What users are saying about
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 40 reviews and ratings
Top Rated
304 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 304 reviews and ratings
Likelihood to Recommend
Alchemer, formerly SurveyGizmo
SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Process Optimization Analyst
QuadPrinting, 10,001+ employees
Qualtrics
Qualtrics is extremely well-suited for engaging with the wide user-base of your target platform. As a member of a team that provides on-site visits and 'discovery' engagements, Qualtrics helps our team come prepared for on-site visits. Furthermore, follow-up surveys enable our team to be nimble, ask the right questions, and submit additional surveys after our initial engagement. Qualtrics is a fantastic tool for engaging with both internal and external teams with the goal of understanding employee workflows, perceptions, and areas of growth. One can tailor surveys for a specific need and then share out to the client's preferred medium (desktop or mobile). This means that survey respondents will need to have both access and a small technological proficiency in order to successfully complete surveys - however, this is nearly a basic requirement for most administrative jobs today.
Process Optimization Analyst
QuadPrinting, 10,001+ employees
Feature Rating Comparison
Survey Format & Appearance
Alchemer, formerly SurveyGizmo
6.7
Qualtrics
8.6
Survey templates
Alchemer, formerly SurveyGizmo
7.2
Qualtrics
8.4
Themes
Alchemer, formerly SurveyGizmo
5.6
Qualtrics
8.2
Custom logo/branding
Alchemer, formerly SurveyGizmo
7.3
Qualtrics
9.2
Survey Content
Alchemer, formerly SurveyGizmo
8.2
Qualtrics
8.6
Changes to live survey
Alchemer, formerly SurveyGizmo
7.1
Qualtrics
8.5
Question design help
Alchemer, formerly SurveyGizmo
9.3
Qualtrics
8.4
Multiple question types
Alchemer, formerly SurveyGizmo
8.2
Qualtrics
9.0
Survey Logic
Alchemer, formerly SurveyGizmo
7.1
Qualtrics
7.9
Survey logic flexibility
Alchemer, formerly SurveyGizmo
7.1
Qualtrics
7.9
Survey Reporting & Analytics
Alchemer, formerly SurveyGizmo
9.3
Qualtrics
8.5
Response tracking
Alchemer, formerly SurveyGizmo
9.8
Qualtrics
9.0
Data export
Alchemer, formerly SurveyGizmo
9.8
Qualtrics
8.9
Standard reports
Alchemer, formerly SurveyGizmo
9.0
Qualtrics
8.0
Custom reports
Alchemer, formerly SurveyGizmo
8.1
Qualtrics
8.1
Analytics
Alchemer, formerly SurveyGizmo
9.6
Qualtrics
8.6
Survey Administration & Security
Alchemer, formerly SurveyGizmo
9.0
Qualtrics
8.8
Access controls
Alchemer, formerly SurveyGizmo
8.2
Qualtrics
8.9
Compliance
Alchemer, formerly SurveyGizmo
9.7
Qualtrics
8.6
Survey Distribution
Alchemer, formerly SurveyGizmo
7.5
Qualtrics
8.9
Vendor-offered crowdsourcing
Alchemer, formerly SurveyGizmo
7.1
Qualtrics
9.1
Respondent restrictions
Alchemer, formerly SurveyGizmo
7.9
Qualtrics
8.6
Pros
Alchemer, formerly SurveyGizmo
- Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
- Easy and intuitive survey building.
- Pretty good out-of-the-box survey analysis.

Verified User
Project Manager in Marketing
Farming Company, 10,001+ employeesQualtrics
- Qualtrics offers a wide range of question formats. This feature allows for uniquely styled questions that keep a students interest.
- Qualtrics is very useful for sending out surveys on a particular schedule at a good time to not overload our campus IT system. The reminder feature is great in that I can set up all four reminders for the entire survey when I set up the survey.
- I most value the immediate support when I run into a problem. A problem stops my work in its tracks. It is very important that I get the issue resolved quickly so I can get on with my work.
Senior Research Officer
Texas A&M University-Corpus ChristiHigher Education, 1001-5000 employees
Cons
Alchemer, formerly SurveyGizmo
- Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
- Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
- Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
- Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
- Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.

