Alchemer vs. Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alchemer
Score 8.0 out of 10
N/A
Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
$49
per month
Microsoft 365
Score 8.7 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Pricing
AlchemerMicrosoft 365
Editions & Modules
Collaborator
$49
per month
Professional
$149
per month
Full Access
$249
per month
Enterprise and Business
Contact for quote
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Offerings
Pricing Offerings
AlchemerMicrosoft 365
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.
More Pricing Information
Community Pulse
AlchemerMicrosoft 365
Considered Both Products
Alchemer
Chose Alchemer
While there are other survey platforms out there, SurveyGizmo stands out from the rest. It provides a much wider variety of question and filtering options and easily exports data and creates reports with the touch of a button. These features among others allow for greater …
Microsoft 365

No answer on this topic

Top Pros
Top Cons
Features
AlchemerMicrosoft 365
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Alchemer
8.0
14 Ratings
0% above category average
Microsoft 365
-
Ratings
Survey templates8.013 Ratings00 Ratings
Themes7.014 Ratings00 Ratings
Custom logo/branding9.013 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Alchemer
9.3
15 Ratings
9% above category average
Microsoft 365
-
Ratings
Changes to live survey8.015 Ratings00 Ratings
Question design help10.014 Ratings00 Ratings
Multiple question types10.015 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Alchemer
9.0
15 Ratings
9% above category average
Microsoft 365
-
Ratings
Survey logic flexibility9.015 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Alchemer
6.6
15 Ratings
22% below category average
Microsoft 365
-
Ratings
Response tracking7.015 Ratings00 Ratings
Data export6.015 Ratings00 Ratings
Standard reports7.015 Ratings00 Ratings
Custom reports8.014 Ratings00 Ratings
Analytics5.013 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Alchemer
10.0
13 Ratings
14% above category average
Microsoft 365
-
Ratings
Access controls10.012 Ratings00 Ratings
Compliance10.012 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Alchemer
10.0
14 Ratings
19% above category average
Microsoft 365
-
Ratings
Vendor-offered crowdsourcing10.07 Ratings00 Ratings
Respondent restrictions10.014 Ratings00 Ratings
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AlchemerMicrosoft 365
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Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlchemerMicrosoft 365
Likelihood to Recommend
7.0
(15 ratings)
8.3
(240 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(6 ratings)
Usability
8.7
(5 ratings)
7.5
(8 ratings)
Support Rating
6.7
(5 ratings)
8.9
(54 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
AlchemerMicrosoft 365
Likelihood to Recommend
Widgix, dba Alchemer
SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
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Microsoft
I usually recommend Microsoft 365 to my clients to keep them away from the Exchange server (sorry!) Our business has a lot of issues with exchange email functions and copy machines. I always recommend they download the desktop version and use the online version as needed. You never know when you will be without an internet connection, but you can usually trust your laptop will have a decent charge, and you can still be productive! Let it sync when the powers are back on - or your connection is alive.
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Pros
Widgix, dba Alchemer
  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Read full review
Microsoft
  • keeps me extremely organized. It is so easy to link calendars, emails, and documents.
  • keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company).
  • easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft.
Read full review
Cons
Widgix, dba Alchemer
  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
Read full review
Microsoft
  • Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
  • In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
  • In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.
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Likelihood to Renew
Widgix, dba Alchemer
No answers on this topic
Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
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Usability
Widgix, dba Alchemer
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
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Microsoft
While Microsoft 365 is an amazing toolset, its still a Microsoft product. Sadly, I think the quality control regarding updates has dropped a lot the last few years. Also, I think things like the new Outlook are no improvement. In my opinion, so many features are missing. Still they proceed to push this. Microsoft knows their suite is one of the only of its kind broadly used and because of that, in my opinion, they can pull whatever they want on the users and do that without issue.
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Support Rating
Widgix, dba Alchemer
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
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Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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Implementation Rating
Widgix, dba Alchemer
No answers on this topic
Microsoft
Everything works and I use it all the time.
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Alternatives Considered
Widgix, dba Alchemer
I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
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Microsoft
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
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Return on Investment
Widgix, dba Alchemer
  • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
  • It has helped us to optimize resources especially man hours involved in survey design.
  • It has been a valuable partner in almost all [of] our uses.
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Microsoft
  • Positively, it has increased productivity and efficiency in creating templates and being able to systemize some of the protocols we are working on putting into place.
  • It has been a positive as well as most individuals and companies that we associate with also use MicroSoft 365 and therefore there is no need to have formats change in our documents when they open them up using another type of program.
  • Getting work done quickly.... One and Done!!!
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ScreenShots