What users are saying about
40 Ratings
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Score 8.4 out of 100
8 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Alchemer, formerly SurveyGizmo

SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Joshua Melder | TrustRadius Reviewer

ProntoForms

ProntoForms is well suited when it is important to quickly collect data in real-time. It does this excellently and helps to simplify the whole process of capturing data.
Frank William | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Alchemer, formerly SurveyGizmo
6.7
ProntoForms
9.0
Survey templates
Alchemer, formerly SurveyGizmo
7.2
ProntoForms
Themes
Alchemer, formerly SurveyGizmo
5.7
ProntoForms
Custom logo/branding
Alchemer, formerly SurveyGizmo
7.3
ProntoForms
9.0

Survey Content

Alchemer, formerly SurveyGizmo
8.2
ProntoForms
9.0
Changes to live survey
Alchemer, formerly SurveyGizmo
7.1
ProntoForms
9.0
Question design help
Alchemer, formerly SurveyGizmo
9.3
ProntoForms
9.0
Multiple question types
Alchemer, formerly SurveyGizmo
8.2
ProntoForms
9.0

Survey Logic

Alchemer, formerly SurveyGizmo
7.1
ProntoForms
9.0
Survey logic flexibility
Alchemer, formerly SurveyGizmo
7.1
ProntoForms
9.0

Survey Reporting & Analytics

Alchemer, formerly SurveyGizmo
9.3
ProntoForms
9.0
Response tracking
Alchemer, formerly SurveyGizmo
9.8
ProntoForms
9.0
Data export
Alchemer, formerly SurveyGizmo
9.8
ProntoForms
9.0
Standard reports
Alchemer, formerly SurveyGizmo
9.0
ProntoForms
9.0
Custom reports
Alchemer, formerly SurveyGizmo
8.1
ProntoForms
9.0
Analytics
Alchemer, formerly SurveyGizmo
9.6
ProntoForms
9.0

Survey Administration & Security

Alchemer, formerly SurveyGizmo
9.0
ProntoForms
9.0
Access controls
Alchemer, formerly SurveyGizmo
8.2
ProntoForms
9.0
Compliance
Alchemer, formerly SurveyGizmo
9.7
ProntoForms
9.0

Survey Distribution

Alchemer, formerly SurveyGizmo
7.5
ProntoForms
9.0
Vendor-offered crowdsourcing
Alchemer, formerly SurveyGizmo
7.1
ProntoForms
Respondent restrictions
Alchemer, formerly SurveyGizmo
7.9
ProntoForms
9.0

Pros

Alchemer, formerly SurveyGizmo

  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Anonymous | TrustRadius Reviewer

ProntoForms

  • Out of the box integrations.
  • Simple user interface (not much coding experience needed).
  • Enablement of OCR scanning, telemetry and camera data.
Anonymous | TrustRadius Reviewer

Cons

Alchemer, formerly SurveyGizmo

  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
Anonymous | TrustRadius Reviewer

ProntoForms

  • Customer facing forms so that the user does not need a subscription to fill it out. As of now, I have no ability to send a customer a form to fill out, so we have to use other methods to do so.
  • Tools that give account owner ability to create custom outputs. Being that I have design and development experience and would be more than capable to design and launch my own custom outputs, I do not have the access to do so.
Glenn Wanamaker | TrustRadius Reviewer

Usability

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 8.0
Based on 1 answer
It fulfills our needs.
Anonymous | TrustRadius Reviewer

ProntoForms

ProntoForms 9.3
Based on 3 answers
ProntoForms is user friendly and very intuitive. It doesn't take much time to learn how to use it. Customization is also a breeze.
Frank William | TrustRadius Reviewer

Support Rating

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 6.0
Based on 1 answer
The current customer channels need to be broadened.
Anonymous | TrustRadius Reviewer

ProntoForms

ProntoForms 9.4
Based on 5 answers
The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Alchemer, formerly SurveyGizmo

Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible.
Anonymous | TrustRadius Reviewer

ProntoForms

We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
Terrance J. Ranney | TrustRadius Reviewer

Return on Investment

Alchemer, formerly SurveyGizmo

  • SG has allowed us to provide a real-time and convenient tool for our partners to send data to us.
  • SG has a lot of powerful features that, to us, are more than a survey tool. We found it helpful in many scenarios, providing interesting quizzes, screening job applicants or screening if people are eligible for our programs. It actually provides some automation in those processes.
  • You can use the URL variable to track our outreach results and help determine which outreach method works better so we can make adjustment accordingly.
Emily Sullivan | TrustRadius Reviewer

ProntoForms

  • Return on Investment is immediate and possible from the first submission.
  • Saved us hours when it came to implementing forms on websites
Medline Masson | TrustRadius Reviewer

Screenshots

Pricing Details

Alchemer, formerly SurveyGizmo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alchemer, formerly SurveyGizmo Editions & Modules

Edition
Collaborator$491
Professional$1491
Full Access$2491
Enterprise and BusinessContact for quote
  1. per month
Additional Pricing Details

ProntoForms

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ProntoForms Editions & Modules

Edition
Essentials$151
Advanced$451
EnterpriseContact Us2
  1. Monthly per user
  2. Volume discounts available
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Alchemer, formerly SurveyGizmo
8.0
ProntoForms
8.7

Usability

Alchemer, formerly SurveyGizmo
8.0
ProntoForms
9.3

Support Rating

Alchemer, formerly SurveyGizmo
6.0
ProntoForms
9.4

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