4 Ratings
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Score 6.4 out of 100
19 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Alcatel-Lucent OmniSwitch

A good system for basic ACD (need to add components for contact center functionalities). Strong reliability.
Patrice Tanguay | TrustRadius Reviewer

Juniper EX Series Ethernet Switches

They work great as core switches, data center switches, top of rack switches. They can even serve as routers, their routing capability is great, except for where you need lots of routing processing power. I would not use many of them for branch office switches though, due to noise and slowness of bootup
Anonymous | TrustRadius Reviewer

Pros

Alcatel-Lucent OmniSwitch

  • Very good omni-channel messaging.
  • Easy administration.
  • Low maintenance costs.
Patrice Tanguay | TrustRadius Reviewer

Juniper EX Series Ethernet Switches

  • Routing.
  • Switching.
  • Firewall.
Anonymous | TrustRadius Reviewer

Cons

Alcatel-Lucent OmniSwitch

  • It's not a "all in one" platform. Requires many components
  • Softphone GUI could be improved
  • Limited ACD functionality
Patrice Tanguay | TrustRadius Reviewer

Juniper EX Series Ethernet Switches

  • J-Web web UI is not as easy to navigate as the JunOS command line.
  • Interface identifiers (GE-0/0/0, GE-0/1/0, GE-0/2/0) with ports/modules can be inconsistent from front to the back of switches.
Craig Brady | TrustRadius Reviewer

Support Rating

Alcatel-Lucent OmniSwitch

No score
No answers yet
No answers on this topic

Juniper EX Series Ethernet Switches

Juniper EX Series Ethernet Switches 7.9
Based on 6 answers
The best in the business but not perfect. The rollback and commit features are the best-seller.
Michael Haberkern | TrustRadius Reviewer

Alternatives Considered

Alcatel-Lucent OmniSwitch

Alcatel system already installed and operational upon my arrival at Biron.
Patrice Tanguay | TrustRadius Reviewer

Juniper EX Series Ethernet Switches

  • Cisco: expensive, cluttered list of models, expensive (and poor) support, OS is different across platforms, difficult to manage, no commit/confirm/rollback
  • Ubiquiti: inexpensive, basically no proper support (community support only)
  • Brocade: OS is Cisco-wannabe (with all of the bad), company has been broken up so support is questionable.
Juniper: obvious choice
Randy Carpenter | TrustRadius Reviewer

Return on Investment

Alcatel-Lucent OmniSwitch

  • Great stability compared to previous telephony platform.
  • Low maintenance costs. Reduced OPEX.
  • Great uptime with few outages.
Patrice Tanguay | TrustRadius Reviewer

Juniper EX Series Ethernet Switches

  • Definitely helped for rapid network replacement, we were able to build data centers in a matter of weeks
  • Return on investment is greatest for data centers, as the commit confirmed feature reduces the need to go on site for making some changes
  • Flexibility of stacking is is another feature that makes ROI more positive
Anonymous | TrustRadius Reviewer

Pricing Details

Alcatel-Lucent OmniSwitch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Juniper EX Series Ethernet Switches

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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