What users are saying about
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 58 reviews and ratings
349 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 349 reviews and ratings
Feature Set Ratings
- Qualtrics CoreXM ranks higher in 6 feature sets: Survey Format & Appearance, Survey Content, Survey Logic, Survey Reporting & Analytics, Survey Administration & Security, Survey Distribution
Survey Format & Appearance

8.3
Alchemer (formerly SurveyGizmo)
83%

8.4
Qualtrics
84%
Qualtrics CoreXM ranks higher in 2/3 features
Qualtrics CoreXM ranks higher in 2/3 features
Survey templates

8.1
81%
12 Ratings

8.6
86%
106 Ratings
Themes

7.4
74%
13 Ratings

8.4
84%
109 Ratings
Custom logo/branding

9.2
92%
12 Ratings

8.4
84%
107 Ratings
Survey Content

8.7
Alchemer (formerly SurveyGizmo)
87%

9.0
Qualtrics
90%
Qualtrics CoreXM ranks higher in 2/3 features
Qualtrics CoreXM ranks higher in 2/3 features
Changes to live survey

8.3
83%
14 Ratings

9.4
94%
109 Ratings
Question design help

8.7
87%
13 Ratings

8.3
83%
115 Ratings
Multiple question types

9.1
91%
14 Ratings

9.3
93%
125 Ratings
Survey Logic

8.3
Alchemer (formerly SurveyGizmo)
83%

8.6
Qualtrics
86%
Qualtrics CoreXM ranks higher in 1/1 features
Qualtrics CoreXM ranks higher in 1/1 features
Survey logic flexibility

8.3
83%
14 Ratings

8.6
86%
125 Ratings
Survey Reporting & Analytics

8.0
Alchemer (formerly SurveyGizmo)
80%

8.5
Qualtrics
85%
Qualtrics CoreXM ranks higher in 5/5 features
Qualtrics CoreXM ranks higher in 5/5 features
Response tracking

8.5
85%
14 Ratings

8.8
88%
122 Ratings
Data export

8.1
81%
14 Ratings

8.8
88%
122 Ratings
Standard reports

7.3
73%
14 Ratings

8.6
86%
115 Ratings
Custom reports

8.0
80%
13 Ratings

8.0
80%
104 Ratings
Analytics

8.1
81%
12 Ratings

8.4
84%
109 Ratings
Survey Administration & Security

8.5
Alchemer (formerly SurveyGizmo)
85%

9.0
Qualtrics
90%
Qualtrics CoreXM ranks higher in 2/2 features
Qualtrics CoreXM ranks higher in 2/2 features
Access controls

8.0
80%
11 Ratings

8.8
88%
106 Ratings
Compliance

8.9
89%
11 Ratings

9.2
92%
93 Ratings
Survey Distribution

8.4
Alchemer (formerly SurveyGizmo)
84%

8.5
Qualtrics
85%
Alchemer (formerly SurveyGizmo) ranks higher in 1/2 features
Alchemer (formerly SurveyGizmo) ranks higher in 1/2 features
Vendor-offered crowdsourcing

8.6
86%
6 Ratings

8.2
82%
54 Ratings
Respondent restrictions

8.2
82%
13 Ratings

8.8
88%
83 Ratings
Attribute Ratings
- Qualtrics CoreXM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