Verified User
Administrator in Research & Development
Non-Profit Organization Management Company, 51-200 employeesQualtrics
- Qualtrics has been working to add more programs to its product line, but I am not sure yet how helpful the new lines are. It seems like they are trying to make it to where the entire company will use different platforms based on the type of feedback they need.
- The Qualtrics insights summit is a really great way to network with all different types of researchers. I just wish they would focus more on research and less on having big-name celebrities speak.
- Qualtrics support could use some work. It can be difficult to find help in the community. I almost always have to reach out to someone on the online chat or via email to get help.
Product Marketing Specialist
The ROHO GroupHospital & Health Care, 5001-10,000 employees
Likelihood to Renew
Alchemer, formerly SurveyGizmo
No score
No answers yet
No answers on this topic
Qualtrics
Qualtrics 9.4
Based on 41 answers
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
Vice President | Market Insights
ADPHuman Resources, 10,001+ employees
Usability
Alchemer, formerly SurveyGizmo
Alchemer, formerly SurveyGizmo 8.0
Based on 1 answer
It fulfills our needs.

Verified User
Advisor in Research & Development
Market Research Company, 11-50 employeesQualtrics
Qualtrics 9.0
Based on 11 answers
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Researcher
Church of Jesus Christ of Latter-day SaintsReligious Institutions, 10,001+ employees
Support Rating
Alchemer, formerly SurveyGizmo
Alchemer, formerly SurveyGizmo 6.0
Based on 1 answer
The current customer channels need to be broadened.

Verified User
Advisor in Research & Development
Market Research Company, 11-50 employeesQualtrics
Qualtrics 9.0
Based on 23 answers
Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
Project Manager, Systems/Tools (Global Services Operations)
NovellComputer Software, 5001-10,000 employees
Online Training
Alchemer, formerly SurveyGizmo
No score
No answers yet
No answers on this topic
Qualtrics
Qualtrics 8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Operations Manager at the Public Policy Research Lab
Louisiana State UniversityHigher Education, 1001-5000 employees
Implementation Rating
Alchemer, formerly SurveyGizmo
No score
No answers yet
No answers on this topic
Qualtrics
Qualtrics 9.0
Based on 2 answers
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Manager of Custom Research
The New York TimesNewspapers, 10,001+ employees
Alternatives Considered
Alchemer, formerly SurveyGizmo
Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible.

Verified User
Employee in Marketing
Marketing and Advertising Company, 11-50 employeesQualtrics
I would say Qualtrics is far superior in terms of functionality and ease of use but is far inferior in terms of price. Since this technology is easily imitable, I wouldn't be surprised if there are other solutions (such as SurveyGizmo) which are more economical but offer the same solution.
Assistant Professor, IO Pscholoy
Montclair State UniversityResearch, 5001-10,000 employees
Return on Investment
Alchemer, formerly SurveyGizmo
- SG has allowed us to provide a real-time and convenient tool for our partners to send data to us.
- SG has a lot of powerful features that, to us, are more than a survey tool. We found it helpful in many scenarios, providing interesting quizzes, screening job applicants or screening if people are eligible for our programs. It actually provides some automation in those processes.
- You can use the URL variable to track our outreach results and help determine which outreach method works better so we can make adjustment accordingly.
Database & Evaluation Manager
Wisconsin Women's Health FoundationNon-Profit Organization Management, 11-50 employees
Qualtrics
- It's hard to quantify the impact because of the nature of the work we do in a university. One thing I can say is that it has been a far better replacement for the technology that was previously offered through the specialized survey administration center of the university.
- It reduces the time one needs to prepare a questionnaire, which translates to monetary savings.
Senior Research Associate
University of Virginia Darden School of BusinessHigher Education, 501-1000 employees
Screenshots
Alchemer, formerly SurveyGizmo
—Pricing Details
Alchemer, formerly SurveyGizmo
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Alchemer, formerly SurveyGizmo Editions & Modules
Edition
Collaborator | $491 |
---|---|
Professional | $1491 |
Full Access | $2491 |
Enterprise and Business | Contact for quote |
- per month
Additional Pricing Details
—Qualtrics
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Qualtrics Editions & Modules
Edition
Research Core 1 | $1,5001 |
---|
- per user/per year