What users are saying about
58 Ratings
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Score 8.8 out of 100
349 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Qualtrics CoreXM ranks higher in 6 feature sets: Survey Format & Appearance, Survey Content, Survey Logic, Survey Reporting & Analytics, Survey Administration & Security, Survey Distribution

Survey Format & Appearance

8.3

Alchemer (formerly SurveyGizmo)

83%
8.4

Qualtrics

84%
Qualtrics CoreXM ranks higher in 2/3 features

Survey templates

8.1
81%
12 Ratings
8.6
86%
106 Ratings

Themes

7.4
74%
13 Ratings
8.4
84%
109 Ratings

Custom logo/branding

9.2
92%
12 Ratings
8.4
84%
107 Ratings

Survey Content

8.7

Alchemer (formerly SurveyGizmo)

87%
9.0

Qualtrics

90%
Qualtrics CoreXM ranks higher in 2/3 features

Changes to live survey

8.3
83%
14 Ratings
9.4
94%
109 Ratings

Question design help

8.7
87%
13 Ratings
8.3
83%
115 Ratings

Multiple question types

9.1
91%
14 Ratings
9.3
93%
125 Ratings

Survey Logic

8.3

Alchemer (formerly SurveyGizmo)

83%
8.6

Qualtrics

86%
Qualtrics CoreXM ranks higher in 1/1 features

Survey logic flexibility

8.3
83%
14 Ratings
8.6
86%
125 Ratings

Survey Reporting & Analytics

8.0

Alchemer (formerly SurveyGizmo)

80%
8.5

Qualtrics

85%
Qualtrics CoreXM ranks higher in 5/5 features

Response tracking

8.5
85%
14 Ratings
8.8
88%
122 Ratings

Data export

8.1
81%
14 Ratings
8.8
88%
122 Ratings

Standard reports

7.3
73%
14 Ratings
8.6
86%
115 Ratings

Custom reports

8.0
80%
13 Ratings
8.0
80%
104 Ratings

Analytics

8.1
81%
12 Ratings
8.4
84%
109 Ratings

Survey Administration & Security

8.5

Alchemer (formerly SurveyGizmo)

85%
9.0

Qualtrics

90%
Qualtrics CoreXM ranks higher in 2/2 features

Access controls

8.0
80%
11 Ratings
8.8
88%
106 Ratings

Compliance

8.9
89%
11 Ratings
9.2
92%
93 Ratings

Survey Distribution

8.4

Alchemer (formerly SurveyGizmo)

84%
8.5

Qualtrics

85%
Alchemer (formerly SurveyGizmo) ranks higher in 1/2 features

Vendor-offered crowdsourcing

8.6
86%
6 Ratings
8.2
82%
54 Ratings

Respondent restrictions

8.2
82%
13 Ratings
8.8
88%
83 Ratings

Attribute Ratings

  • Qualtrics CoreXM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.5

Alchemer (formerly SurveyGizmo)

85%
14 Ratings
8.9

Qualtrics

89%
168 Ratings

Likelihood to Renew

Alchemer (formerly SurveyGizmo)

N/A
0 Ratings
9.4

Qualtrics

94%
41 Ratings

Usability

8.8

Alchemer (formerly SurveyGizmo)

88%
5 Ratings
9.0

Qualtrics

90%
18 Ratings

Availability

Alchemer (formerly SurveyGizmo)

N/A
0 Ratings
9.0

Qualtrics

90%
2 Ratings

Performance

Alchemer (formerly SurveyGizmo)

N/A
0 Ratings
5.5

Qualtrics

55%
2 Ratings

Support Rating

7.7

Alchemer (formerly SurveyGizmo)

77%
5 Ratings
8.4

Qualtrics

84%
30 Ratings

Online Training

Alchemer (formerly SurveyGizmo)

N/A
0 Ratings
8.0

Qualtrics

80%
2 Ratings

Implementation Rating

Alchemer (formerly SurveyGizmo)

N/A
0 Ratings
9.0

Qualtrics

90%
2 Ratings

Likelihood to Recommend

Alchemer (formerly SurveyGizmo)

SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Joshua Melder | TrustRadius Reviewer

Qualtrics

Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
Caroline Wong | TrustRadius Reviewer

Pros

Alchemer (formerly SurveyGizmo)

  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Anonymous | TrustRadius Reviewer

Qualtrics

  • Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
  • It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
  • Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
Kevin Bone | TrustRadius Reviewer

Cons

Alchemer (formerly SurveyGizmo)

  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
Anonymous | TrustRadius Reviewer

Qualtrics

  • The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
  • We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
  • I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.
Anonymous | TrustRadius Reviewer

Pricing Details

Alchemer (formerly SurveyGizmo)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Alchemer (formerly SurveyGizmo) Editions & Modules

Edition
Collaborator$491
Professional$1491
Full Access$2491
Enterprise and BusinessContact for quote
  1. per month
  2. none
Additional Pricing Details

Qualtrics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$1,500 per user/per year

Qualtrics Editions & Modules

Edition
Research Core 1$1,5001
  1. per user/per year
Additional Pricing Details

Likelihood to Renew

Alchemer (formerly SurveyGizmo)

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 9.4
Based on 41 answers
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
Ben Lawder | TrustRadius Reviewer

Usability

Alchemer (formerly SurveyGizmo)

Alchemer (formerly SurveyGizmo) 8.8
Based on 5 answers
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
Jonathan Eichorst | TrustRadius Reviewer

Qualtrics

Qualtrics 9.0
Based on 18 answers
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Brian Harris | TrustRadius Reviewer

Support Rating

Alchemer (formerly SurveyGizmo)

Alchemer (formerly SurveyGizmo) 7.7
Based on 5 answers
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
Jonathan Eichorst | TrustRadius Reviewer

Qualtrics

Qualtrics 8.4
Based on 30 answers
Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
D. SKye Hodges | TrustRadius Reviewer

Online Training

Alchemer (formerly SurveyGizmo)

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Michael Climek | TrustRadius Reviewer

Implementation Rating

Alchemer (formerly SurveyGizmo)

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 9.0
Based on 2 answers
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Benjamin Sider | TrustRadius Reviewer

Alternatives Considered

Alchemer (formerly SurveyGizmo)

I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
Rebecca Lynn Kouroupis | TrustRadius Reviewer

Qualtrics

]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
Luke Ferrel | TrustRadius Reviewer

Return on Investment

Alchemer (formerly SurveyGizmo)

  • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
  • It has helped us to optimize resources especially man hours involved in survey design.
  • It has been a valuable partner in almost all [of] our uses.
Anonymous | TrustRadius Reviewer

Qualtrics

  • Increased productivity due to the highly intuitive user-interface and template saving capabilities.
  • Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
  • If a user has created a great template, they can share to external teams quite easily. It helps other departments!
Joshua Melder | TrustRadius Reviewer

Screenshots

Alchemer (formerly SurveyGizmo)

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