Likelihood to Recommend I don't know many other scenarios, as I have been with this company for 13 years and in this industry for roughly 25 years. It is a tool that is well suited for our company and this industry in general. As a staffing company, you can accomplish nearly everything imaginable with this tool. The only area I have seen that might not be ideal is if you wanted to run all kinds of metrics. You can run a variety of reports in Akken, the data fields are limited sometimes and one would think that wouldn't need to be the case. You should be able to put whatever data you want in any field to create the report you need.
Read full review DICE Open Web works well when you want to find IT specific candidates that are available in your local area. What I particularly like is that if you post a job, Dice Open Web/Talent Search will return potential candidates that meet your requirements. It is a proactive way they provide candidates from what you could do manually using their IntelliSearch tool to find candidates. I find that DICE is overall much more effective when you have a job to post and the candidates apply rather than doing a blind search. There are too many factors that make candidates returned by DICE Open Web not necessarily interested in your position. When candidates apply they have shown interest and then you can apply the Screener tool to help narrow the pool.
Read full review Pros Automatically keeps a record of activities such as email conversations related to a candidate. Time and date stamp on events logged to a candidate and customer is a great resource. Completing full company profiles with all contacts is very helpful for later efficiency. Read full review easy to use - web interface is very user friendly easy to customize email templates easy to set notifications and alerts for applicants or for job listings by other teams easy to find same type of jobs across teams in one place ability to turn off when you're no more looking for a job Read full review Cons This is the worst ATS I've ever used. It's hard to find what you need. It's not set up in a coherent manner and things are all over the place. I have to download a resume just to view it. The parse function only works in Internet Explorer and it works poorly then. Makes it impossible to tell if its actually a duplicate because it flags everything. No section for meaningful notes. Notes are all just reports of action. No way to make it efficient for direct hires. All geared towards staffing so it makes you fill out non-sense information that will be inaccurate and irrelevant just to satisfy field requirements. Read full review Dice Open Web seemed to not be able to keep up with other platforms and some features and functionality were either missing or quickly became obsolete. It doesn't really seem to remain competitive on the landscape and feel behind in product release and feature updates. Some information was outdated and didn't get regularly refreshed or updated it seemed. Just kind of churning the same information as before or the lack of reach was evident over time. Read full review Likelihood to Renew There is no reason for us to make a switch. Everybody in the office is familiar with it and it allows us to get our work done faster. There are no pressing issues that would warrant a change at this point
Read full review I'm assuming we will keep using DICE, but
Indeed and LinkedIn are starting to prove their value and strength in having candidates/consultants use their services to look for new opportunities.
Read full review Usability Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.
Read full review Performance It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
Read full review Support Rating The best support we have received has been from sales. Customer success is pretty much a joke. We have been yelled at by customer success reps; been told to take a screenshot of something we are not seeing; been told there are no issues on there in when Akken hadn't been working for hours, only to have it magically fixed shortly after we reported the problem; and been told engineering was working on a problem for weeks without resolution. If you are going to be working with IT Staffing companies, you have to understand that we have a modicum of knowledge in IT, and you can't BS us. Honesty will get you a lot farther than stringing us along with BS.
Read full review Dice provides ease of sourcing candidates and is the most useful in staffing industry. However, we still recommend the team to provide older version access to the user which was much easier and flexible to use. Dice posting is the best feature in Dice. The Boolean Search feature in Dice is also very useful.
Read full review Implementation Rating Encourage your team to watch the training videos available.
Read full review Alternatives Considered We preferred the ability to go with Mac computers. That was the number one selling point for us. Besides that we liked the ease of the product. The email interface looked exactly like Outlook. The calendar the same. The price was also a big selling point. It came in slightly cheaper than Bullhorn and other systems and in our opinion a better product.
Read full review I received multiple candidates only after hours of posting my jobs on other sites. And for a fraction of the cost! I not only received quality candidates but also candidates who actually matched my requirements. These sites also have the option for proactive outreach and pay-by-click options as well. Some also provide free trials, which Dice does not.
Read full review Return on Investment Sometimes the system is slow and the process of hiring someone is lengthy so it takes a long time to complete it so it takes away from other things I could be working on It’s easy and quick to manage candidates to show what process they’re in Read full review It’s a great portal to use and has many useful features which helps us to search relevant profiles as per client's need. Dice really helped us to improve our business as we have closed many candidates through Dice. I feel Dice should improve their new search, as it's not highlighting most of the keywords. Read full review ScreenShots