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Score 9.1 out of 101
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Score 9 out of 101

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Likelihood to Recommend

Aladtec

The entire Aladtec scheduling and staff management software program works very well for our department. The entire program is exactly what our department needs and uses for daily operations. We would be struggling without it. Our EMS staff thoroughly enjoy using it and its user friendly nature. We highly recommend using it.
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Workloud

Workloud is excellent for a large organization, as it allows one manager to oversee all employees' scheduling, PTO and time off requests as well as ensure no overlap is occurring between schedules and sites. We give access to the site managers to train employees, and having this accountability has made it much easier to follow all requests and schedules to ensure they are up to date and remain accurate. Time & Attendance, Scheduling, Absence Management, and employee access on their mobile devices is key for such a large company. Less appropriate may be for a smaller organization where you can manually match schedules and keep track of PTO.
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Pros

  • First and foremost, outstanding customer service. They are always willing to solve any issues and do so in a timely manner.
  • They are very open to new ideas and concepts from their customers to improve the overall product.
  • The organization is very innovative. They are constantly striving to find new ways to make the program work for their customers.
  • They provide outstanding training and support when needed or asked. Particularly when new employees are hired onto our department, Aladtec is willing to help train our new staff to the system. Being the program is so user friendly, we rarely have to do that, but is important to note they are willing to help.
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  • The roster in the scheduler is excellent. It allows you to do multiple designations for days, nights, holidays, vacations, PTO
  • Ability to see all the employee requests and their remaining PTO hour usage. As an employer, you can monitor your employees PTO balances and requests to easily deny.
  • Employees are able to see their schedule months in advance allowing them to plan their personal schedules much easier.
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Cons

  • The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
  • No other issues to note.
Jeff Rixmann profile photo
  • Reporting functions can be improved to better be manipulated based on the organization's needs.
  • Customer Service or a manual guide for training new employees would be very beneficial.
  • When employees are promoted or change departments, it is often confusing to transfer them through the software. You lose all your past notes and history on the employee which I would prefer to retain.
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Alternatives Considered

We have not done a lot of research on other products, so we really can't compare. We have been very happy with Aladtec for the past 13 years. Their customer service, knowledgeable staff, affordable pricing, and progressive nature for customer satisfaction has kept us happy. Aladtec provides the staffing management solutions we want, so we have had no reason to shop around.
Jeff Rixmann profile photo
Workloud is much more user friendly and easier to manipulate. What I mean by that is we are able to create schedules and change to accommodate our company's growing needs. Our managers like being able to see their whole schedule as it pertains to their site location and having the accountability on their staff to ensure their schedules remain up to date. Many other tools such as Deputy are not able to be changed and are only used for adding specific shift times in a schedule.
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Return on Investment

  • Less time spent on scheduling. More time on staff management and operations.
  • Affordable solution to scheduling and staff notifications. Very cheap compared to other similar vendors.
  • Streamlined operations for our department by using this software and database. Staff can access what they need anytime they want by computer or cell phone.
Jeff Rixmann profile photo
  • Once you have the schedule pattern loaded I like that it keeps going forever in calendar years which results in less time our managers have to spend on scheduling.
  • Ability to see all the employee requests and their remaining PTO hour usage has led to less HR questions regarding PTO and also less issues concerning the accrual of hours and vacation time.
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Pricing Details

Aladtec

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Aladtec is an annual subscription based on the number of people the customer has using the system, so it's fairly priced for any size organization.

Workloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details