4 Ratings
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Score 6.4 out of 100
2 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Alcatel-Lucent OmniSwitch

A good system for basic ACD (need to add components for contact center functionalities). Strong reliability.
Patrice Tanguay | TrustRadius Reviewer

NVIDIA Mellanox Switches

Well suited:HCI Infrastructure as a high-performance platform for storage trafficTOR or Network BackboneLess appropriate:Client Access switches
Anonymous | TrustRadius Reviewer

Pros

Alcatel-Lucent OmniSwitch

  • Very good omni-channel messaging.
  • Easy administration.
  • Low maintenance costs.
Patrice Tanguay | TrustRadius Reviewer

NVIDIA Mellanox Switches

  • open platform for use with e.g. Cumulus OS
  • cost effective
  • excellent support
Anonymous | TrustRadius Reviewer

Cons

Alcatel-Lucent OmniSwitch

  • It's not a "all in one" platform. Requires many components
  • Softphone GUI could be improved
  • Limited ACD functionality
Patrice Tanguay | TrustRadius Reviewer

NVIDIA Mellanox Switches

  • faster shipping of switches
Anonymous | TrustRadius Reviewer

Alternatives Considered

Alcatel-Lucent OmniSwitch

Alcatel system already installed and operational upon my arrival at Biron.
Patrice Tanguay | TrustRadius Reviewer

NVIDIA Mellanox Switches

Mellanox have more competitive pricing. Mellanox is an open System which Supports Cumulus OS
Anonymous | TrustRadius Reviewer

Return on Investment

Alcatel-Lucent OmniSwitch

  • Great stability compared to previous telephony platform.
  • Low maintenance costs. Reduced OPEX.
  • Great uptime with few outages.
Patrice Tanguay | TrustRadius Reviewer

NVIDIA Mellanox Switches

  • great possiblitiy for us to consult our customers in sizing and deployment of the switches
Anonymous | TrustRadius Reviewer

Pricing Details

Alcatel-Lucent OmniSwitch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NVIDIA Mellanox Switches

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison