2 Ratings
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Score 7.9 out of 100
5 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

ALB Legal Software

It has all you need built in right out of the box with all the core features you'd expect; Client Matter Inception process, Time Recording, Diary, Customisable Workflow modules, Billing, etc. Then there's all the extra modules which other products don't necessarily have; Wills and Deeds databases, Purchase Ledger (Accounts and Cashiers love everything to do with the accounts side), Laserform Integration, pdfDocs integration, OverVu integration for easy reporting.

Inevitably there will be compromises as with any piece of software. Especially one that covers off so many angles. The development tools could be stronger, the way addresses are handled seems to me to be overly complex. Having said that though, the software's primary purpose is to help Fee Earners and support staff provide services to clients and it does this admirably. You can't expect Visual Studio. I've seen users make a mess of the simplest of address databases with strong training provided so it might not be to my taste but I imagine they didn't develop it for fun.

My biggest gripe with the software is that some errors look severe. Other software would trap them in a more gentle manner. However, users quickly adjust to this and Advanced do some very clear monitoring to reduce them as the product mores forward.
Adrian Barker | TrustRadius Reviewer

Thomson Reuters Elite 3E Enterprise Business Management

Timekeeping is good, but the report output could be better. The interface is much better than it used to be.
Anonymous | TrustRadius Reviewer

Pros

ALB Legal Software

  • Document storage and retrieval seem to work well. Loading documents, archiving them, and retrieving them, etc.
  • Time recording is also a useful feature as well as a little more intuitive than you'd expect.
  • Integrating legal accounting has been a great feature as well.
Anonymous | TrustRadius Reviewer

Thomson Reuters Elite 3E Enterprise Business Management

  • Tracks time
  • Separates billable and nonbillable hours
  • Separates by Matters and clients
Jeremy Abrams | TrustRadius Reviewer

Cons

ALB Legal Software

  • At times the dashboard and User Experience and User Interface do not follow a logical pathway. It can be confusing at times, but not extremely detrimental.
  • The client portal has also experienced some issues with the User interface and user experience functions as well.
Anonymous | TrustRadius Reviewer

Thomson Reuters Elite 3E Enterprise Business Management

  • Users have reported that they have more reporting capability in other software.
  • The upgrade process is very time-consuming.
  • Sometimes slow.
Anonymous | TrustRadius Reviewer

Usability

ALB Legal Software

ALB Legal Software 6.0
Based on 1 answer
The usability is slightly above average. The all-in-one approach has been great and useful, but some of the functionality and user experience and user interface issues can affect usability. Some might be nitpicky, but not following logical pathways or ones that may pose issues for those that have disabilities can really create issues.
Anonymous | TrustRadius Reviewer

Thomson Reuters Elite 3E Enterprise Business Management

No score
No answers yet
No answers on this topic

Support Rating

ALB Legal Software

ALB Legal Software 6.0
Based on 1 answer
The support, if we are talking about technical support with the product itself when issues arise, is average. It's not terrible, but not great either. It is average and what you might expect. Some issues are delayed in getting responses and we constantly have to be upgrading to higher tiers or developers. Some responses are quick though. Response time could be improved, much like other organizations.
Anonymous | TrustRadius Reviewer

Thomson Reuters Elite 3E Enterprise Business Management

Thomson Reuters Elite 3E Enterprise Business Management 7.0
Based on 2 answers
We seem to get the answers that we are looking for rather quickly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ALB Legal Software

ALB Legal Software is a more efficient product than MyCase and PracticePanther mostly for the integration it allows and the "all in one" approach that it takes. It takes several different areas and functions of legal practice and puts in one platform eliminating the need to leverage 2-3 platforms sometimes i.e. timekeeping, document management, mobile access, client portal, etc. Keeping it under one roof helps.
Anonymous | TrustRadius Reviewer

Thomson Reuters Elite 3E Enterprise Business Management

We experienced a better ROI with 3E and the timeline made more sense.
Anonymous | TrustRadius Reviewer

Return on Investment

ALB Legal Software

  • We are thriving.
Adrian Barker | TrustRadius Reviewer

Thomson Reuters Elite 3E Enterprise Business Management

  • Better capability than it's predecessor.
  • Makes business run smoother.
Anonymous | TrustRadius Reviewer

Screenshots

Thomson Reuters Elite 3E Enterprise Business Management

Pricing Details

ALB Legal Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$83*

* per user, per month

Thomson Reuters Elite 3E Enterprise Business Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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