8.5
Alchemer (formerly SurveyGizmo)
85%
14 Ratings

8.9
Qualtrics
89%
168 Ratings
Likelihood to Renew

Alchemer (formerly SurveyGizmo)
N/A
0 Ratings

9.4
Qualtrics
94%
41 Ratings
Usability

8.8
Alchemer (formerly SurveyGizmo)
88%
5 Ratings

9.0
Qualtrics
90%
18 Ratings
Availability

Alchemer (formerly SurveyGizmo)
N/A
0 Ratings

9.0
Qualtrics
90%
2 Ratings
Performance

Alchemer (formerly SurveyGizmo)
N/A
0 Ratings

5.5
Qualtrics
55%
2 Ratings
Support Rating

7.7
Alchemer (formerly SurveyGizmo)
77%
5 Ratings

8.4
Qualtrics
84%
30 Ratings
Online Training

Alchemer (formerly SurveyGizmo)
N/A
0 Ratings

8.0
Qualtrics
80%
2 Ratings
Implementation Rating

Alchemer (formerly SurveyGizmo)
N/A
0 Ratings

9.0
Qualtrics
90%
2 Ratings
Likelihood to Recommend
Alchemer (formerly SurveyGizmo)
SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Process Optimization Analyst
QuadPrinting, 10,001+ employees
Qualtrics
Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
User Experience Researcher
Sun Life FinancialFinancial Services, 10,001+ employees
Pros
Alchemer (formerly SurveyGizmo)
- Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
- Easy and intuitive survey building.
- Pretty good out-of-the-box survey analysis.

Verified User
Project Manager in Marketing
Farming Company, 10,001+ employeesQualtrics
- Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
- It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
- Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
Product Development Manager
SelectHealthInsurance, 1001-5000 employees
Cons
Alchemer (formerly SurveyGizmo)
- Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
- Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
- Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
- Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
- Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.

Verified User
Administrator in Research & Development
Non-Profit Organization Management Company, 51-200 employeesQualtrics
- The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
- We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
- I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.

Verified User
Professional in Professional Services
Higher Education Company, 1001-5000 employeesPricing Details
Alchemer (formerly SurveyGizmo)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Alchemer (formerly SurveyGizmo) Editions & Modules
Edition
Collaborator | $491 |
---|---|
Professional | $1491 |
Full Access | $2491 |
Enterprise and Business | Contact for quote |
- per month
- none
Additional Pricing Details
—Qualtrics
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$1,500 per user/per year
Qualtrics Editions & Modules
Edition
Research Core 1 | $1,5001 |
---|
- per user/per year
Additional Pricing Details
—Likelihood to Renew
Alchemer (formerly SurveyGizmo)
No score
No answers yet
No answers on this topic
Qualtrics
Qualtrics 9.4
Based on 41 answers
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
Vice President | Market Insights
ADPHuman Resources, 10,001+ employees
Usability
Alchemer (formerly SurveyGizmo)
Alchemer (formerly SurveyGizmo) 8.8
Based on 5 answers
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
Director Digital Strategy
Wilson Dow GroupEvents Services, 51-200 employees
Qualtrics
Qualtrics 9.0
Based on 18 answers
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Researcher
Church of Jesus Christ of Latter-day SaintsReligious Institutions, 10,001+ employees
Support Rating
Alchemer (formerly SurveyGizmo)
Alchemer (formerly SurveyGizmo) 7.7
Based on 5 answers
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
Director Digital Strategy
Wilson Dow GroupEvents Services, 51-200 employees
Qualtrics
Qualtrics 8.4
Based on 30 answers
Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
Project Manager, Systems/Tools (Global Services Operations)
NovellComputer Software, 5001-10,000 employees
Online Training
Alchemer (formerly SurveyGizmo)
No score
No answers yet
No answers on this topic
Qualtrics
Qualtrics 8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Operations Manager at the Public Policy Research Lab
Louisiana State UniversityHigher Education, 1001-5000 employees
Implementation Rating
Alchemer (formerly SurveyGizmo)
No score
No answers yet
No answers on this topic
Qualtrics
Qualtrics 9.0
Based on 2 answers
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Manager of Custom Research
The New York TimesNewspapers, 10,001+ employees
Alternatives Considered
Alchemer (formerly SurveyGizmo)
I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
Program Manager
Loyalty Research CenterMarket Research, 11-50 employees
Qualtrics
]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
Sr Director of Customer Success - Scale
OutreachComputer Software, 1001-5000 employees
Return on Investment
Alchemer (formerly SurveyGizmo)
- It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
- It has helped us to optimize resources especially man hours involved in survey design.
- It has been a valuable partner in almost all [of] our uses.

Verified User
Advisor in Research & Development
Market Research Company, 11-50 employeesQualtrics
- Increased productivity due to the highly intuitive user-interface and template saving capabilities.
- Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
- If a user has created a great template, they can share to external teams quite easily. It helps other departments!
Process Optimization Analyst
QuadPrinting, 10,001+ employees