCloud8.0
Based on 1 answer
We receive quick replies after posting an issue as a job ticket to Akken.
No photo available
Bullhorn Recruitment CRM1.0
Based on 1 answer
They don't care, they want you off the phone, and you have to talk to multiple people where you repeat your problem again and again before they tell you they will call you back. They never will call you back, so you'll call the next day & repeat the cycle until you finally shame someone into fixing your problem or threaten them with legal action due to breach of contract.
Dixie Agostino, SHRM-SCP, SPHR, CPC profile photo

Implementation

AkkenCloud6.0
Based on 1 answer
Encourage your team to watch the training videos available.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We preferred the ability to go with Mac computers. That was the number one selling point for us. Besides that we liked the ease of the product. The email interface looked exactly like Outlook. The calendar the same. The price was also a big selling point. It came in slightly cheaper than Bullhorn and other systems and in our opinion a better product.
Jamie Burchell profile photo
We had the in-house version of Influence (installed on our own server). We could have gone to their cloud system, but chose Bullhorn as we thought the functionality was better. However, this has not proven to be true. Influence wasn't perfect, but it's a fairly robust system and the workflow view is much better than Bullhorn.
Steve B. Thompson profile photo

Return on Investment

  • Better applicant tracking. Works extremely well to keep our candidates organized and easily submit and track our candidates through the interviewing process.
  • Employees and on point quicker. They have a task bar to accomplish every day.
  • The increase in resumes coming from our website has been unbelievable since we added the ability to publish our job orders from Akken to our site.
Jamie Burchell profile photo
  • After the initial learning curve that your employees can expect, we've definitely seen an increase in efficiency.
  • Our touch-points and constant contact with our network has increased; the system provides task and followup reminders and the ability to send mass mailings catered to a target audience.
  • Our back-office has experienced quite a bit of downtime and frustration when on-boarding or integrating products from the Bullhorn Marketplace.
Paul Sabatino profile photo

Screenshots

AkkenCloud

Pricing Details

AkkenCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Bullhorn Recruitment CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details